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2023 Kia Sportage Hybrid

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 8 of 97 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports0 fire reports2 injury reports

Forward Collision Avoidance complaints

9 reports
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Mileage unknown · May 22, 2025
Forward Collision AvoidanceLane Departure

There is no adaptive cruise control or front sensing collision avoidance. With the Lane Keeping Assist, the vehicle does not detect anything in front of it (cars, pedestrians, cyclists, etc.). If the road line veers, the vehicle will follow the line into the next lane, while not avoiding other vehicles in the lane. We have to ma…

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There is no adaptive cruise control or front sensing collision avoidance. With the Lane Keeping Assist, the vehicle does not detect anything in front of it (cars, pedestrians, cyclists, etc.). If the road line veers, the vehicle will follow the line into the next lane, while not avoiding other vehicles in the lane. We have to manually steer the vehicle back into our lane. This has been occuring since we purchased the vehicle from [XXX] in Boise, ID. We have taken it in for 2 service checks, called Kia Consumer Affairs, explaining this situation, and they just tell us they didn't find any issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11662618

Mileage unknown · Jul 23, 2024
Forward Collision AvoidanceVehicle Speed Control

I purchased my car in August 2022, and the cruise control issue began in September 2023. It occurs randomly and significantly makes me feel UNSAFE in my vehicle. I have not been able to enjoy full use of my vehicle. Kia has been aware of this issue since at least April 2024 (when they first called me), even though I made my repo…

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I purchased my car in August 2022, and the cruise control issue began in September 2023. It occurs randomly and significantly makes me feel UNSAFE in my vehicle. I have not been able to enjoy full use of my vehicle. Kia has been aware of this issue since at least April 2024 (when they first called me), even though I made my report to the NHTSA in October 2023 (NHTSA ID: 11549711). Today, Kia informed me that the video that I risked my life to take of my car almost killing me and other road drivers was not enough and that they could not replicate the issue. The response time from my case manager has literally been atrocious. These issues have significantly limited my use and enjoyment of the vehicle, making me regret my purchase. I did not expect to rely on rentals without the features that led me to choose this car, especially due to delays in addressing my case.

NHTSA ODI #11604086

Mileage unknown · Apr 22, 2024
Forward Collision AvoidanceVehicle Speed Control

My car accelerates automatically and doesn’t stop unless slam on break This is happening occasionally Yesterday I was about to hit front car after taking the exit. Even after breaking the car kept moving at full speed. It’s a huge safety concern I was with family and we all got so scared

NHTSA ODI #11584606

Mileage unknown · Apr 21, 2024
Forward Collision AvoidanceVehicle Speed Control

When on a cruise control it started accelerating on its own to an extremely high speed. Happened a few time to me. Clears only if you restart the vehicle. Scary. I have a video to proof, it won’t let me attach the video. I know that some other people had experience same, I seen comments on Facebook group for Kia sportage hybrid…

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When on a cruise control it started accelerating on its own to an extremely high speed. Happened a few time to me. Clears only if you restart the vehicle. Scary. I have a video to proof, it won’t let me attach the video. I know that some other people had experience same, I seen comments on Facebook group for Kia sportage hybrid 2023. I filed under lemon law for this vehicle for a different reason in June 2023. But manufacturer still haven’t gave me a comparable vehicle and I have to drive this death trap.

NHTSA ODI #11584278

Mileage unknown · Jan 12, 2024
Forward Collision AvoidanceService BrakesCrash

Driving 5 hours away. Got to my destination parked and went to check in . Came back to my car and drove to where my room was going to be. I went to try to stop and the brakes were spongy and seems like it too forever to finally stop. Due to this issue I ended up hitting a curb and damaging my car/ tires. I was very scared to dri…

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Driving 5 hours away. Got to my destination parked and went to check in . Came back to my car and drove to where my room was going to be. I went to try to stop and the brakes were spongy and seems like it too forever to finally stop. Due to this issue I ended up hitting a curb and damaging my car/ tires. I was very scared to drive back home like that. I looked it up and it says there is a recall for the breaking system but my car wasnt one of them. I need to get this fixed asap and also my tires/ front end of Car. What can I do about this issue and getting it fixed asap ?!

NHTSA ODI #11565162

Mileage unknown · Nov 10, 2023
Forward Collision Avoidance

The Cruise Control and Limit Control system activates itself suddenly while driving on roads, streets, highways or any road, accelerating or decelerating unlimitedly; endangering my physical integrity, my family and the people around me. It reported this UNSAFETY Kia Sportage 2023 to Kia car dealer over 5 times and Kia America C…

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The Cruise Control and Limit Control system activates itself suddenly while driving on roads, streets, highways or any road, accelerating or decelerating unlimitedly; endangering my physical integrity, my family and the people around me. It reported this UNSAFETY Kia Sportage 2023 to Kia car dealer over 5 times and Kia America Corporation but nothing; also to BBB AutoLine, AGO (Attorney General’s Office) and as far this case waiting for... I don't know what or where else could I do or go??

NHTSA ODI #11554581

Mileage unknown · Oct 12, 2023
Forward Collision AvoidanceVehicle Speed Control

When I achieved my desired speed while driving on the highway, I turned on my adaptive cruise control as I usually do. This time, the car began accelerating dramatically, set on 110mph instead of my desire 55mph. It did this twice, even after I turned off the cruise control. I parked on the side of the street and restarted the c…

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When I achieved my desired speed while driving on the highway, I turned on my adaptive cruise control as I usually do. This time, the car began accelerating dramatically, set on 110mph instead of my desire 55mph. It did this twice, even after I turned off the cruise control. I parked on the side of the street and restarted the car before it returned to normal. My life was very much threatened while I was driving as well as the lives of my fellow highway drivers that night. I will be taking this to my dealership but I also need this reported.

NHTSA ODI #11549711

Mileage unknown · Jun 13, 2023
Forward Collision AvoidanceService Brakes

It has been 10 days and 1400 miles on this vehicle. suddenly i got the emergency brake light warning to get the brakes checked. emergency brakes is always ON.

NHTSA ODI #11526872

Mileage unknown · Feb 24, 2023
Electrical SystemForward Collision AvoidanceVehicle Speed Control

I had a number of systems suddenly cut out on me. The dealership thinks it was a fuse or fuses that went bad. They affected the car's following systems: * Primary Instrument Cluster (Left side) * Forward Collision Avoidance-Assist w/Car, Pedestrian and Cyclist Detection * Advanced Collision Avoidance (Auto-breaking) * Lane Foll…

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I had a number of systems suddenly cut out on me. The dealership thinks it was a fuse or fuses that went bad. They affected the car's following systems: * Primary Instrument Cluster (Left side) * Forward Collision Avoidance-Assist w/Car, Pedestrian and Cyclist Detection * Advanced Collision Avoidance (Auto-breaking) * Lane Following Assist * Lane Keeping Assist * Driver Attention Warning w/ Leading Vehicle Departure Alert * Blind-Spot Collision-Avoidance Assist (In Mirrors) * Door Unlock Warning (I received several warnings that my doors were unlocked even when they were locked) * Entrance/Exit Chime * Blinker Sound * Compass * Internal Navigation (GPS worked but because the compass was broken, the mapping system did not know which way my car was traveling.) * Fuel Efficiency was incorrect. I never got above 31 miles to the gallon

NHTSA ODI #11509004

Official recalls

1

23V298000 · Electrical System: Instrument Cluster/panel

Apr 26, 2023

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

Consequence & remedy

Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.