NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
328 reportsClear category filter51,000 miles · Feb 5, 2018
Engine
TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE ON A HILL BECAUSE IT WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION AND DIAGNOSTIC TESTING. THE DEALER (BUTLER KIA, 4950 CRATER LAKE AVE…
Read full complaint
TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE ON A HILL BECAUSE IT WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION AND DIAGNOSTIC TESTING. THE DEALER (BUTLER KIA, 4950 CRATER LAKE AVE, MEDFORD, OR 97504, (541) 776-3088) STATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER RECALL FOR THE ENGINE ASSEMBLY. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
NHTSA ODI #11067083
107,000 miles · Jan 30, 2018
Engine
DRIVING DOWN THE ROAD AND VEHICLE SHUT OFF ON ITS OWN, ENGINE STARTED MAKING A LOUD NOISE IN THE ENGINE AREA, METAL SHAVINGS WERE FOUND IN MY OIL. THIS HAPPENED ON A STATE HIGHWAY NEAR MY HOME.
NHTSA ODI #11065829
124,412 miles · Dec 26, 2017
Engine
WAS DRIVING DOWN THE ROAD AT ABOUT 20-25 MPH WHEN THE ENGINE DIED WITHOUT WARNING. AFTER HAVING IT TOWED TO A LOCAL SHOP, THEY DETERMINED THERE WAS AN INTERNAL "CATASTROPHIC" ENGINE FAILURE. HAD THE CAR TOWED TO THE DEALER WHERE IT WAS PURCHASED, LEE JOHNSON KIA IN KIRKLAND, WA. THEY CONFIRMED THE FIRST DIAGNOSIS OF CATASTROPHIC…
Read full complaint
WAS DRIVING DOWN THE ROAD AT ABOUT 20-25 MPH WHEN THE ENGINE DIED WITHOUT WARNING. AFTER HAVING IT TOWED TO A LOCAL SHOP, THEY DETERMINED THERE WAS AN INTERNAL "CATASTROPHIC" ENGINE FAILURE. HAD THE CAR TOWED TO THE DEALER WHERE IT WAS PURCHASED, LEE JOHNSON KIA IN KIRKLAND, WA. THEY CONFIRMED THE FIRST DIAGNOSIS OF CATASTROPHIC ENGINE FAILURE. IT APPEARS THE ENGINE STARVED ITSELF OF OIL AND EXACTLY MATCHES ALL OF THE SYMPTOMS DESCRIBED IN THE CURRENT KIA "THETA II" ENGINE RECALL CAMPAIGN. THE DEALER AGREES THAT IT SHOULD BE COVERED UNDER THE RECALL BUT KIA REFUSES TO COVER IT. WE HAVE BEEN WITHOUT THIS VEHICLE SINCE LATE MAY 2017. IT HAS BEEN SITTING AT THE DEALER EVER SINCE. KIA'S REASONING FOR NOT COVERING THE ENGINE REPLACEMENT WAS THAT THE ENGINE DID NOT ORIGINATE FROM THE ASSEMBLY FACTORY OUTLINED IN THE RECALL. HOWEVER, JUST AS KIA ASSUMED THE PREVIOUS HYUNDAI RECALL DIDN'T IMPACT THEM (AS NOTED IN YOUR CURRENTLY OPEN INVESTIGATION), I BELIEVE THEY CONTINUE TO UNDERESTIMATE THE BROADER IMPACT OF THIS MANUFACTURING DEFECT ACROSS ALL OF THEIR ASSEMBLY FACTORIES. THIS LEAVES CUSTOMERS LIKE ME TO FOOT THE BILL AND REPLACE THE DEFECTIVE ENGINE WITH A USED, ALSO LIKELY DEFECTIVE ENGINE, TO THE COST OF ~$7,000. THIS IS UNACCEPTABLE AND UNSAFE. WE COUNT OUR BLESSING THIS DIDN'T HAPPEN WHILE ON THE FREEWAY, AS THE OUTCOME COULD HAVE BEEN DEADLY.
NHTSA ODI #11056711
79,000 miles · Dec 18, 2017
Engine
AS I PULLED OUT OF MY DRIVEWAY AND BEGAN ACCELERATING, MY CAR BEGAN MAKING A LOUD KNOCKING NOISE IN THE FRONT END. AFTER PULLING OVER AND VERIFYING THE NOISE WAS COMING FROM THE MOTOR, I TOOK THE CAR TO MY MECHANIC. HE PULLED THE OIL FILTER AND CUT IT OPEN. CONFIRMING THERE WERE METAL SHAVINGS IN THE OIL FILTER. AFTER CALLING OU…
Read full complaint
AS I PULLED OUT OF MY DRIVEWAY AND BEGAN ACCELERATING, MY CAR BEGAN MAKING A LOUD KNOCKING NOISE IN THE FRONT END. AFTER PULLING OVER AND VERIFYING THE NOISE WAS COMING FROM THE MOTOR, I TOOK THE CAR TO MY MECHANIC. HE PULLED THE OIL FILTER AND CUT IT OPEN. CONFIRMING THERE WERE METAL SHAVINGS IN THE OIL FILTER. AFTER CALLING OUR LOCAL KIA DEALERSHIP, THEY CONFIRMED THERE WAS A RECALL FOR THE 2012 KIA SPORTAGES, BUT CONTINUED TO TELL ME MY VIN WAS NOT INCLUDED IN SAID RECALL. (I PURCHASE MY CAR USED, AFTER A ONE YEAR LEASE, SO THE WARRANTY WAS VOID FOR ME.) I AM CONFUSED AS TO WHY MY ISSUE WAS "VERIFIED" TO BE THE SAME ISSUE AS THE RECALL, BUT MY ENGINE (2.4 L VS. 2.0 L) WAS NOT INCLUDED?!?!?! SOMETHING IS NOT RIGHT. NOW I AM STUCK WITH MONEY REMAINING ON MY LOAN AND A VERY LARGE PAPERWEIGHT. (APPROXIMATE MILEAGE AT THE TIME OF ISSUE 79,000)
NHTSA ODI #11055332
81,000 miles · Dec 9, 2017
Electrical SystemEngine
ENGINE SEIZED. MOVES WHILE IN PARK MOVES FORWARD IN REVERSE. DRIVING ENGINE STALLED PULLED OVER CAR DIED. THEN WOULD NOT ENGAGE BUT STILL MOVED AS DESCRIBED. HAD HAPPENED A FEW MONTHS AGO AFTER TRANSMISSION REPLACE. THEN THE IGNITER SWITCH NEEDED REPLACEMENT.
NHTSA ODI #11053653
90,000 miles · Dec 5, 2017
Engine
VEHICLE IS EQUIPPED WITH 2.4L MPI ENGINE, 140,000 KILOMETERS, METICULOUSLY MAINTAINED WITH REGULAR OIL CHANGES WITH PREMIUM SYNTHETIC OIL AND FILTERS, SPARK PLUG CHANGE, ETC. ENGINE ALWAYS MADE SOME LIGHT KNOCKING SOUND BUT ASSUMED IT WAS THE INJECTORS, NO LIGHTS OR ERRORS EVER CAME ON AND SERVICE TECHS NEVER SAID ANYTHING AND F…
Read full complaint
VEHICLE IS EQUIPPED WITH 2.4L MPI ENGINE, 140,000 KILOMETERS, METICULOUSLY MAINTAINED WITH REGULAR OIL CHANGES WITH PREMIUM SYNTHETIC OIL AND FILTERS, SPARK PLUG CHANGE, ETC. ENGINE ALWAYS MADE SOME LIGHT KNOCKING SOUND BUT ASSUMED IT WAS THE INJECTORS, NO LIGHTS OR ERRORS EVER CAME ON AND SERVICE TECHS NEVER SAID ANYTHING AND FORUMS MENTIONED NOISY INJECTORS SO ASSUMED IT WAS NORMAL. A FEW DAYS AGO I WAS ON MY HOME ASCENDING A REGULAR HILL IN THE RESIDENTIAL AREA WHEN AN UNUSUALLY LOUD KNOCKING NOISE BEGAN AND ENGINE BEGAN TO STRUGGLE. IT WAS LATE AT NIGHT, AND 5 MINUTES AWAY FROM HOME SO I WAS HOPING I COULD AT LEAST MAKE IT HOME TO BED AND GET IT TOWED TO THE SHOP IN THE MORNING BUT AS I APPROACHED THE TOP OF THE HILL THE ENGINE COMPLETELY SHUT DOWN CAUSING ABRUPT DECELERATION AND THE VEHICLE BEGAN TO ROLL BACK DOWN IN REVERSE QUITE RAPIDLY AND WAS VERY DIFFICULT TO SLOW IT TO A SAFE STOP SINCE THE BRAKES STIFFEN UP WITHOUT VACUUM FROM THE RUNNING ENGINE ON TOP OF BEING STARTLED FROM THE EVENT AND SLIGHTLY PANICKING FROM THE SURPRISE. LUCKILY ENOUGH IT WAS AT NIGHT AND THERE WAS NO TRAFFIC OR PEDESTRIANS BEHIND OR NEAR ME BUT STILL WAS FRIGHTENING ENOUGH. I WAS ABLE TO BARELY CONTROL THE SPEED OF THE CAR DOWN THE HILL IN REVERSE WITH NO POWER STEERING AND BRAKES STIFFENED UP AND THE EMERGENCY BRAKE WAS NOT STRONG ENOUGH AT THAT INCLINE. I WAS ABLE TO MOVE THE CAR OFF THE MAIN STREET TO A SIDE STREET AND ATTEMPTED TO START THE VEHICLE SEVERAL TIMES HOPING IT WAS EITHER A FUEL PROBLEM OR ELECTRICAL. WITH NO AVAIL, I CALLED TOW COMPANY, WAITED FOR AN HOUR IN THE COLD AT MIDNIGHT, NOTHING WORKED, JUST CLICKING, TOWED IT TO THE DEALERSHIP AND TOOK A CAB HOME. GOT NEWS FROM DEALER THAT ENGINE WAS INFACT SEIZED AND QUOTE TO REPLACE ENGINE IS $8500 PLUS LABOR.
NHTSA ODI #11052659
82,000 miles · Nov 30, 2017
Engine
CAR IS A 2012 KIA SPORTAGE. 82,000 MILES 5 YRS OLD. FIRST INSTANCE. CAR WAS MOVING AROUND 2 MPH THROUGH DRIVE THRU WHEN THE CAR STALLED. ENGINE LIGHT CAME ON AT THAT TIME. WAS ABLE TO RESTART. TOOK TO DEALERSHIP. SAID THE ENGINE WAS DIRTY BUT COULD NOT FIND PROBLEM. 1 WEEK LATER WHILE EXITING FREEWAY AROUND 20MPH. CAR SHUT OFF W…
Read full complaint
CAR IS A 2012 KIA SPORTAGE. 82,000 MILES 5 YRS OLD. FIRST INSTANCE. CAR WAS MOVING AROUND 2 MPH THROUGH DRIVE THRU WHEN THE CAR STALLED. ENGINE LIGHT CAME ON AT THAT TIME. WAS ABLE TO RESTART. TOOK TO DEALERSHIP. SAID THE ENGINE WAS DIRTY BUT COULD NOT FIND PROBLEM. 1 WEEK LATER WHILE EXITING FREEWAY AROUND 20MPH. CAR SHUT OFF WHILE STILL IN MOTION BUT COMING TO A STOP. AGAIN ENGINE LIGHT CAME ON. CAR TURNED OVER WAS ABLE TO RESTART. HAPPENED AGAIN WHILE APPROACHING STOP. SHUT DOWN BEFORE COMING TO COMPLETE STOP. HAD CAR TOWED TO DEALERSHIP. FOUND SLUGE BUILD UP AND METAL SHAVINGS IN ENGINE. DEALERSHIP NOW STATING COMPLETE ENGINE FAILURE. HAVE EXTENDED WARRANTY AND WILL NOT COVER ENGINE DUE TO "MAINTENCE" ISSUE. WILL COVER REPLACEMENT PARTS ONLY. MECHANIC STATED ISSUE WILL MOST LIKELY NOT BE RESOLVED WITH PART REPLACEMENT WANTS OIL CHANGE RECORDS.
NHTSA ODI #11051379
150,000 miles · Nov 28, 2017
Engine
LEFT WORK AND ONTO HIGHWAY IN RUSH HOUR DOING AROUND 20 MPH. WITHIN A MILE OF WORK, OIL LIGHT CAME ON AND THE ENGINE SEIZED. HAD TO PUSH CAR OFF ROAD IN LARGE CITY CONSTRUCTION ZONE OF ONLY TWO LANES WITH NO SHOULDER LANES AVAILABLE. THE VEHICLE HAD GOTTEN REGULAR AND PROPER OIL CHANGES USING SYNTHETIC OIL. AFTER THE EVE…
Read full complaint
LEFT WORK AND ONTO HIGHWAY IN RUSH HOUR DOING AROUND 20 MPH. WITHIN A MILE OF WORK, OIL LIGHT CAME ON AND THE ENGINE SEIZED. HAD TO PUSH CAR OFF ROAD IN LARGE CITY CONSTRUCTION ZONE OF ONLY TWO LANES WITH NO SHOULDER LANES AVAILABLE. THE VEHICLE HAD GOTTEN REGULAR AND PROPER OIL CHANGES USING SYNTHETIC OIL. AFTER THE EVENT, CHECKING THE OIL, THERE WAS OIL STILL ON THE DIPSTICK. THIS IS A VEHICLE THAT HAS BEEN INVOLVED IN A RECENT RECALL, AND YET, FOR SOME REASON THE CLAIM IS MY CAR/ENGINE IS NOT INVOLVED. I SEE MANY OTHERS REPORTING THE SAME THING WITH KIA ENGINES FROM THIS TIMEFRAME BEING GIVEN A SIMILAR SONG AND DANCE. THE ORIGINAL RECALL WAS EXPANDED. I WOULD SAY IT SHOULD BE EXPANDED AGAIN. I WAS FORTUNATE WITH IT BEING RUSH HOUR THAT I WAS NOT GOING FULL HIGHWAY SPEED. THE ENGINE HAD 150,000 MILES ON IT, BUT IT WAS DUE TO AVERAGING ALMOST 27,000 A YEAR IN MOSTLY HIGHWAY MILES.
NHTSA ODI #11051058
55,000 miles · Nov 22, 2017
Engine
2012 KIA SPORTAGE (APPROX 55K MILES, VIN NOT COVERED BY THE RECALL - MANUFACTURER WARRANTY EXPIRED IN JANUARY). DRIVING ACROSS COUNTRY FOR THANKSGIVING. WE LEFT TUCSON, AZ LAST THURSDAY NIGHT (11/16). FRIDAY AFTERNOON WE STARTED HEARING A RATTLING SOUND COMING FROM THE ENGINE. AS I ACCELERATED, THE RATTLING BECAME FASTER AN…
Read full complaint
2012 KIA SPORTAGE (APPROX 55K MILES, VIN NOT COVERED BY THE RECALL - MANUFACTURER WARRANTY EXPIRED IN JANUARY). DRIVING ACROSS COUNTRY FOR THANKSGIVING. WE LEFT TUCSON, AZ LAST THURSDAY NIGHT (11/16). FRIDAY AFTERNOON WE STARTED HEARING A RATTLING SOUND COMING FROM THE ENGINE. AS I ACCELERATED, THE RATTLING BECAME FASTER AND WORSE. ABOUT 1 TO 2 MILES LATER, THE CARS JUST STOPPED RUNNING. WE WERE STRANDED 50 MILES WEST OF ODESSA TX FOR ABOUT 2 HOURS. $400 TOW TRUCK RIDE TO THE KIA DEALERSHIP IN ODESSA. WE GOT THERE ABOUT 30 MINUTES BEFORE THEY CLOSED AND WERE TOLD THE CAR LIKELY WOULD NEED A ENGINE REPLACEMENT, BUT THEY COULDN'T CHECK IT OUT UNTIL MONDAY. WE DECIDED TO RENT A CAR AND FORGE AHEAD TO NORTH CAROLINA LEAVING OUR SPORTAGE IN TEXAS. I CALLED ON MONDAY, AND WAS THE TOLD THE ENGINE WOULD NEED TO BE REPLACED. I ASKED ABOUT THE OIL, AND WAS TOLD THE OIL WAS "FULL AND CLEAN". THEY WERE GOING TO TRY TO FIND A REASONABLY PRICED USED ENGINE FOR US. AFTER LEARNING OF THE ENGINE RECALL, I CALLED KIA ON TUESDAY MORNING (800-333-4KIA) AND WAS TOLD OUR CAR WASN'T AFFECTED BY THE RECALL, BUT IF THE CAR WAS DIAGNOSED AT THE DEALERSHIP A "TECH-LINE" WOULD BE GENERATED AND KIA COULD LOOK AT THE CASE AND POSSIBLY HELP OUT ON A CASE-BY-CASE BASIS. I CALLED THE DEALERSHIP BACK AND THEY TOLD ME THEY DON'T START A "TECH-LINE" IF THE CAR IS NO LONGER COVERED BY WARRANTY, BUT THEY WOULD CHECK WITH HIS REGIONAL MANAGER AND GET BACK TO ME. I HAVEN'T HEARD FROM THEM TODAY. ANYWAY... SORRY FOR THE NOVEL. BASED ON OTHER STORIES, AND NEWS ARTICLES I'VE READ, I BELIEVE THIS ENGINE HAS THE SAME KIND OF DEFECTS THE OTHERS HAVE HAD. ANY HELP WOULD BE APPRECIATED. THANKS!
NHTSA ODI #11048115
105 miles · Oct 18, 2017
Engine
MY DAUGHTER WAS DRIVING ON THE HIGHWAY AND THE CAR JUST STOPPED, NO WARNING, NOTHING. LUCKILY WAS ABLE TO GET TO SIDE OF ROAD, TOWED AND MECHANIC SAID THE ENGINE IS COMPLETELY BLOWN/SEIZED. WON'T START, STILL AT MECHANICS IN ANOTHER STATE. NO WARNINGS OR PRIOR ISSUES. CONSISTENT W/OIL CHANGES AND UPKEEP
NHTSA ODI #11034261
Official recalls
5Sep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Dec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
Consequence & remedy
Consequence: An engine compartment fire increases the risk of injury.
Remedy: Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Feb 15, 2019
Kia Motors America (Kia) is recalling certain 2011-2012 Kia Sportage vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.
Consequence & remedy
Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy: Kia has notified owners, and dealers will replace the oil pressure switch with an improved one, free of charge. In addition, dealers will inspect the oil pan for any oil leaks, replacing it if necessary, free of charge. The recall began July 3, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC174.
Dec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Additional source detail variants (2)
Engine
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Mar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Consequence & remedy
Consequence: Bearing wear may result in the engine seizing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA21003 · Engine Fires
Opened Dec 22, 2021 · Closed Feb 5, 2024
Status: closed (inferred from source dates) · Engine
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ17003 · Scope And Timeliness
Opened May 18, 2017 · Closed Dec 22, 2021
Status: closed (inferred from source dates) · Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.
Additional source detail variants (2)
Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.
Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.