2023 Kia Sportage Hybrid

There is no adaptive cruise control or front sensing collision avoidance. With the Lane Keeping Assist, the vehicle does not detect anything in front of it (cars, pedestrians, cyclists, etc.). If the road line veers, the vehicle will follow the line into the next lane, while not avoiding other vehicles in the lane. We have to manually steer the vehicle back into our lane. This has been occuring since we purchased the vehicle from [XXX] in Boise, ID. We have taken it in for 2 service checks, called Kia Consumer Affairs, explaining this situation, and they just tell us they didn't find any issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On several occasions the lane keeping assistance has attempted to steer my vehicle into energy absorbing barrier, both with me driving and with my sister driving. Vehicle speed approximately 40 mph, lane splitting, I was taking left lane. Forty feet from point of barrier, wheel jerks hard right, setting me up for dead center collision with point of barrier. If I had not immediately jerked the wheel left the results would have been catastrophic. I would have hit the barrier in a single second after the cars action. I took it to the Kia dealer service who claims he cannot disable "lane following". Additionally, that I have to disable it every time I start the car. Also, when going thru intersections the car will switch traffic lanes on it's own. I feel this is an incredibly unsafe system. For god's sake, the car just veers off on its own.