CD PLAYER REPLACED ON 05/19/99 BECAUSE A CD WAS STUCK IN IT DUE TO AN ELECTRICAL SHORTAGE (PER KIA SERVICE CENTER), CD PLAYER WILL NOT ACCEPT CDS AND WILL EJECT THEM IMMEDIATELY SINCE 08/15/1999, NOT REPLACED DUE TO THE UNITS BEING ON "BACK ORDER" SINCE JULY OF 1999, SERVICE CENTER INVESTIGATED A POSSIBLE FLUID LEAK AND FOUND NO…
Read full complaint
CD PLAYER REPLACED ON 05/19/99 BECAUSE A CD WAS STUCK IN IT DUE TO AN ELECTRICAL SHORTAGE (PER KIA SERVICE CENTER), CD PLAYER WILL NOT ACCEPT CDS AND WILL EJECT THEM IMMEDIATELY SINCE 08/15/1999, NOT REPLACED DUE TO THE UNITS BEING ON "BACK ORDER" SINCE JULY OF 1999, SERVICE CENTER INVESTIGATED A POSSIBLE FLUID LEAK AND FOUND NO LEAK ON 11/11/99, SERVICE CENTER INVESTIGATED A HORRIBLE EXHAUST/CABRON MONOXIDE SMELL COMING INTO CABIN OF VEHICLE, FOUND NO PROBLEMS BUT THEY REPLACED THE CATALYST CONVERTER ANYWAY. ON 11/11/99 LESS THAN 10 MINUTES AFTER PICKING UP THE VEHICLE, THE HORRIBLE SMELL CAME BACK AGAIN 10 TIMES WORSE THAN ORIGINALLY, HAD TO WAIT AN ENTIRE WEEK TO RETURN THE VEHICLE FOR SERVICE BECAUSE THEY WERE "BOOKED UP." ON 11/17/99 RETURNED VEHICLE TO SERVICE DEPARTMENT BEC OF CONTINOUS EXHAUST/CARBON MONOXIDE SMELL IN CABIN CAUSING TERRIBLE HEADACHES. THEY CLAIM TO HAVE REPLACED SOME KIND OF A CANISTER BUT HAD NO REAL DOCUMENTATION PROVING SO. SAID THEY COULD NOT FIND A CAUSE FOR THE ODORS/FUMES AND GAVE ME A RENTAL CAR. AFTER NO RESPONCE FROM DEALERSHIP IN 48 HOURS AS TO A STAUS UPDATE, WAS TOLD THAT A "KIA MOTORS FIELD REPRESENTATIVE" WOULD BE COMING TO THE DEALERSHIP ON 11/22/99 TO LOOK AT THE VEHICLE. ON 11/22/99 WAS TOLD THE REP WOULD BE THERE ON 11/23/99. ON 11/23/99 WAS TOLD HE WOULD BE THERE ON 11/24/99. ON 11/24/99 WAS TOLD BY DEALERSHIP OWNER TO COME PICK UP MY VEHICLE IN IT'S CURRENT UN-REPAIRED CONDITION BECAUSE THE FIELD REP. WOULD NOT BE OUT FOR ANOTHER 2-4 WEEKS AND THE DEALERSHIP COULD NOT AFFORD TO PROVIDE ME WITH THE RENTAL CAR FOR THAT LENGTH OF TIME. MEANWHILE, THE CD PLAYER STILL HAS NOT BEEN REPLACED OR REPAIRED AND/OR EVEN LOOKED AT BECAUSE 'THEY'RE ON BACK ORDER WITH OUR DISTRIBUTOR" AND HAVING TO DRIVE A VEHICLE THAT IS PUTTING EXHAUST/CARBON MONOXIDE ODORS/FUMES INTO THE CABIN OF THE VEHICLE.
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE FRONT SAFETY BELT BUCKLES MAY EMIT A "CLICK" SOUND DURING THE BUCKLING PROCESS THAT IS SIMILAR TO THE SOUND EMITTED WHEN A BUCKLE IS BEING LATCHED, WHEN IT IS NOT.
Consequence & remedy
Consequence: THE LATCH CAN THEN PULL OUT OF THE BUCKLE WHEN TENSION IS APPLIED.
Remedy: DEALERS WILL REPLACE BOTH FRONT SEAT BELT BUCKLES. THE RECALL BEGAN AUGUST 16, 2004. OWNERS SHOULD CONTACT KIA AT 1-800-333-4542.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE WIRES CONNECTED TO THE C123 AND C124 CONNECTORS CAN BE PUT UNDER TENSION BY MOVEMENT OF THE ENGINE, THUS PULLING THE WIRES AND CONNECTORS, LOOSENING THEM AND RESULTING IN A LOSS OF CIRCUIT CONTINUITY.
Consequence & remedy
Consequence: THIS CONDITION CAN CAUSE ENGINE STALLING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL SPRING CLIPS TO LOCK THE CONNECTORS TOGETHER. IN ADDITION, THE DEALERS WILL BE INSTRUCTED TO SOLDER A SPLICE IN THE WIRE HARNESS.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES WITHOUT AN ANTI-LOCK BRAKING SYSTEM (ABS). THE STEERING INTERMEDIATE SHAFT COUPLING CAN CONTACT A HYDRAULIC BRAKE PIPE CAUSING FLUID LEAKAGE.
Consequence & remedy
Consequence: THIS CONDITION CAN CAUSE A LOSS OF REAR BRAKE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, INCREASE THE CLEARANCE BETWEEN THE BRAKE PIPE AND STEERING INTERMEDIATE SHAFT COUPLING.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.REVIEW OF THE WARRANTY DATA REVEALED ELEVATED TANK LEAKAGE EXPERIENCE IN VEHICLES PRODUCED FROM JUNE 1999 TO OCTOBER 2000.ANALYSIS OF COMPLAINTS AND WARRANTY CLAIMS IDENTIFIED MULTIPLE CAUSES AND ORIGINS OF FUEL TANK ASSEMBLY LEAKAGE.THE MAJORITY OF COMPLAINTS INVOLVE NON-SPECIFIC ALLEGATIONS OF FUEL LEAKAGE WHERE MORE THAN ONE FUEL SYSTEM COMPONENT WAS REPLACED.ODI'S ANALYSIS FOCUSED ON LEAKS OCCURRING ON THE UNDERSIDE OF THE TANK DUE TO CORROSIVE FAILURE CAUSED BY DISRUPTION OF THE PROTECTIVE PVC COATING.THE ANALYSISINDICATES THAT SUCH LEAKS ARE RARE AND DO NOT SHOW EVIDENCE OF AN INCREASING TREND. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Additional source detail variants (3)
Fuel System, Gasoline
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.REVIEW OF THE WARRANTY DATA REVEALED ELEVATED TANK LEAKAGE EXPERIENCE IN VEHICLES PRODUCED FROM JUNE 1999 TO OCTOBER 2000.ANALYSIS OF COMPLAINTS AND WARRANTY CLAIMS IDENTIFIED MULTIPLE CAUSES AND ORIGINS OF FUEL TANK ASSEMBLY LEAKAGE.THE MAJORITY OF COMPLAINTS INVOLVE NON-SPECIFIC ALLEGATIONS OF FUEL LEAKAGE WHERE MORE THAN ONE FUEL SYSTEM COMPONENT WAS REPLACED.ODI'S ANALYSIS FOCUSED ON LEAKS OCCURRING ON THE UNDERSIDE OF THE TANK DUE TO CORROSIVE FAILURE CAUSED BY DISRUPTION OF THE PROTECTIVE PVC COATING.THE ANALYSISINDICATES THAT SUCH LEAKS ARE RARE AND DO NOT SHOW EVIDENCE OF AN INCREASING TREND. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Gasoline:storage
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.REVIEW OF THE WARRANTY DATA REVEALED ELEVATED TANK LEAKAGE EXPERIENCE IN VEHICLES PRODUCED FROM JUNE 1999 TO OCTOBER 2000.ANALYSIS OF COMPLAINTS AND WARRANTY CLAIMS IDENTIFIED MULTIPLE CAUSES AND ORIGINS OF FUEL TANK ASSEMBLY LEAKAGE.THE MAJORITY OF COMPLAINTS INVOLVE NON-SPECIFIC ALLEGATIONS OF FUEL LEAKAGE WHERE MORE THAN ONE FUEL SYSTEM COMPONENT WAS REPLACED.ODI'S ANALYSIS FOCUSED ON LEAKS OCCURRING ON THE UNDERSIDE OF THE TANK DUE TO CORROSIVE FAILURE CAUSED BY DISRUPTION OF THE PROTECTIVE PVC COATING.THE ANALYSISINDICATES THAT SUCH LEAKS ARE RARE AND DO NOT SHOW EVIDENCE OF AN INCREASING TREND. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Gasoline:storage:tank Assembly
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.REVIEW OF THE WARRANTY DATA REVEALED ELEVATED TANK LEAKAGE EXPERIENCE IN VEHICLES PRODUCED FROM JUNE 1999 TO OCTOBER 2000.ANALYSIS OF COMPLAINTS AND WARRANTY CLAIMS IDENTIFIED MULTIPLE CAUSES AND ORIGINS OF FUEL TANK ASSEMBLY LEAKAGE.THE MAJORITY OF COMPLAINTS INVOLVE NON-SPECIFIC ALLEGATIONS OF FUEL LEAKAGE WHERE MORE THAN ONE FUEL SYSTEM COMPONENT WAS REPLACED.ODI'S ANALYSIS FOCUSED ON LEAKS OCCURRING ON THE UNDERSIDE OF THE TANK DUE TO CORROSIVE FAILURE CAUSED BY DISRUPTION OF THE PROTECTIVE PVC COATING.THE ANALYSISINDICATES THAT SUCH LEAKS ARE RARE AND DO NOT SHOW EVIDENCE OF AN INCREASING TREND. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
ON JANUARY 4, 2006, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED FUEL LEAKAGE FROM THE STEEL FUEL STORAGE TANK IN CERTAIN MODEL YEAR 1999-2000 KIA SPORTAGE VEHICLES.ODI SENT A LETTER TO THE MANUFACTURER ON JANUARY 25, 2006 REQUESTING INFORMATION ABOUT THESE AND OTHER KIA SPORTAGE VEHICLES.ODI IS AWARE OF 40 NON-DUPLICATIVE COMPLAINTS THAT ALLEGE FUEL STORAGE TANK LEAKAGE IN THE SUBJECT VEHICLES.ANALYSIS OF MANUFACTURER DATA INDICATES THAT ALLEGED FUEL LEAKAGE AT OR NEAR THE STORAGE TANK MAY BE ATTRIBUTED TO SEVERAL DIFFERENT FAILURE MODES INVOLVING THE FUEL CONTAINMENT AND DISTRIBUTION SYSTEM.KIA HAS IDENTIFIED CORROSION AS A PRIMARY CAUSAL FACTOR RELATED TO FUEL STORAGE TANK COMPLAINTS AND CONTINUED FUEL SYSTEM PART SALES.ACCORDING TO KIA, FUEL TANK CORROSION CLAIMS RELATED TO LEAKAGE CAN BE DIVIDED INTO TWO CATEGORIES: LOWER TANK CLAIMS ASSOCIATED WITH EXTERIOR CORROSION DUE TO DISRUPTION OF THE POLYVINYL CHLORIDE (PVC) PROTECTIVE COATING AND UPPER TANK CLAIMS ASSOCIATED WITH CORROSION AT THE FUEL SENDING UNIT MOUNTING PLATE AREA.THE MANUFACTURER'S INVESTIGATION INTO ALLEGED FUEL TANK CORROSION RESULTING IN LEAKAGE IS ONGOING.ACCORDINGLY, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-007) TO FURTHER STUDY THE FREQUENCY, SCOPE, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
EA04007 · Seat Belt Buckle False Latch/malfunction
Opened Feb 27, 2004 · Closed Jul 26, 2004
Status: closed (inferred from source dates) · Seat Belts:front:buckle Assembly
THE MANUFACTURER HAS INITIATED A SAFETY RELATED CAMPAIGN TO RECALL THE SUBJECT VEHICLES FOR CORRECTION OF THE SEAT BELT BUCKLE DEFECT.THE CORRECTIVE ACTION IS TO REPLACE THE SEAT BELTS/BUCKLES.THIS SAFETY RECALL PROGRAM HAS BEEN ASSIGNED NHTSA CAMPAIGN NO. 04V305.
RQ03007 · Seat Belt Buckle False Latch/malfunction
Opened Oct 14, 2003 · Closed Feb 27, 2004
Status: closed (inferred from source dates) · Seat Belts:front:buckle Assembly
INFORMATION RECEIVED AND ANALYZED DURING THIS RQ DISCLOSED THAT MY 1999 AND 2000 KIA SEPHIA AND SPORTAGE VEHICLES WERE EQUIPPED WITH MODIFIED VERSIONS OF THE SAME SAFETY BELT LATCH ASSEMBLY AS THOSE RECALLED IN CAMPAIGN NO. 02V-216.THESE LATCH ASSEMBLIES WERE IDENTIFIED AS TYPE A97. ODI ANALYSES INDICATE A CONTINUING TREND OF CONSUMER COMPLAINTS FOLLOWING A SERIES OF DESIGN MODIFICATIONS MADE BY KIA TO IMPROVE THE A97 LATCH ASSEMBLY.MY 2001 AND 2002 SUBJECT VEHICLES WERE EQUIPPED WITH DIFFERENT DESIGN LATCH ASSEMBLIES (TYPE DB-6 OR AUTOLIV) AND EXHIBIT A MUCH LOWER COMPLAINT COUNT.THIS RQ HAS BEEN UPGRADED TO AN EA IN ORDER TO FURTHER INVESTIGATE THIS MATTER FOR THE SUBJECT VEHICLES EQUIPPED WITH TYPE A97 LATCH ASSEMBLIES.
RQ02013 · Engine Stalling POST-RECALL
Opened Oct 18, 2002 · Closed Sep 2, 2003
Status: closed (inferred from source dates) · Electrical System:wiring; Electrical System:wiring:front Underhood; Engine And Engine Cooling
RQ02-013 WAS OPENED TO ASSESS THE SCOPE AND ADEQUACY OF RECALL 99V-325, WHICH INVOLVED MODIFICATIONS TO THE ENGINE FUEL INJECTION WIRE HARNESS (HARNESS).VEHICLES PRODUCED AFTER THE RECALL POPULATION HAVE SHOWN NO SIGNS OF A DEFECT TREND.THE MAJORITY OF RECALL REMEDY FAILURES IDENTIFIED WERE REPAIRED WITHIN ONE DAY OF THE INITIAL WORK.SUBSEQUENT FAILURE EXPERIENCE IS MINIMAL (249/55,548 VEHICLES REMEDIED).FIELD DATA SHOW NO INDICATION OF AN ONGOING CONCERN: OF 627 POST-RECALL STALLING-RELATED WIRE HARNESS WARRANTY REPAIRS, ONLY SEVEN OCCURRED IN 2003.CONSUMER COMPLAINTS AND FUEL INJECTION WIRE HARNESS SALESHAVE DECLINED SINCE 2001.ODI HAS RECEIVED A TOTAL OF TWELVE POTENTIALLY RELEVANT CONSUMER COMPLAINTS SINCE 2001.UNDER THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED.THE RECALL QUERY IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (3)
Electrical System:wiring:front Underhood
RQ02-013 WAS OPENED TO ASSESS THE SCOPE AND ADEQUACY OF RECALL 99V-325, WHICH INVOLVED MODIFICATIONS TO THE ENGINE FUEL INJECTION WIRE HARNESS (HARNESS).VEHICLES PRODUCED AFTER THE RECALL POPULATION HAVE SHOWN NO SIGNS OF A DEFECT TREND.THE MAJORITY OF RECALL REMEDY FAILURES IDENTIFIED WERE REPAIRED WITHIN ONE DAY OF THE INITIAL WORK.SUBSEQUENT FAILURE EXPERIENCE IS MINIMAL (249/55,548 VEHICLES REMEDIED).FIELD DATA SHOW NO INDICATION OF AN ONGOING CONCERN: OF 627 POST-RECALL STALLING-RELATED WIRE HARNESS WARRANTY REPAIRS, ONLY SEVEN OCCURRED IN 2003.CONSUMER COMPLAINTS AND FUEL INJECTION WIRE HARNESS SALESHAVE DECLINED SINCE 2001.ODI HAS RECEIVED A TOTAL OF TWELVE POTENTIALLY RELEVANT CONSUMER COMPLAINTS SINCE 2001.UNDER THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED.THE RECALL QUERY IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Electrical System:wiring
RQ02-013 WAS OPENED TO ASSESS THE SCOPE AND ADEQUACY OF RECALL 99V-325, WHICH INVOLVED MODIFICATIONS TO THE ENGINE FUEL INJECTION WIRE HARNESS (HARNESS).VEHICLES PRODUCED AFTER THE RECALL POPULATION HAVE SHOWN NO SIGNS OF A DEFECT TREND.THE MAJORITY OF RECALL REMEDY FAILURES IDENTIFIED WERE REPAIRED WITHIN ONE DAY OF THE INITIAL WORK.SUBSEQUENT FAILURE EXPERIENCE IS MINIMAL (249/55,548 VEHICLES REMEDIED).FIELD DATA SHOW NO INDICATION OF AN ONGOING CONCERN: OF 627 POST-RECALL STALLING-RELATED WIRE HARNESS WARRANTY REPAIRS, ONLY SEVEN OCCURRED IN 2003.CONSUMER COMPLAINTS AND FUEL INJECTION WIRE HARNESS SALESHAVE DECLINED SINCE 2001.ODI HAS RECEIVED A TOTAL OF TWELVE POTENTIALLY RELEVANT CONSUMER COMPLAINTS SINCE 2001.UNDER THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED.THE RECALL QUERY IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Engine And Engine Cooling
RQ02-013 WAS OPENED TO ASSESS THE SCOPE AND ADEQUACY OF RECALL 99V-325, WHICH INVOLVED MODIFICATIONS TO THE ENGINE FUEL INJECTION WIRE HARNESS (HARNESS).VEHICLES PRODUCED AFTER THE RECALL POPULATION HAVE SHOWN NO SIGNS OF A DEFECT TREND.THE MAJORITY OF RECALL REMEDY FAILURES IDENTIFIED WERE REPAIRED WITHIN ONE DAY OF THE INITIAL WORK.SUBSEQUENT FAILURE EXPERIENCE IS MINIMAL (249/55,548 VEHICLES REMEDIED).FIELD DATA SHOW NO INDICATION OF AN ONGOING CONCERN: OF 627 POST-RECALL STALLING-RELATED WIRE HARNESS WARRANTY REPAIRS, ONLY SEVEN OCCURRED IN 2003.CONSUMER COMPLAINTS AND FUEL INJECTION WIRE HARNESS SALESHAVE DECLINED SINCE 2001.ODI HAS RECEIVED A TOTAL OF TWELVE POTENTIALLY RELEVANT CONSUMER COMPLAINTS SINCE 2001.UNDER THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED.THE RECALL QUERY IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
PE02002 · Windshield Wiper
Opened Jan 9, 2002 · Closed Aug 7, 2002
Status: closed (inferred from source dates) · Visibility
No summary supplied.
EA00018 · Turn Sighal
Opened Jun 29, 2000 · Closed Jul 29, 2002
Status: closed (inferred from source dates) · Exterior Lighting
There is no summary currently available
PE00004 · Turn Signal, Traffic Safety Hazard
Opened Jan 13, 2000 · Closed Jun 29, 2000
Status: closed (inferred from source dates) · Exterior Lighting
ALLEGE THAT WHILE DRIVING, THE TRUN SIGNAL SWITCH FAILED.THIS FAILURE INCREASES THE RISK OF A VEHICLE CRASH DUE TO OPERATOR DISTRACTION AND DUE TO OTHER VEHICLES BEING UNINFORMED OF THE OPERATOR'S INTENTIONS.