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2011 Kia Sportage

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Kia Sportage do not stand out strongly from the model-year median of 122.

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When problems were reported

Mileage at the reported incident

122 reports with mileage · 59 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports8 fire reports8 injury reports

Electrical System complaints

38 reports
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12,500 miles · Jul 23, 2013
Electrical SystemFire

THE CAR WAS NOT RUNNING AND SMOKE STARTED TO COME OUT FROM UNDER THE DASH ON THE DRIVERS SIDE. I POPPED THE HOOD AND THERE WAS NO SMOKE PRESENT UNDERNEATH. THE CAR THEN STARTED ITSELF WITH NO KEY IN THE IGNITION. THE BACK REAR LIGHTS CAME ON AND THE REAR WINDOW WIPER STARTED GOING. AFTER ABOUT FIVE MINUTES THE CAR SHUT ITSELF OF…

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THE CAR WAS NOT RUNNING AND SMOKE STARTED TO COME OUT FROM UNDER THE DASH ON THE DRIVERS SIDE. I POPPED THE HOOD AND THERE WAS NO SMOKE PRESENT UNDERNEATH. THE CAR THEN STARTED ITSELF WITH NO KEY IN THE IGNITION. THE BACK REAR LIGHTS CAME ON AND THE REAR WINDOW WIPER STARTED GOING. AFTER ABOUT FIVE MINUTES THE CAR SHUT ITSELF OFF. THE SMOKE WAS GETTING WORSE. THE RADIO WAS TURNED ON AND AGAIN THERE WAS NO KEY IN THE IGNITION. I HAD TO CALL THE FIRE DEPARTMENT AND THEY DISCONNECTED MY CAR BATTERY ALONG WITH SPRAYING WATER ON THE FUSE PANEL TO GET IT TO STOP SMOKING. AT THAT TIME I WAS TOLD THERE WAS A SHORT IN THE FUSE PANEL WHICH STARTED THE INCIDENT. I WAS TOLD BY THE TOW COMPANY THAT MY VEHICLE WAS THE FOURTH KIA SPORTAGE THAT THEY HAD TO TOW FOR THE EXACT SAME REASON, A SHORT IN THE FUSE PANEL. *TR

NHTSA ODI #10531503

2,500 miles · Jul 23, 2013
Electrical SystemEngineFuel System, Gasoline

WHEN I PLACED THE VEHICLE IN REVERSE, IT FELT LIKE THE CAR LUNGED STOPPED AND LUNGED AGAIN. THE CAR DID NOT MOVE, BECAUSE THE BRAKES WERE STILL ENGAGED. THE REVIEW CAMERA DID NOT TURN ON. I BACKED OUT AND PULLED BACK INTO MY SPOT, PUT THE CAR IN PARK, PUT IT INTO REVERSE AGAIN, AND THE LUNGING OCCURRED AGAIN. I CHECKED THE REVER…

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WHEN I PLACED THE VEHICLE IN REVERSE, IT FELT LIKE THE CAR LUNGED STOPPED AND LUNGED AGAIN. THE CAR DID NOT MOVE, BECAUSE THE BRAKES WERE STILL ENGAGED. THE REVIEW CAMERA DID NOT TURN ON. I BACKED OUT AND PULLED BACK INTO MY SPOT, PUT THE CAR IN PARK, PUT IT INTO REVERSE AGAIN, AND THE LUNGING OCCURRED AGAIN. I CHECKED THE REVERSE LIGHTS, AND THEY WERE NOT ON. I PROCEEDED TO DRIVE TO MY DESTINATION. WHILE DRIVING AT 40 MPH, I ATTEMPTED TO ACCELERATE, THE CAR REVVED TO A HIGH RPM, AND THEN ENGAGED THE TRANSMISSION CAUSING THE TIRES TO CHIRP. I ATTEMPTED SEVERAL TIMES TO ACCELERATE TO PROPER SPEEDS, AND THE HIGH REV PRIOR TO ENGAGING THE TRANSMISSION OCCURRED EVERY TIME. I NOTICED THE GEAR INDICATOR ON THE ODOMETER DISPLAY WAS MISSING. WHEN I GOT TO MY DESTINATION, I TURNED OFF THE VEHICLE. THEN I TURNED IT BACK ON, AND THE VEHICLE WAS OPERATING NORMALLY.CAMERA, REVERSE LIGHTS, AND GEAR INDICATOR WAS WORKING. I STARTED DRIVING AND ATTEMPTED A PASSING ACCELERATION, WITH NO ISSUES. I DID NOT TAKE IT TO THE DEALER, BECAUSE THE VEHICLE IS NOT HAVING THE PROBLEM AT THIS TIME. *TR

NHTSA ODI #10526419

81,535 miles · Jun 18, 2013
Electrical SystemEngine

PUSH BUTTON START WOULD NOT ENGAGE - CAR WAS IN PARK- AFTER GETTING SHIFTER TO MOVE - CAR STARTED - TOOK IT TO DEALER REPLACED BRAKE LIGHT SWITCH - I SEE WHERE UK HAS RECALLED 25K VEHICLES FOR THIS SAME PROBLEM INCLUDING SPORTAGE NHTSA SHOULD ALSO ISSUE A RECALL ON THIS MODULE WHILE WAITING ANOTHER CONSUMER REPORTED SAME PROB…

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PUSH BUTTON START WOULD NOT ENGAGE - CAR WAS IN PARK- AFTER GETTING SHIFTER TO MOVE - CAR STARTED - TOOK IT TO DEALER REPLACED BRAKE LIGHT SWITCH - I SEE WHERE UK HAS RECALLED 25K VEHICLES FOR THIS SAME PROBLEM INCLUDING SPORTAGE NHTSA SHOULD ALSO ISSUE A RECALL ON THIS MODULE WHILE WAITING ANOTHER CONSUMER REPORTED SAME PROBLEM BUT HAD A RECALL ON THEIRS. *TR

NHTSA ODI #10520414

7,800 miles · Jun 16, 2012
Electrical SystemEngine

I BEGAN HAVING ISSUES WITH MY 2011 KIA SPORTAGE NOT STARTING. AT FIRST I THOUGHT I DIDN'T PUSH THE BRAKE AND PUSH CORRECTLY. BUT THIS BECAME MORE AND MORE FREQUENT AS TIME WENT ON. IN APRIL 2012, IT DIDN'T START 3 TIMES IN ONE DAY. I TOOK IT IN TO THE DEALER THE NEXT DAY AND THAT MORNING IT STARTED FOR THEM TO MOVE IT INTO T…

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I BEGAN HAVING ISSUES WITH MY 2011 KIA SPORTAGE NOT STARTING. AT FIRST I THOUGHT I DIDN'T PUSH THE BRAKE AND PUSH CORRECTLY. BUT THIS BECAME MORE AND MORE FREQUENT AS TIME WENT ON. IN APRIL 2012, IT DIDN'T START 3 TIMES IN ONE DAY. I TOOK IT IN TO THE DEALER THE NEXT DAY AND THAT MORNING IT STARTED FOR THEM TO MOVE IT INTO THEIR GARAGE AND IT DIDN'T START AGAIN FOR THREE WEEKS. THE DEALERSHIP NOR TECH SUPPORT HAD ANY IDEA OF WHAT THE PROBLEM WAS, SO THEIR NEXT STEP WAS TO BEGIN REPLACING PARTS, FIRST THE FUSE BOX UNDER THE DASH, THEM SEVERAL DIFFERENT COMPUTER PARTS. THEY ENDED REPLACING 5 DIFFERENT PARTS IN THE CAR BEFORE THEY GOT IT STARTED. WHEN I ASKED WHAT CAUSED THE PROBLEM, THEY SAID THEY DIDN'T KNOW AND WOULD BE TURNING ALL THE "REPLACED" PARTS OVER TO THE TECHNICAL SUPPORT DEPT TO INVESTIGATE THE PARTS. I ASKED IF THEY WOULD LET ME KNOW WHAT THE PROBLEM WAS WHEN THE TECH FOLKS COMPLETED THEIR INVESTIGATION. THE SERVICE MGR TOLD ME THAT THEY WOULD NOT EVER BE NOTIFIED BY KIA TECH ABOUT WHAT CAUSED THE PROBLEM. I ASKED WHY, THEY SAID THAT KIA JUST NEVER TELLS THEM. SO IF THE PROBLEM HAPPENS AGAIN, THEY HAVE NO WAY OF IDENTIFYING THE ISSUE FOR ME OR ANY OTHER CUSTOMER. I HAVE NO FAITH IN KIA MOTORS NOR THEIR DEALERSHIPS. *JB

NHTSA ODI #10461945

Mileage unknown · Mar 24, 2012
Electrical SystemPower Train

WE HAVE HAD OUR CAR IN TO BE SERVICED FIVE TIMES AND THE PROBLEMS ARE STILL NOT FIXED. THE FIRST PROBLEM WAS THAT IT WAS RANDOMLY HESITATING AND THERE WERE A FEW TIMES WE ALMOST WERE IN AN ACCIDENT BECAUSE THE CAR WOULD NOT ACCELERATE. ON ONE OCCASION THE CAR WOULD NOT GO PAST 40MPH WITH THE GAS PEDAL FLOORED, WE TOOK IT IN AND …

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WE HAVE HAD OUR CAR IN TO BE SERVICED FIVE TIMES AND THE PROBLEMS ARE STILL NOT FIXED. THE FIRST PROBLEM WAS THAT IT WAS RANDOMLY HESITATING AND THERE WERE A FEW TIMES WE ALMOST WERE IN AN ACCIDENT BECAUSE THE CAR WOULD NOT ACCELERATE. ON ONE OCCASION THE CAR WOULD NOT GO PAST 40MPH WITH THE GAS PEDAL FLOORED, WE TOOK IT IN AND WERE EVENTUALLY TOLD THAT THE PROBLEM WAS FIXED, AFTER MY HUSBAND PROVIDED A FEW SERVICE BULLETINS TO THE ALOHA KIA SERVICE DEPT. (ON OUR SECOND TRIP IN) EACH TIME WE HAVE HAD OUR CAR "FIXED" THE PROBLEMS HAVE RETURNED WITH MORE PROBLEMS SOMETIMES IMMEDIATELY AFTER, SOMETIMES IN A DAY OR TWO. WE HAVE YET TO BE TOLD WHAT IS WRONG. THE FOLLOWING ARE PROBLEMS WE ARE EXPERIENCING: RANDOMLY NOT ACCELERATING, THE VEHICLE LOCKING UP IN PARK, LOSS OF POWER, A ROLLING FEELING WHILE DRIVING, WHINING NOISE, GRATING FEELING IN STEERING AND GAS PEDAL, SHIFTING IS REALLY LOUD AND TAKES LONGER THAN IT SHOULD, BRAKES ARE NOT RELIABLE SOMETIMES THERE IS LITTLE RESISTANCE IN THE PEDAL, WE ARE GETTING 200 MILES TO THE TANK, YOU CAN FEEL A PATTERN OF BUMPS WHILE DRIVING IT IS LIKE SMOOTH BUMP SMOOTH BUMP BUMP SMOOTH BUMP ETC... ( I DO NOT KNOW HOW ELSE TO DESCRIBE IT AND WE HAVE NOT BEEN TOLD WHAT IS WRONG) ON THE LAST OCCASION MY CAR WAS SERVICED I WAS TOLD EVERYTHING WAS FIXED AND ALL OF THE PROBLEMS TIED INTO THE BRAKE SYSTEM, THE COMPUTER HAD TO "RE-LEARN" WHAT IT SHOULD KNOW. I DROVE FOR THREE MILES BEFORE EXPERIENCING THE PROBLEMS AGAIN, AND THEY ARE GETTING WORSE. I FEEL THE SERVICE DEPT. DOES NOT WANT TO ADDRESS THE REAL PROBLEM, THERE IS A TERRIBLE DEFECT WITH A MAJOR COMPONENT(S) OF THIS CAR. I HAVE TAKEN VIDEO OF MY INSTRUMENT PANEL WHILE DRIVING TO REFLECT THE IRREGULAR SHIFTING. *TR

NHTSA ODI #10452841

Mileage unknown · Feb 11, 2012
Electrical System

I WAS ALMOST INVOLVED IN AN ACCIDENT, BECAUSE THE HORN OF THIS VEHICLE IS VERY LOW AND THERE SHOULD BE A RECALL> I WAS READING ONLINE AND THERE ARE MANY OTHER SIMILAR CASES, WHERE PEOPLE JUST CAN'T HEAR THE HORN. BY THE CALIFORNIA LAW, THE HORN HAS TO BE HEARD BY A MINIMUM DISTANCE, I HAVE NOT TESTED, BUT I DON'T THINK THE HORN …

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I WAS ALMOST INVOLVED IN AN ACCIDENT, BECAUSE THE HORN OF THIS VEHICLE IS VERY LOW AND THERE SHOULD BE A RECALL> I WAS READING ONLINE AND THERE ARE MANY OTHER SIMILAR CASES, WHERE PEOPLE JUST CAN'T HEAR THE HORN. BY THE CALIFORNIA LAW, THE HORN HAS TO BE HEARD BY A MINIMUM DISTANCE, I HAVE NOT TESTED, BUT I DON'T THINK THE HORN IN THIS CAR MEETS SPECIFICATIONS. VERY DANGEROUS. I SPOKE TO THE DEALER AND THEY SAY THE HORN 'VOLUME' IS NORMAL. *TR

NHTSA ODI #10447534

17,832 miles · Dec 29, 2011
Electrical SystemEngine And Engine Cooling

CHECK ENGINE IS ON LIGHT. NO POWER WHEN YOU APPLY THE GAS PEDAL. THIS IS THE 3RD TIME THE CAR IS AT THE DEALERSHIP FOR THE SAME PROBLEM. PREVIOUSLY DEALERSHIP SCANNED FOR CODES. CODES THAT WHERE PRESENT INDICATED TURBO BOOT CONTROL/POSITION SENSOR AND ADJUSTED EWGA ROD.B. *KB

NHTSA ODI #10441703

6,322 miles · Aug 1, 2011
Electrical SystemEngine And Engine CoolingExterior Lighting

ENGINE LIGHT IS ON AND NO POWER WHEN YOU APPLY GAS PEDAL. DEALER PULLED CODES FOR OB2 AND FOUND P2562 TURBO BOOT CONTROL/POSITION SENSOR. REST BOTH ADPAT VALUES. AFTER RESTING AND REBOOTING ECM DRIVERS WINDOWS WOULD NOT GO UP. ASKED DEALER IF CAR WAS SAFE TO DRIVER. DEALER STATED YES AND SAID THE ONLY PROBLEM WAS THE WINDOW…

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ENGINE LIGHT IS ON AND NO POWER WHEN YOU APPLY GAS PEDAL. DEALER PULLED CODES FOR OB2 AND FOUND P2562 TURBO BOOT CONTROL/POSITION SENSOR. REST BOTH ADPAT VALUES. AFTER RESTING AND REBOOTING ECM DRIVERS WINDOWS WOULD NOT GO UP. ASKED DEALER IF CAR WAS SAFE TO DRIVER. DEALER STATED YES AND SAID THE ONLY PROBLEM WAS THE WINDOW. AFTER PULLING OUT ON TO A MAJOR BUSY 6 LANE HIGHWAY I DISCOVER I HAD NO TURNS SIGNALS. PULLED CAR OFF THE ROAD AND CHECKED TO IS WHAT OTHER LIGHTS WHERE NOT WORKING. I DISCOVERED I HAD NO DAY TIME RUNNING LIGHTS, HEADLIGHTS, FOG LIGHTS AND POWER DOOR LOCKS DID NOT WORK. DEALER STATES BAD BCM AND REPLACED IT.

NHTSA ODI #10417326

Official recalls

6

23V652000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 25, 2023

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence & remedy

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

19V101000 · Engine

Feb 15, 2019

Kia Motors America (Kia) is recalling certain 2011-2012 Kia Sportage vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Kia has notified owners, and dealers will replace the oil pressure switch with an improved one, free of charge. In addition, dealers will inspect the oil pan for any oil leaks, replacing it if necessary, free of charge. The recall began July 3, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC174.

18V907000 · Engine; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Dec 19, 2018

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

Additional source detail variants (2)

Engine

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

17V224000 · Engine And Engine Cooling:engine

Mar 31, 2017

Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

Consequence & remedy

Consequence: Bearing wear may result in the engine seizing, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.

15V360000 · Exterior Lighting:brake Lights:switch

Jun 9, 2015

Kia Motors America (Kia) is recalling certain model year 2011 Sportage vehicles manufactured March 7, 2011, to June 8, 2011. In the affected vehicles, the brake light switch may intermittently fail.

Consequence & remedy

Consequence: Whenever the brake switch is not working, the brake lights will not illuminate, reducing the ability to warn other motorists of the driver's intentions of stopping, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will replace the brake light switch, free of charge. The recall began on July 7, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC121.

13V114000 · Exterior Lighting:brake Lights:switch

Apr 1, 2013

Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Consequence & remedy

Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Remedy: Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

AQ23002 · Hyundai And Kia Abs Module Fires

Opened Nov 17, 2023 · No close date supplied

Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

RQ17003 · Scope And Timeliness

Opened May 18, 2017 · Closed Dec 22, 2021

Status: closed (inferred from source dates) · Engine

NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.

Additional source detail variants (2)

Engine

NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.

Engine

NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.

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