NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
392 reports88,000 miles · May 31, 2019
EngineFire
ON MAY 18,2019 I WAS DRIVING ON I-10 WESTBOUND COMING FROM TUCSON AZ HEADED TO PHOENIX, AZ.AT ABOUT 7:15 P.M. I HEARD STRANGE SOUND FROM THE CAR AND SO I PULLED OFF TO THE SIDE OF THE FREEWAY. I SAW SMOKE SO MY WIFE AND I IMMEDIATELY GOT OUR 2 SONS AGES 23 MONTHS AND 4 MONTHS OUT OF THE CAR. TWO OTHER VEHICLES STOPPED AND THE P…
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ON MAY 18,2019 I WAS DRIVING ON I-10 WESTBOUND COMING FROM TUCSON AZ HEADED TO PHOENIX, AZ.AT ABOUT 7:15 P.M. I HEARD STRANGE SOUND FROM THE CAR AND SO I PULLED OFF TO THE SIDE OF THE FREEWAY. I SAW SMOKE SO MY WIFE AND I IMMEDIATELY GOT OUR 2 SONS AGES 23 MONTHS AND 4 MONTHS OUT OF THE CAR. TWO OTHER VEHICLES STOPPED AND THE PEOPLE SAID THEY SAW SMOKE COMING FROM OUR CAR AND ASKED IF WE WERE O.K. THE ENGINE WAS ON FIRE, I CALLED 911 AND THE DISPATCHER ALERTED POLICE AND FIRE DEPARTMENT. OUR LIVES WERE PUT IN SERIOUS DANGER. THE CAR WAS TOWED TO THE DEALERSHIP( CAMELBACK KIA IN PHOENIX,AZ AND THEY TOLD US THEY COULD OUT A NEW MOTOR IN THE CAR FOR $8,600 PLUS TAX. THIS IS NOT ACCEPTABLE. WE STARTED RESEARCHING AND FOUND OUT THERE WAS RECALLS ON HUNDREDS MAYBE THOUSANDS OF 2012 KIA SPORTAGES BECAUSE THE ENGINES CAUGHT ON FIRE. WE WERE NEVER TOLD THIS PRIOR TO OUR CAR CATCHING ON FIRE. I FEEL THE DEALERSHIP INTENTIONALLY MISLED US ABOUT THE SAFETY OF THE CAR AND PUT OUR FAMILY IN SERIOUS DANGER.
NHTSA ODI #11217205
Mileage unknown · May 31, 2019
Engine
THE BEARINGS WITHIN THE ENGINE HAVE WORN PREMATURELY AND HAS BEEN DIAGNOSED BY OUR GARAGE. THEY REFERRED US TO A NHTSA RECALL (17V22400) WHICH MATCHES THE SYSTEMS. MY VEHICLE FALLS WITHIN THE DATE OF VEHICLES BEING RECALLED BUT WHEN CALLED, THE DEALER IS CLAIMING THAT MY VEHICLE IS NOT ONE INCLUDED IN THIS RECALL.THE ENGINE COUL…
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THE BEARINGS WITHIN THE ENGINE HAVE WORN PREMATURELY AND HAS BEEN DIAGNOSED BY OUR GARAGE. THEY REFERRED US TO A NHTSA RECALL (17V22400) WHICH MATCHES THE SYSTEMS. MY VEHICLE FALLS WITHIN THE DATE OF VEHICLES BEING RECALLED BUT WHEN CALLED, THE DEALER IS CLAIMING THAT MY VEHICLE IS NOT ONE INCLUDED IN THIS RECALL.THE ENGINE COULD BLOW AT ANY TIME.
NHTSA ODI #11217010
82,000 miles · May 28, 2019
Engine
TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING UP A HILL AT 45 MPH, A CLICKING NOISE WAS HEARD AND THE ENGINE SUDDENLY STALLED. UPON INSPECTION, IT WAS DISCOVERED THAT OIL LEAKED FROM THE ENGINE AND A PART FROM THE ENGINE CONNECTING ROD WAS FOUND ON THE GROUND. THE VEHICLE WAS EVENTUALLY TOWED TO ROYAL KIA(4333 EAST SPE…
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TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING UP A HILL AT 45 MPH, A CLICKING NOISE WAS HEARD AND THE ENGINE SUDDENLY STALLED. UPON INSPECTION, IT WAS DISCOVERED THAT OIL LEAKED FROM THE ENGINE AND A PART FROM THE ENGINE CONNECTING ROD WAS FOUND ON THE GROUND. THE VEHICLE WAS EVENTUALLY TOWED TO ROYAL KIA(4333 EAST SPEEDWAY, TUCSON, AZ) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS SEVERELY DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V907000 (ENGINE). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 82,000. *BF THE CONSUMER STATED VEHICLE WAS REPAIRED AT OWNERS EXPENSE. *TR
NHTSA ODI #11210372
101,000 miles · May 22, 2019
Engine
TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE UNDERNEATH THE HOOD. THE CONTACT OBSERVED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO THEIR RESIDENCE. THE DEALER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC DIAGNOSED THE VEH…
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TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE UNDERNEATH THE HOOD. THE CONTACT OBSERVED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO THEIR RESIDENCE. THE DEALER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND CHANGE THE OIL. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPAIRED. THE ENGINE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
NHTSA ODI #11209374
63,000 miles · May 20, 2019
Engine
MY 2012 KIA SPORTAGE WITH 63000 MILES STARTED MAKING A LOUD RACKET AND THEN THE ENGINE QUIT COMPLETELY. I HAD IT TOWED TO LOCAL MECHANIC WHO INFORMED ME THE ENGINE HAD TO BE REPLACED. I THEN HAD IT TOWED TO KIA WHO SAID THE SAME. HOWEVER THEY CLAIM ITS NOT UNDER WARRANTY AND NOT DUE TO THE RECALLED ENGINES. I HAVE ALWAYS HAD…
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MY 2012 KIA SPORTAGE WITH 63000 MILES STARTED MAKING A LOUD RACKET AND THEN THE ENGINE QUIT COMPLETELY. I HAD IT TOWED TO LOCAL MECHANIC WHO INFORMED ME THE ENGINE HAD TO BE REPLACED. I THEN HAD IT TOWED TO KIA WHO SAID THE SAME. HOWEVER THEY CLAIM ITS NOT UNDER WARRANTY AND NOT DUE TO THE RECALLED ENGINES. I HAVE ALWAYS HAD MY OIL CHANGED ON TIME AND HAVE MY RECORDS.
NHTSA ODI #11208784
36,000 miles · May 14, 2019
Engine
WHILE TRAVELING IN ID HEADING HOME TO UT (IN MOTION) ON AN INTERSTATE INTERCHANGE AT HWY US-20 W TO I-15 S, MY 2012 KIA SPORTAGE WITH ONLY 36,000 MILES, EXPERIENCED ENGINE POWER LOSS, THE ENGINE SEIZED WITH NO WARNING INDICATORS. I WAS EVENTUALLY ABLE TO BRING THE VEHICLE TO A STOP ON THE SIDE OF THE ROAD, BUT IT WAS DIFFICULT B…
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WHILE TRAVELING IN ID HEADING HOME TO UT (IN MOTION) ON AN INTERSTATE INTERCHANGE AT HWY US-20 W TO I-15 S, MY 2012 KIA SPORTAGE WITH ONLY 36,000 MILES, EXPERIENCED ENGINE POWER LOSS, THE ENGINE SEIZED WITH NO WARNING INDICATORS. I WAS EVENTUALLY ABLE TO BRING THE VEHICLE TO A STOP ON THE SIDE OF THE ROAD, BUT IT WAS DIFFICULT BECAUSE THERE WERE NO BRAKES. AFTER WAITING SEVERAL MINUTES AND CALMING DOWN, I TRIED THE IGNITION AND IT STARTED UP AGAIN AND SINCE THERE WERE NO WARNING INDICATORS AND I'D NEVER EXPERIENCED THIS PARTICULAR PROBLEM BEFORE, I DECIDED TO PUSH ON KEEPING TO THE RIGHT SIDE OF TRAFFIC AND GOING AS SLOW AS POSSIBLE. AFTER A FEW MINUTES OF DRIVING SLOWLY, THE CAR STARTED MAKING A KNOCKING SOUND SO I EXITED IMMEDIATELY AT THE NEAREST POCATELLO EXIT, TO FIND A KIA DEALERSHIP. NOW THE CAR WAS MAKING AN AWFUL SQUEALING NOISE ALONG WITH THE KNOCKING. I WAS ABLE TO PUTTER TO THE POCATELLO KIA DEALER AND HAD TO LEAVE THE CAR SO THEY COULD RUN A DIAGNOSTIC TEST THE FOLLOWING MONDAY. I THEN HAD TO FIND A RIDE BACK TO SALT LAKE. THE RESULT WAS "ROD FAILURE" ACCORDING TO THE TEST AND THEY RECOMMENDED THAT I BUY A MOTOR FOR APPROX $7000 AND DID NOT DISCLOSE THEY COULD START A SERVICE TICKET WITH THE TEST RESULT, SO ONE WEEK LATER A FRIEND HELPED ME TRAILER THE KIA BACK TO SALT LAKE, WE LEFT IT AT OUR FAMILY MECHANIC'S SHOP WHOM WE'VE USED FOR OTHER CARS AND STARTED THE SEARCH FOR A LESS EXPENSIVE ENGINE. HAD A JEGS ENGINE SHIPPED BUT JEGS SENT THE WRONG ENGINE AND NOW SAY THERE ARE NO ENGINES THAT WILL WORK FOR MY KIA. ONE MONTH LATER I STILL HAVE NO CAR, NO ENGINE AND AM RACKING UP RENTAL CAR CHARGES AND IT LOOKS LIKE MY ONLY OPTION IS TO BUY ANOTHER CAR. FEELING A LITTLE VIOLATED BECAUSE I TOOK GREAT CARE OF THAT KIA. I CAN PROVIDE DOCUMENTATION UPON REQUEST, IF YOU FEEL IT WOULD BE HELPFUL, PLEASE LET ME KNOW.
NHTSA ODI #11207538
114,000 miles · May 13, 2019
Engine
I HAVE A 2012 KIA SPORTAGE 2.4 FRONT WHEEL DRIVE. THE MOTOR NUMBER 3 ROD BROKE AND CAME THROUGH THE BLOCK. THE SAME ISSUE AS THE RECENT ALL WHEEL DRIVE ONES THAT THEY RECALLED AND ARE FIXING. THEY SAID THIS ONE ISN'T UNDER THE RECALL BUT IT'S THE EXACT SAME MOTOR THAT'S IN THE OTHERS THAT ARE RECALLED. HAD IT AT THE DEALER FOR …
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I HAVE A 2012 KIA SPORTAGE 2.4 FRONT WHEEL DRIVE. THE MOTOR NUMBER 3 ROD BROKE AND CAME THROUGH THE BLOCK. THE SAME ISSUE AS THE RECENT ALL WHEEL DRIVE ONES THAT THEY RECALLED AND ARE FIXING. THEY SAID THIS ONE ISN'T UNDER THE RECALL BUT IT'S THE EXACT SAME MOTOR THAT'S IN THE OTHERS THAT ARE RECALLED. HAD IT AT THE DEALER FOR OVER A MONTH FOR KIA DIRECT TO SAY IT'S NOT COVERED. THIS HAPPENED AROUND 114,000 MILES.
NHTSA ODI #11207363
100,000 miles · May 9, 2019
Engine
TAKATA RECALL - I WAS DRIVING SLOW WHEN I HEARD A NOISE & THE VEHICLE JUST STOP WAS ABLE TO GET OUT OF THE ROAD. BROUGHT TRUCK TO DEALER THEY SAID SOMETHING ABOUT BEARING IN THE ENGINE. ALSO STATED THAT THE COMPANY DON'T MAKE ENGINE ANYMORE FOR MY 7 YEAR OLD TRUCK. I ALSO FOUND A RECALL ON MY YEAR MAKE & MODEL THAT THEY SHOULD H…
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TAKATA RECALL - I WAS DRIVING SLOW WHEN I HEARD A NOISE & THE VEHICLE JUST STOP WAS ABLE TO GET OUT OF THE ROAD. BROUGHT TRUCK TO DEALER THEY SAID SOMETHING ABOUT BEARING IN THE ENGINE. ALSO STATED THAT THE COMPANY DON'T MAKE ENGINE ANYMORE FOR MY 7 YEAR OLD TRUCK. I ALSO FOUND A RECALL ON MY YEAR MAKE & MODEL THAT THEY SHOULD HAVE CONTACTED ME AND THEY DIDN'T FOR WHAT WENT WRONG WITH MY TRUCK IS WHAT THE RECALL WAS ON. NOW THEY WANT TO GIVE ME A ENGINE WITH MORE MILEAGE AND NO WARRANTY. ITS AT THE DEALERS WON'T CRANK OR MOVE.
NHTSA ODI #11206604
180,000 miles · May 8, 2019
EngineSeat Belts
2 MONTHS AGO MY DAUGHTERS KIA DIED AT A STOP SIGN, IT WOULD START BUT NOT IDLE OR DRIVE. HAD IT TOWED TO MIDTOWN KIA HERE IN TULSA WHERE ALL, AND LOTS OF PROBLEMS, HAVE BEEN REPAIRED. GAVE THEM THE ISSUES AND PAID THEM TO DIAGNOSE THE PROBLEM. WE BOUGHT THE CAR NEW FROM A DEALER IN COLORADO BUT ALL REPAIRS WERE DONE AT LOCAL DEA…
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2 MONTHS AGO MY DAUGHTERS KIA DIED AT A STOP SIGN, IT WOULD START BUT NOT IDLE OR DRIVE. HAD IT TOWED TO MIDTOWN KIA HERE IN TULSA WHERE ALL, AND LOTS OF PROBLEMS, HAVE BEEN REPAIRED. GAVE THEM THE ISSUES AND PAID THEM TO DIAGNOSE THE PROBLEM. WE BOUGHT THE CAR NEW FROM A DEALER IN COLORADO BUT ALL REPAIRS WERE DONE AT LOCAL DEALER. TOOK A WEEK AND MY CALLING THEM TO BE TOLD THE STARTER WAS BAD AND IT WOULD TAKE $424 TO REPLACE IT TO DIAGNOSE THE PROBLEM THE STARTER WORKED FINE WHEN WE BROUGHT IT IN AND THE STARTER DOESN`T NEED TO BE WORKING TO PLUG IN THE OBD READER TO CHECK FOR FAULT CODES! HAD THE CAR TOWED BACK HOME, I AM MECHANICALLY INCLINED AND HAVE PROPER TOOLS. I BORROWED AN OBD READER AND IT RETURNED FAULT CODE FOR CAMSHAFT POSITION SENSORS, I REPLACED THOSE AND STILL WOULDN`T RUN. CLEARED THE CODES AND GOT FAULTY CRANKSHAFT SENSOR CODE, REPLACED THAT AND STILL NO SUCCESS. CLEARED CODES AND GOT FAULTY VALVE TIMING SOLENOID CODE, REPLACED THOSE, CAR STARTED AND RAN 2 DAYS BEFORE ENGINE LOCKED UP. REPLACE OIL AND FILTER REGULARLY WITH MOBIL 1 SYNTHETIC, TOOK PROPER CARE OF VEHICLE AS REQUIRED. VEHICLE HAS 180,000 MILES.
NHTSA ODI #11206342
111,000 miles · May 3, 2019
Engine
2012 KIA SPORTAGE 2.4 MPI, ENGINE STALLED ON ROAD, LOUD KNOCKING FROM ENGINE. DEALERSHIP STATS NOT COVERED UNDER WARRANTY AND REQUIRES NEW ENGINE. VEHICLE ONLY HAD 111,000 MILES AND HAD FREQUENT OIL CHANGES EVERY 5000 MILES WITH FULL SYNTHETIC.
NHTSA ODI #11205564
Official recalls
5Sep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Dec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
Consequence & remedy
Consequence: An engine compartment fire increases the risk of injury.
Remedy: Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Feb 15, 2019
Kia Motors America (Kia) is recalling certain 2011-2012 Kia Sportage vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.
Consequence & remedy
Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy: Kia has notified owners, and dealers will replace the oil pressure switch with an improved one, free of charge. In addition, dealers will inspect the oil pan for any oil leaks, replacing it if necessary, free of charge. The recall began July 3, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC174.
Dec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Additional source detail variants (2)
Engine
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Mar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Consequence & remedy
Consequence: Bearing wear may result in the engine seizing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA21003 · Engine Fires
Opened Dec 22, 2021 · Closed Feb 5, 2024
Status: closed (inferred from source dates) · Engine
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ17003 · Scope And Timeliness
Opened May 18, 2017 · Closed Dec 22, 2021
Status: closed (inferred from source dates) · Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.
Additional source detail variants (2)
Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.
Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.