NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
97 reportsMileage unknown · Aug 18, 2023
Unknown Or Other
In the afternoon, when the sun is at the perfect angle in the sky, it shines in the through the window, onto the glossy Center, Console gearshift panel and reflects sun right into my eyes. Several times I have had to close my eyes/look away abruptly. I find it extremely hazardous while I’m driving.. whenever the sun is at that a…
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In the afternoon, when the sun is at the perfect angle in the sky, it shines in the through the window, onto the glossy Center, Console gearshift panel and reflects sun right into my eyes. Several times I have had to close my eyes/look away abruptly. I find it extremely hazardous while I’m driving.. whenever the sun is at that angle, I have to find something to lay over the console so that it doesn’t reflect into my face or keep my hand where the sun is shining on it. All of the high gloss finishes should be matte.
NHTSA ODI #11539437
1,700 miles · Aug 8, 2023
Service Brakes
The contact owns a 2023 Kia Sportage Hybrid. The contact stated while driving 55 MPH, the check braking system message was displayed. The vehicle was taken to the dealer, but no failure was found. The contact was informed that the battery was not fully charged. The vehicle was not repaired. The manufacturer was contacted but pro…
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The contact owns a 2023 Kia Sportage Hybrid. The contact stated while driving 55 MPH, the check braking system message was displayed. The vehicle was taken to the dealer, but no failure was found. The contact was informed that the battery was not fully charged. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 1,700.
NHTSA ODI #11537262
Mileage unknown · Jul 31, 2023
Air BagsCrash
I was in a motor vehicle accident this morning and it was an impactful accident yet my air bags failed to go off which was a surprise to me and the police officers given the force of the accident. The police officers even commented on it several times since it’s a new car and recommended I address it. The other drivers air bags …
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I was in a motor vehicle accident this morning and it was an impactful accident yet my air bags failed to go off which was a surprise to me and the police officers given the force of the accident. The police officers even commented on it several times since it’s a new car and recommended I address it. The other drivers air bags went off and she got hit from the side whereas I collided with the car head on and they did not go off. My car was impacted to the point of not being to drive off in my car from the scene due to the damage and it had to be towed.
NHTSA ODI #11535549
Mileage unknown · Jul 24, 2023
Unknown Or OtherVisibility/wiper
I purchased this car in October of 2022 it is less than a year old, this weekend the windshield spontaneously cracked on the lower passengers side in a straight thin line and has gotten bigger everyday, now exceeding 12 inches. The windshield was not impacted or hit in any way, the cracking occurring with no explanation and now …
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I purchased this car in October of 2022 it is less than a year old, this weekend the windshield spontaneously cracked on the lower passengers side in a straight thin line and has gotten bigger everyday, now exceeding 12 inches. The windshield was not impacted or hit in any way, the cracking occurring with no explanation and now requires a full replacement.. I believe I am not the only one having this problem and it’s a recall waiting to happen. I called the dealership to alert them of the problem and was hung up on twice, I am in the process of getting the car inspected and a replaced replaced by a glass repair shop/ my insurance.
NHTSA ODI #11533978
Mileage unknown · Jun 26, 2023
Electrical SystemPower TrainSteering
As I was driving my 2023 KIA Sportage SX Prestige at 70+mph on highwy, suddenly "Hybrid System Failure" appeared on the dash along with evey other lights you can think of. I lost power and steering and only by the grace of God was able to safely get to the side of the road and stop. Car was at KIA dealership for 4 weeks and I wa…
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As I was driving my 2023 KIA Sportage SX Prestige at 70+mph on highwy, suddenly "Hybrid System Failure" appeared on the dash along with evey other lights you can think of. I lost power and steering and only by the grace of God was able to safely get to the side of the road and stop. Car was at KIA dealership for 4 weeks and I was told it only needed a software upgrade and nothing was wrong with the car!! This is very dangerous and could get someone in major car accident
NHTSA ODI #11528885
Mileage unknown · Jun 13, 2023
Forward Collision AvoidanceService Brakes
It has been 10 days and 1400 miles on this vehicle. suddenly i got the emergency brake light warning to get the brakes checked. emergency brakes is always ON.
NHTSA ODI #11526872
Mileage unknown · Jun 8, 2023
Seat Belts
This is a new car purchased in August 2022. A few months after I bought the car the rear, left passenger seat belt stopped working. I brought it into Kia. They stated that they could find nothing wrong with it. A month later I brought it back and they agreed with me that it was not working correctly. This was April 10, 2023. I…
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This is a new car purchased in August 2022. A few months after I bought the car the rear, left passenger seat belt stopped working. I brought it into Kia. They stated that they could find nothing wrong with it. A month later I brought it back and they agreed with me that it was not working correctly. This was April 10, 2023. I was told that a part would be ordered. It is now June 8th and Kia has not yet replaced the seat belt. I contacted Kia Customer Affairs and was given case number #15485151. I am still waiting.
NHTSA ODI #11526089
Mileage unknown · Apr 21, 2023
Engine
While I was driving on an 82-degree Fahrenheit day, my engine overheated. I got 2 different alerts for an overheating engine and sent it to the dealership. The vehicle has no damage and the overheated engine was very sudden and without notice.
NHTSA ODI #11518369
Mileage unknown · Apr 21, 2023
Unknown Or Other
The part of the sunroof that moves when opening, spontaneously exploded while on the highway. Nothing hit the car to cause the explosion. Glass rained down on me. The car has 5,000 miles on it and there were no other cars around me that could've caused debris to hit my car. There is a huge hole in the sunroof now and the whole g…
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The part of the sunroof that moves when opening, spontaneously exploded while on the highway. Nothing hit the car to cause the explosion. Glass rained down on me. The car has 5,000 miles on it and there were no other cars around me that could've caused debris to hit my car. There is a huge hole in the sunroof now and the whole glass is shattered.
NHTSA ODI #11518262
Mileage unknown · Apr 18, 2023
Electrical SystemEngineService Brakes
On March 1, 2023, approximately 5 days after purchasing the vehicle, when turning the vehicle on at approximately 8:00 pm, the screen stated that "A possible condition with your Hybrid Control Unit/Low DC-DC Converter has been detected. A full system check is recommended to be done soon. Please contact your local dealership to …
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On March 1, 2023, approximately 5 days after purchasing the vehicle, when turning the vehicle on at approximately 8:00 pm, the screen stated that "A possible condition with your Hybrid Control Unit/Low DC-DC Converter has been detected. A full system check is recommended to be done soon. Please contact your local dealership to schedule an appointment." An appointment was scheduled from the screen. The car was then driven on the freeway. Several minutes later, all systems on the vehicle died. The vehicle lost all engine power, power steering, power brakes, lights, even the doors which were locked could not be unlocked. The vehicle was rolling slowly forward and was moved into a gore point.
NHTSA ODI #11517672