NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
23 reportsClear category filterMileage unknown · Feb 24, 2017
Electronic Stability Control (esc)Power TrainVehicle Speed Control
BRAKE LIGHTS INOPERABLE, ESC INOPERABLE, CRUISE CONTROL INOPERABLE, TRANSMISSION STUCK IN PARK. UPON STARTING THE VEHICLE I NOTICED 2 WARNING LIGHTS REMAIN LIGHTED. I LOOKED IN THE MANUAL OF THE VEHICLE AND LEARNED THE WARNING LIGHTS FOR THE ESC. I CONTINUED TO ATTEMPT TO OPERATE THE VEHICLE BY SHIFTING THE TRANSMISSION INTERLO…
Read full complaint
BRAKE LIGHTS INOPERABLE, ESC INOPERABLE, CRUISE CONTROL INOPERABLE, TRANSMISSION STUCK IN PARK. UPON STARTING THE VEHICLE I NOTICED 2 WARNING LIGHTS REMAIN LIGHTED. I LOOKED IN THE MANUAL OF THE VEHICLE AND LEARNED THE WARNING LIGHTS FOR THE ESC. I CONTINUED TO ATTEMPT TO OPERATE THE VEHICLE BY SHIFTING THE TRANSMISSION INTERLOCKL LEVER INTO THE "REVERSE" POSITION. HOWEVER, I WAS UNABLE TO MOVE THE TRANSMISSION INTERLOCK LEVER. UPON RESEARCHING THAT ISSUE I LEARNED I COULD UTILIZE A MANUAL OVERRIDE TO SWITCH INTO GEAR. I DID THIS AND UPON DRIVING THE CAR HOME I REALIZED THE CRUISE CONTROL NO LONGER WORKED AND THAT THE BRAKE LIGHTS WERE NOT WORKING VIA OTHER DRIVERS.
NHTSA ODI #10956802
73,000 miles · May 6, 2016
Power TrainCrashInjury
I WAS PARK IN THE PARKING GARAGE OF MY WORK PLACE. THE TIME WAS BETWEEN 7:10AM TO7:15AM. I PUT THE CAR IN PARK. I STEPPED OUT OF THE CAR TO GET MY PURSE AND OTHER BAG ON THE GROUND. I LEFT CAR ON CAUSE I WAS LISTENING TO A SONG. I WAS LOOKING FOR AN APP ON MY PHONE TO SEE WHAT SONG WAS PLAYING. I THEN WALKED AROUND TO OTHER SIDE…
Read full complaint
I WAS PARK IN THE PARKING GARAGE OF MY WORK PLACE. THE TIME WAS BETWEEN 7:10AM TO7:15AM. I PUT THE CAR IN PARK. I STEPPED OUT OF THE CAR TO GET MY PURSE AND OTHER BAG ON THE GROUND. I LEFT CAR ON CAUSE I WAS LISTENING TO A SONG. I WAS LOOKING FOR AN APP ON MY PHONE TO SEE WHAT SONG WAS PLAYING. I THEN WALKED AROUND TO OTHER SIDE TO GET A BOOK THAT WAS IN PASSENGER SEAT. I WALKED BACK TO DRIVER SIDE STOOD THERE A MINUTE OR TWO STILL SEARCHING FOR APP ON PHONE ALL SUDDEN MY CAR STARTING TO ROLL BACK. I TRIED TO STOP THE CAR BY TRYING TO GET IN CAR TOO FAST DOOR HIT ME KNOCK ME DOWN MY LEGS GOT CAUGHT UNDER DOOR FLIP ME COMPLETELY AROUND. THEN CRASH TO WALL OF THE GARAGE. MY BACK GOT INJURED. MY CAR TAIL GATE GOT DAMAGE. I DO NOT KNOW WHAT COULD OF CAUSE THE CAR TO ROLL WHILE PARKED. THERE IS A LITTLE INCLINE IN THE GARAGE. CALLED KIA CONSUMER PROTECTION. THEY STATED NO RECALL RIGHT NOW PROBLEM. THE RECALL OF SOME SWITCH HAS BEEN FIXED BUT THEY WI. INVESTIGATE. PLEASE SEE IF ANY OTHER OWNER OF A SPORTAGE HAS HAD A SIMILAR PROBLEM. THANK YOU *TR
NHTSA ODI #10863692
58,000 miles · Jan 7, 2015
Fuel System, GasolinePower Train
STEP ON GAS, RPM GOES UP BUT NO ACCELERATION, AT TIMES CAN NOT GET OVER 35MPH. ON EVEN TERRAIN WITH CRUISE ENGAGED SPEED WILL DROP AND THEN REV BACK UP. THIS ONLY HAPPENS OCCASIONALLY. HAVE BEEN BACK TO THE DEALER X3 BUT WITH NO ENGINE CODES FIRED THEY CAN'T LOCATE THE PROBLEM. SAFETY CONCERNS OF NOT BEING ABLE TO MAINTAIN SP…
Read full complaint
STEP ON GAS, RPM GOES UP BUT NO ACCELERATION, AT TIMES CAN NOT GET OVER 35MPH. ON EVEN TERRAIN WITH CRUISE ENGAGED SPEED WILL DROP AND THEN REV BACK UP. THIS ONLY HAPPENS OCCASIONALLY. HAVE BEEN BACK TO THE DEALER X3 BUT WITH NO ENGINE CODES FIRED THEY CAN'T LOCATE THE PROBLEM. SAFETY CONCERNS OF NOT BEING ABLE TO MAINTAIN SPEEDS ON INTERSTATES AND COUNTY ROADS. SEVERAL CONSUMER FORUMS STATE COMMON CONCERNS RELATING TO POSSIBLE TURBO, TRANSMISSION AND/OR GAS LINE ISSUES. KIA NOT RESPONSIVE TO CONSUMER CONCERNS. *TR
NHTSA ODI #10670621
25,182 miles · Nov 23, 2014
EnginePower TrainService BrakesCrash
WE OWN THE CAR, 2011 KIA SPORTAGE SX T-GDI, FOR LESS THAN 3 MONTHS AND I HAD TO TAKE IT TO THE DEALERSHIP PRETTY MUCH EVERY OTHER WEEK WITH SOME ISSUES. LAST PROBLEM WE HAD WAS AN ACCELERATOR/SPEED CONTROL WHEN THE CAR WASN'T SHIFTING OR ACCELERATING OVER 25-30 MPH EVEN THE RPM WERE UP TO 6-7X1000, AND I WAS ABLE TO FLOOR THE PE…
Read full complaint
WE OWN THE CAR, 2011 KIA SPORTAGE SX T-GDI, FOR LESS THAN 3 MONTHS AND I HAD TO TAKE IT TO THE DEALERSHIP PRETTY MUCH EVERY OTHER WEEK WITH SOME ISSUES. LAST PROBLEM WE HAD WAS AN ACCELERATOR/SPEED CONTROL WHEN THE CAR WASN'T SHIFTING OR ACCELERATING OVER 25-30 MPH EVEN THE RPM WERE UP TO 6-7X1000, AND I WAS ABLE TO FLOOR THE PEDAL AND KEEP IT THERE, WAS NO SPEED RESPONSE. THE ONLY FIX WAS PULL OVER AND SHUT OFF THE ENGINE, BUT EVEN AFTER THAT IT COULD TAKE SEVERAL TIMES TO DO THE SAME PROCEDURE.I FINALLY GOT AN APPOINTMENT TO THE DEALERSHIP ON TUESDAY MORNING 11NOV14, PICK IT UP THURSDAY AFTERNOON 13NOV14, THEY SAID I HAD A BAD BATTERY THAT MIGHT CAUSE THE PROBLEM. SO I END UP PAYING FOR A NEW BATTERY AND REPLACING IT, AND AT THE SAME TIME THE DEALERS REPLACED A BRAKE LAMP SWITCH, AND I WAS TOLD EVERYTHING WORKS GREAT. NEXT MORNING ON FRIDAY, SAME ISSUE WITH THE SPEED CONTROL, VEHICLE IS DRIVING UNUSUAL AND ON TOP OF THAT THE CHECK ENGINE LIGHT CAME ON. CALLED THE DEALERS IMMEDIATELY THEY SAID IF THE LIGHT IS NOT FLASHING ITS SAFE TO DRIVE AND THERE ARE NO APPOINTMENTS AVAILABLE UNTIL MONDAY 17NOV14. SUNDAY DRIVING AROUND THE CAR HAD THE SAME PROBLEMS ALL DAY LONG AND THAT EVENING COMING HOME AFTER FILLED UP THE TANK, AT ABOUT 25MPH SPEED CONTROL WAS GIVING ME A HARD TIME AND SHIFTING AT A VERY DELAYED TIMES OR NOT SHIFTING AT ALL, APPROACHING AN INTERSECTION TRIED TO STOP AND THE BRAKE SEIZED FIRST COUPLE TIMES, ACCELERATING INSTEAD OF STOPPING, AND WHEN ALREADY ENTERING THE INTERSECTION BEING SLIPPERY I WAS ABLE TO DO A SLIGHTLY LEFT SLIDING ON THE WET ROAD AFTER BRAKES FINALLY ENGAGED BUT WAS TO LATE TO AVOID THE COLLISION WITH ANOTHER CAR WHICH HAD THE RIGHT OF WAY. SAME PROBLEM, CHECK ENGINE LIGHT ON, CAR NOT WORKING PROPERLY, THE DEALER'S SERVICE SAID ITS GOOD TO GO! SAFE AND DRIVE-ABLE. *TR
NHTSA ODI #10660303
58,818 miles · Jun 23, 2014
Power Train
SHIFTING FROM 1ST TO 2ND CLUTCH PEDAL LOST TENSION AND WENT TO FLOOR. LUCKILY WE WERE AT LOW MPH AND WERE ABLE TO PULL OVER TO CALL FOR ASSISTANCE. SUCCESSFULLY WAS ABLE TO PLACE IN NEUTRAL. CAR STILL RUNNING. THIS COULD HAVE BEEN DISASTROUS IF WE WERE IN ANOTHER GEAR AT HIGHER RPM. KIA SHOULD ADDRESS THE CLUTCH CABLE ISSUE. …
Read full complaint
SHIFTING FROM 1ST TO 2ND CLUTCH PEDAL LOST TENSION AND WENT TO FLOOR. LUCKILY WE WERE AT LOW MPH AND WERE ABLE TO PULL OVER TO CALL FOR ASSISTANCE. SUCCESSFULLY WAS ABLE TO PLACE IN NEUTRAL. CAR STILL RUNNING. THIS COULD HAVE BEEN DISASTROUS IF WE WERE IN ANOTHER GEAR AT HIGHER RPM. KIA SHOULD ADDRESS THE CLUTCH CABLE ISSUE. *TR
NHTSA ODI #10605407
83,000 miles · Jun 5, 2014
Electrical SystemElectronic Stability Control (esc)Power Train
AFFECT THE OPERATION OF THE BRAKE-TRANSMISSION SHIFT INTERLOCK FEATURE PREVENTING THE SHIFTER FROM BEING MOVED OUT OF THE PARK POSITION AND CAUSING THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE. FAILURE TO ILLUMINATE THE STOP LAMPS DURING BRAKING OR INABILITY TO DISENGAGE THE CRUISE CONTROL COULD INCREAS…
Read full complaint
AFFECT THE OPERATION OF THE BRAKE-TRANSMISSION SHIFT INTERLOCK FEATURE PREVENTING THE SHIFTER FROM BEING MOVED OUT OF THE PARK POSITION AND CAUSING THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE. FAILURE TO ILLUMINATE THE STOP LAMPS DURING BRAKING OR INABILITY TO DISENGAGE THE CRUISE CONTROL COULD INCREASE THE RISK OF A CRASH. KIA WILL SEND AN INTERIM NOTIFICATION TO OWNERS IN MAY 2013. *TR ***SPOKE TO OWNER AND THEY SAID THERE WAS NO CRASH
NHTSA ODI #10596320
23,000 miles · Jan 10, 2014
Power Train
MY SPORTAGE 2011 WAS STUCK IN 4TH GEAR AND DID NOT SHIFT BACK TO FIRST, SO I DROVE STRAIGHT TO THE DEALERSHIP IN 4TH AND NOW I DONT HAVE A SUBSTITUTE CAR SINCE A WHOLE WEEK I KNOW I GONNA TAKE FOR LONG. MY CAR WAS 23K MILES AT THE TIME. *TR
NHTSA ODI #10559293
2,500 miles · Jul 23, 2013
Electrical SystemEngineFuel System, Gasoline
WHEN I PLACED THE VEHICLE IN REVERSE, IT FELT LIKE THE CAR LUNGED STOPPED AND LUNGED AGAIN. THE CAR DID NOT MOVE, BECAUSE THE BRAKES WERE STILL ENGAGED. THE REVIEW CAMERA DID NOT TURN ON. I BACKED OUT AND PULLED BACK INTO MY SPOT, PUT THE CAR IN PARK, PUT IT INTO REVERSE AGAIN, AND THE LUNGING OCCURRED AGAIN. I CHECKED THE REVER…
Read full complaint
WHEN I PLACED THE VEHICLE IN REVERSE, IT FELT LIKE THE CAR LUNGED STOPPED AND LUNGED AGAIN. THE CAR DID NOT MOVE, BECAUSE THE BRAKES WERE STILL ENGAGED. THE REVIEW CAMERA DID NOT TURN ON. I BACKED OUT AND PULLED BACK INTO MY SPOT, PUT THE CAR IN PARK, PUT IT INTO REVERSE AGAIN, AND THE LUNGING OCCURRED AGAIN. I CHECKED THE REVERSE LIGHTS, AND THEY WERE NOT ON. I PROCEEDED TO DRIVE TO MY DESTINATION. WHILE DRIVING AT 40 MPH, I ATTEMPTED TO ACCELERATE, THE CAR REVVED TO A HIGH RPM, AND THEN ENGAGED THE TRANSMISSION CAUSING THE TIRES TO CHIRP. I ATTEMPTED SEVERAL TIMES TO ACCELERATE TO PROPER SPEEDS, AND THE HIGH REV PRIOR TO ENGAGING THE TRANSMISSION OCCURRED EVERY TIME. I NOTICED THE GEAR INDICATOR ON THE ODOMETER DISPLAY WAS MISSING. WHEN I GOT TO MY DESTINATION, I TURNED OFF THE VEHICLE. THEN I TURNED IT BACK ON, AND THE VEHICLE WAS OPERATING NORMALLY.CAMERA, REVERSE LIGHTS, AND GEAR INDICATOR WAS WORKING. I STARTED DRIVING AND ATTEMPTED A PASSING ACCELERATION, WITH NO ISSUES. I DID NOT TAKE IT TO THE DEALER, BECAUSE THE VEHICLE IS NOT HAVING THE PROBLEM AT THIS TIME. *TR
NHTSA ODI #10526419
13,500 miles · Jun 29, 2012
Power Train
TL* THE CONTACT OWNS A 2011 KIA SPOTRAGE.THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE VEHICLE TOOK APPROXIMATELY 10 SECONDS TO RESPOND. THE CONTACT STATED THAT THE FAILURE RECURRED LATER THAT DAY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS AWAITING REPAIRS. THE DEALER ADVISED THAT THE PCM …
Read full complaint
TL* THE CONTACT OWNS A 2011 KIA SPOTRAGE.THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE VEHICLE TOOK APPROXIMATELY 10 SECONDS TO RESPOND. THE CONTACT STATED THAT THE FAILURE RECURRED LATER THAT DAY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS AWAITING REPAIRS. THE DEALER ADVISED THAT THE PCM NEEDED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 13,500.
NHTSA ODI #10463565
Mileage unknown · Mar 24, 2012
Electrical SystemPower Train
WE HAVE HAD OUR CAR IN TO BE SERVICED FIVE TIMES AND THE PROBLEMS ARE STILL NOT FIXED. THE FIRST PROBLEM WAS THAT IT WAS RANDOMLY HESITATING AND THERE WERE A FEW TIMES WE ALMOST WERE IN AN ACCIDENT BECAUSE THE CAR WOULD NOT ACCELERATE. ON ONE OCCASION THE CAR WOULD NOT GO PAST 40MPH WITH THE GAS PEDAL FLOORED, WE TOOK IT IN AND …
Read full complaint
WE HAVE HAD OUR CAR IN TO BE SERVICED FIVE TIMES AND THE PROBLEMS ARE STILL NOT FIXED. THE FIRST PROBLEM WAS THAT IT WAS RANDOMLY HESITATING AND THERE WERE A FEW TIMES WE ALMOST WERE IN AN ACCIDENT BECAUSE THE CAR WOULD NOT ACCELERATE. ON ONE OCCASION THE CAR WOULD NOT GO PAST 40MPH WITH THE GAS PEDAL FLOORED, WE TOOK IT IN AND WERE EVENTUALLY TOLD THAT THE PROBLEM WAS FIXED, AFTER MY HUSBAND PROVIDED A FEW SERVICE BULLETINS TO THE ALOHA KIA SERVICE DEPT. (ON OUR SECOND TRIP IN) EACH TIME WE HAVE HAD OUR CAR "FIXED" THE PROBLEMS HAVE RETURNED WITH MORE PROBLEMS SOMETIMES IMMEDIATELY AFTER, SOMETIMES IN A DAY OR TWO. WE HAVE YET TO BE TOLD WHAT IS WRONG. THE FOLLOWING ARE PROBLEMS WE ARE EXPERIENCING: RANDOMLY NOT ACCELERATING, THE VEHICLE LOCKING UP IN PARK, LOSS OF POWER, A ROLLING FEELING WHILE DRIVING, WHINING NOISE, GRATING FEELING IN STEERING AND GAS PEDAL, SHIFTING IS REALLY LOUD AND TAKES LONGER THAN IT SHOULD, BRAKES ARE NOT RELIABLE SOMETIMES THERE IS LITTLE RESISTANCE IN THE PEDAL, WE ARE GETTING 200 MILES TO THE TANK, YOU CAN FEEL A PATTERN OF BUMPS WHILE DRIVING IT IS LIKE SMOOTH BUMP SMOOTH BUMP BUMP SMOOTH BUMP ETC... ( I DO NOT KNOW HOW ELSE TO DESCRIBE IT AND WE HAVE NOT BEEN TOLD WHAT IS WRONG) ON THE LAST OCCASION MY CAR WAS SERVICED I WAS TOLD EVERYTHING WAS FIXED AND ALL OF THE PROBLEMS TIED INTO THE BRAKE SYSTEM, THE COMPUTER HAD TO "RE-LEARN" WHAT IT SHOULD KNOW. I DROVE FOR THREE MILES BEFORE EXPERIENCING THE PROBLEMS AGAIN, AND THEY ARE GETTING WORSE. I FEEL THE SERVICE DEPT. DOES NOT WANT TO ADDRESS THE REAL PROBLEM, THERE IS A TERRIBLE DEFECT WITH A MAJOR COMPONENT(S) OF THIS CAR. I HAVE TAKEN VIDEO OF MY INSTRUMENT PANEL WHILE DRIVING TO REFLECT THE IRREGULAR SHIFTING. *TR
NHTSA ODI #10452841
Official recalls
6Sep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Feb 15, 2019
Kia Motors America (Kia) is recalling certain 2011-2012 Kia Sportage vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.
Consequence & remedy
Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy: Kia has notified owners, and dealers will replace the oil pressure switch with an improved one, free of charge. In addition, dealers will inspect the oil pan for any oil leaks, replacing it if necessary, free of charge. The recall began July 3, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC174.
Dec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Additional source detail variants (2)
Engine
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Mar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Consequence & remedy
Consequence: Bearing wear may result in the engine seizing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Jun 9, 2015
Kia Motors America (Kia) is recalling certain model year 2011 Sportage vehicles manufactured March 7, 2011, to June 8, 2011. In the affected vehicles, the brake light switch may intermittently fail.
Consequence & remedy
Consequence: Whenever the brake switch is not working, the brake lights will not illuminate, reducing the ability to warn other motorists of the driver's intentions of stopping, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will replace the brake light switch, free of charge. The recall began on July 7, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC121.
Apr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Consequence & remedy
Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Remedy: Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA21003 · Engine Fires
Opened Dec 22, 2021 · Closed Feb 5, 2024
Status: closed (inferred from source dates) · Engine
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ17003 · Scope And Timeliness
Opened May 18, 2017 · Closed Dec 22, 2021
Status: closed (inferred from source dates) · Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.
Additional source detail variants (2)
Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.
Engine
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.