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2011 Kia Sportage

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Kia Sportage do not stand out strongly from the model-year median of 122.

About this comparison →

When problems were reported

Mileage at the reported incident

122 reports with mileage · 59 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports8 fire reports8 injury reports

What owners actually said

181 reports
126,000 miles · Aug 22, 2019
Engine

WHILE DRIVING AT 40 MPH MY CAR JUST SHUT OFF. I HAD IT TOWED TO MY MECHANIC AND IT WAS DIAGNOSED AS A SEIZED ENGINE. I HAD NO INDICATIONS OF ANY ISSUES PRIOR TO THIS HAPPENING. I STILL OWE MONEY ON THIS VEHICLE AND KIA WONT DO ANYTHING ABOUT IT BECAUSE IT IS NOT PART OF THE ENGINE RECALL.

NHTSA ODI #11245809

147,000 miles · Aug 22, 2019
Power Train

KIA TECHNICAL SERVICE BULLETIN TRANSAXLE OIL TEMPERATURE SENSOR DTC P0711, P0712 & P0713 HTTPS://STATIC.OEMDTC.COM/TSB/2012-043.PDF MY VEHICLE, WHEN STILL COLD EXPERIENCES ROUGH SHIFTING. VEHICLE WILL SLAM INTO GEAR, UP THROUGH GEARS AND DOWN SHIFT HARD AS WELL, UNTIL THE CAR HAS WARMED UP. AFTER THAT THE SHIFTING ISSUE G…

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KIA TECHNICAL SERVICE BULLETIN TRANSAXLE OIL TEMPERATURE SENSOR DTC P0711, P0712 & P0713 HTTPS://STATIC.OEMDTC.COM/TSB/2012-043.PDF MY VEHICLE, WHEN STILL COLD EXPERIENCES ROUGH SHIFTING. VEHICLE WILL SLAM INTO GEAR, UP THROUGH GEARS AND DOWN SHIFT HARD AS WELL, UNTIL THE CAR HAS WARMED UP. AFTER THAT THE SHIFTING ISSUE GOES AWAY. I HAVE TAKEN THE VEHICLE INTO THE SHOP MULTIPLE TIMES, FOR THE PROBLEM, AND THEY HAD TROUBLE DUPLICATING THE PROBLEM AS THE VEHICLE HAD WARMED UP TRANSMISSION REPAIR SHOP IS CURRENTLY REPLACING TEMP SENSOR AS THE VEHICLE IS REPEATING THE ISSUE AND ALSO STORED CODE RELATED TO THE PROBLEM. THIS VEHICLE HAS HAD MULTIPLE RECALL RELATED ISSUES, INCLUDING THE ENGINE SEIZING (WHICH WAS REPLACED UNDER RECALL) WHICH DAMAGED THE TURBO (ALSO REPLACED AS PART OF THE ENGINE RECALL). ALSO, THE BRAKE SWITCH LIGHT HAS BEEN REPLACED MULTIPLE TIMES (ONLY ONCE FOR FREE) DUE TO FAILURE (RELATED TO A RECALL ON THAT AS WELL). THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #11245752

Mileage unknown · Aug 19, 2019
Electrical SystemEngineService Brakes

AS TIME WAIT ON ENGINE DETERIORATED THE CAR WOULD STOP AND NOT MOVE , EVEN WHILE DRIVING. BREAK LIGHTS GO OUT EVERY 3 MONTHS GOT A TICKET BECAUSE OF IT. THEN RADIO BURNT OUT , AFTER THOSE ISSUE . I GOT THE CAR BRAND NEW , ALL WAYS GOT OIL CHANGES AS WELL AS THE TUNE UPS. TOOK ISSUE TO KIA AND THEY KEPT SAYING EVERYTHING WAS FIN…

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AS TIME WAIT ON ENGINE DETERIORATED THE CAR WOULD STOP AND NOT MOVE , EVEN WHILE DRIVING. BREAK LIGHTS GO OUT EVERY 3 MONTHS GOT A TICKET BECAUSE OF IT. THEN RADIO BURNT OUT , AFTER THOSE ISSUE . I GOT THE CAR BRAND NEW , ALL WAYS GOT OIL CHANGES AS WELL AS THE TUNE UPS. TOOK ISSUE TO KIA AND THEY KEPT SAYING EVERYTHING WAS FINE . AFTER THEY WORKED ON ISSUES THE BILL WAS OVER 1000 . AFTER ALL THE WORK DONE THERE IS STILL PROBLEMS WITH THE CAR. SEE ON CREDIT KARMA MY CAR HAS 5 RECALLS . I NEED A LETTER STATING THE RECALLS ON MY VEHICLE, BECAUSE KIA HAS NOT HELPED WITH THE PROBLEMS ON THE CAR AND I CAN'T AFFORD GETTING MORE WORK DONE ON THE CAR. AFTER SHOWING THEM THIS APP THEY STILL WON'T WORK ON IT WITH OUT A LETTER. REALLY NEED HELP THANKS YOU.

NHTSA ODI #11245049

100,080 miles · Aug 7, 2019
EngineFuel/propulsion SystemPower Train

SO I HAD PRETTY MUCH A FULL DAY OF DRIVING AND MY MANUAL TRANSMISSION 6 SPEED 2011 SPORTAGE, THAT UNTIL TODAY THE ONLY PROBLEM I NOTICED WAS THAT SOMETIMES TO ME IT FELT LIKE WHEN I UP SHIFTED OR BEGAN TO GO INTO FIRST THAT IT WASN'T GOING ALL THE WAY INTO GEAR; AND AT TIMES ON THE HIGHWAY IT WASNT ACCELERATING NORMALLY AND MY G…

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SO I HAD PRETTY MUCH A FULL DAY OF DRIVING AND MY MANUAL TRANSMISSION 6 SPEED 2011 SPORTAGE, THAT UNTIL TODAY THE ONLY PROBLEM I NOTICED WAS THAT SOMETIMES TO ME IT FELT LIKE WHEN I UP SHIFTED OR BEGAN TO GO INTO FIRST THAT IT WASN'T GOING ALL THE WAY INTO GEAR; AND AT TIMES ON THE HIGHWAY IT WASNT ACCELERATING NORMALLY AND MY GAS MILEAGE IS ABOUT 50M LESS PER TANK THAN IT HAS BEEN THE PAST 5 MO.(FINANCED TO BUY AS OF MARCH). ACCORDING TO THE DEALERSHIP ONLY 1 PREVIOUS OWNER AND I'M NOT SURE WHAT WORK HAD BEEN ON IT PRIOR TO THE DEALERSHIP WE ARE BUYING THROUGH. SO TODAY CAR USE IN TOWN RUNNING COMPLETELY NORMAL SINCE 11AM THEN SUDDENLY AROUND 6:30 STARTED MAKING ALL KINDS OF NOISE TO ME A KNOCKING SOUND PLUS AN ALMOST LIKE REVVING SOUND MIXED IN. WE CAME STRAIGHT TO A GAS STATION AND CHECKED THE OIL WITH YELLOW DIPSTICK, AS WE ARE ALMOST DUE FOR A CHANGE, ADDED ABOUT A HALF A QUART AND STARTED IT AGAIN TO RUN THE OIL THRU AND SAME SOUNDS BUT LOUDER. WE THEN TURNED IT BACK OFF CALLED A MECHANIC FRIEND AND HE CAME AND SAID WITHOUT TAKING ANYTHING APART HE FELT IT COULD B A ROD. I THEN CALLED MY MOM TO COME PICK UP MY 3 YOUNG KIDS WITH ME TO TAKE THEM TO HER HOUSE OUT OF THE TX HEAT WHILE WE ATTEMPT DRIVING HOME. STARTED IT UP AGAIN AROUND 8:30 TO HEAD THE HALF MILE HOME AND VERY FAINTLY COULD HEAR STILL A KNOCKING AND ACCELERATED SLOWLY. IM MOT A CAR GENIUS OR ANYTHING BUT NOT KNOWING THE VEHICLES PERSONAL HISTORY PRIOR TO MARCH OF THIS YEAR I AM WORRIED TO DRIVE ON HIGHWAY THE 40-50 MILE DISTANCE TO GET TO THE NEAREST KIA WORKSHOP. I ABSOLUTELY LOVED MY SOCCER MOM CAR UNTIL TODAY AND NOW IM AFRRAID TO DRIVE IT AFTER READING THE RECALLS. IS MY VEHICLE A PART OF ANY RECALL? MY CLUTCH IT NEW AND MY FUEL PUMP AS WELL ACCORDING TO THE DEALERSHIP WE ARE BUYING THROUGH SO I KNOW IT ISNT THAT. JUST WANT TO FEEL SAFE AND HAVE MY COMMUTE BACK TO NORMAL AGAIN...WHAT'S GOING ON??

NHTSA ODI #11242177

86,000 miles · Aug 1, 2019
EnginePower Train

TL* THE CONTACT OWNS A 2011 KIA SPORTAGE. WHILE THE CONTACT WAS PULLING INTO THE DRIVEWAY, THE VEHICLE WOULD NOT SHIFT INTO PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO KIA OF BEDFORD (18180 ROCKSIDE RD, BEDFORD, OH 44146, (440) 735-400) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS DEFECTIVE. THE C…

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TL* THE CONTACT OWNS A 2011 KIA SPORTAGE. WHILE THE CONTACT WAS PULLING INTO THE DRIVEWAY, THE VEHICLE WOULD NOT SHIFT INTO PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO KIA OF BEDFORD (18180 ROCKSIDE RD, BEDFORD, OH 44146, (440) 735-400) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS DEFECTIVE. THE CONTACT WAS INFORMED THAT THEY REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED A NEW ENGINE AND TRANSMISSION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V101000 (ENGINE); HOWEVER, THE DEALER NEVER INFORMED THE CONTACT OF THE RECALL AND STATED THAT SHE WOULD BE FINANCIALLY RESPONSIBLE FOR ALL REPAIRS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,000.

NHTSA ODI #11241080

125,200 miles · Jul 29, 2019
Engine

ON JUNE 18TH CAR WAS MAKING TICKING NOISE. CHECKED OIL, OIL FULL. NO DASH WARNING INDICATORS ON. DROVE TO WORK AND ON DRIVE HOME FROM WORK VEHICLE BEGAN MAKING NOISE, ENGINE BEGAN MAKING NOISE, SOUNDING LIKE BOLTS TUMBLING IN A DRYER. MAXIMUM SPEED HOME 25MPH. LOCAL MECHANIC LOOKED AT VEHICLE AND SAID WITHOUT TEARING MOTOR APART…

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ON JUNE 18TH CAR WAS MAKING TICKING NOISE. CHECKED OIL, OIL FULL. NO DASH WARNING INDICATORS ON. DROVE TO WORK AND ON DRIVE HOME FROM WORK VEHICLE BEGAN MAKING NOISE, ENGINE BEGAN MAKING NOISE, SOUNDING LIKE BOLTS TUMBLING IN A DRYER. MAXIMUM SPEED HOME 25MPH. LOCAL MECHANIC LOOKED AT VEHICLE AND SAID WITHOUT TEARING MOTOR APART HE BELIEVED THE BEARING WAS GONE. CONTACTED DEALERSHIP WHERE PURCHASED AND WAS TOLD TO BRING IT THERE TO BE DIAGNOSED. ON JULY 10TH THEIR DIAGNOSIS WAS 0 PSI ON ALL FOUR CYLINDERS. REQUIRES REPLACING THE ENGINE. REPAIR QUOTE GIVEN WAS: SHORT BLOCK PLUS PARTS WAS $10,584.42 OR USED LONG BLOCK $6,558.24. ON 18TH RECEIVED IMPORTANT SAFETY RECALL #19V101. DEALERSHIP RESPONDED BY TELLING ME THAT RECALL WAS NOT THE PROBLEM. PURCHASED EXTENDED WARRANTY AGREEMENT ON DATE OF PURCHASE 10-10-2017. WARRANTY WAS FOR 120 MONTHS OR 125,000 MILES. CAR HAS 125,235 MILES CURRENTLY ON IT.

NHTSA ODI #11240481

105,500 miles · Jun 19, 2019
Electrical SystemExterior Lighting

THE REAR LIGHTS ARE TURNED ON FOR NIGHT DRIVING THEY ALL BLINK RANDOMLY AS WELL AS REAR LICENSE PLATE LIGHT

NHTSA ODI #11221336

102,000 miles · Jun 11, 2019
Unknown Or Other

VEHICLE HAS PLASTIC BURNING SMELL FROM TIME TO TIME AND HAS NOT BEEN ABLE TO BE TRACED AS OF YET. THE SMELL FREQUENTLY APPEARS AFTER CAR HAS BEEN RUNNING FOR A FEW MINUTES AND COMES AND GOES.WE LOOKED TO MAKE SURE THERE WERE NO OPEN RECALLS BEFORE REPORTING THIS ISSUE.

NHTSA ODI #11219206

15,500 miles · May 28, 2019
Engine

SON'S 2011 KIA SPORTAGE LX, WITH 155,000 MILES, WOULD STALL WHEN COMING TO A STOP, OR IDLING. CAR WOULD INTERMITTENTLY RESTART. CAR ENGINE SOUNDS AWFUL, LIKE PARTICLES GRINDING. ENGINE LIGHT WAS NOT ON. LOCAL MECHANIC SAID WHEN THEY WERE WORKING ON IT, THE ENGINE LIGHT CAME ON, AND THE DIAGNOSIS REPORTED MASS AIR FLOW SENSOR ISS…

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SON'S 2011 KIA SPORTAGE LX, WITH 155,000 MILES, WOULD STALL WHEN COMING TO A STOP, OR IDLING. CAR WOULD INTERMITTENTLY RESTART. CAR ENGINE SOUNDS AWFUL, LIKE PARTICLES GRINDING. ENGINE LIGHT WAS NOT ON. LOCAL MECHANIC SAID WHEN THEY WERE WORKING ON IT, THE ENGINE LIGHT CAME ON, AND THE DIAGNOSIS REPORTED MASS AIR FLOW SENSOR ISSUE. UPON FURTHER DIAGNOSIS, MECHANIC CONCLUDED NEW ENGINE NEEDED. WE ARE SENDING THE CAR TO THE KIA DEALERSHIP, FOR FURTHER EVALUATION. NHTSA CAMPAIGN NUMBER: 17V224000. WHY WASN'T OUR CAR'S VIN INCLUDED IN THIS RECALL, WHICH IS "BEARING WEAR MAY RESULT IN ENGINE SEIZURE?" IS THIS WHY OUR ENGINE NEEDS TO BE REPLACED???? WHO DO I CONTACT FOR HELP?

NHTSA ODI #11210487

139,000 miles · May 9, 2019
Engine

I HAVE AN OIL PAN LEAK THAT IS REFERRED TO IN THE INTERIM NOTICE SENT TO ME ( NHTSA RECALL # 19V101 )THAT THE DEALER DOESNT HAVE THE RECALL LISTED IN THERE SYSTEM YET & CANNOT FIX MY VEHICLE AT NO CHARGE.I NEED VEHICLE TO BE SERVICED BEFORE IT DOES MAJOR DAMAGE TO MY ENGINE HOW DO I PROCEED TO GET THIS DONE PER THE RECALL?

NHTSA ODI #11206554

Official recalls

6

23V652000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 25, 2023

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence & remedy

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

19V101000 · Engine

Feb 15, 2019

Kia Motors America (Kia) is recalling certain 2011-2012 Kia Sportage vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Kia has notified owners, and dealers will replace the oil pressure switch with an improved one, free of charge. In addition, dealers will inspect the oil pan for any oil leaks, replacing it if necessary, free of charge. The recall began July 3, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC174.

18V907000 · Engine; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Dec 19, 2018

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

Additional source detail variants (2)

Engine

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

17V224000 · Engine And Engine Cooling:engine

Mar 31, 2017

Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

Consequence & remedy

Consequence: Bearing wear may result in the engine seizing, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.

15V360000 · Exterior Lighting:brake Lights:switch

Jun 9, 2015

Kia Motors America (Kia) is recalling certain model year 2011 Sportage vehicles manufactured March 7, 2011, to June 8, 2011. In the affected vehicles, the brake light switch may intermittently fail.

Consequence & remedy

Consequence: Whenever the brake switch is not working, the brake lights will not illuminate, reducing the ability to warn other motorists of the driver's intentions of stopping, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will replace the brake light switch, free of charge. The recall began on July 7, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC121.

13V114000 · Exterior Lighting:brake Lights:switch

Apr 1, 2013

Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Consequence & remedy

Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Remedy: Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

AQ23002 · Hyundai And Kia Abs Module Fires

Opened Nov 17, 2023 · No close date supplied

Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

RQ17003 · Scope And Timeliness

Opened May 18, 2017 · Closed Dec 22, 2021

Status: closed (inferred from source dates) · Engine

NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.

Additional source detail variants (2)

Engine

NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.

Engine

NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.

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