NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
31 reportsClear category filterMileage unknown · Mar 1, 2023
EngineSteeringVehicle Speed Control
No compression in cylinder 3 due to oil drainage in spark plug panel caused Loss of motive power and Almost a wreck so to vehicle shutting down on the interstate . As I look I see that this is in investigation already and needs to be took into consideration as soon as possible if our lives really matter to Kia as your customers …
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No compression in cylinder 3 due to oil drainage in spark plug panel caused Loss of motive power and Almost a wreck so to vehicle shutting down on the interstate . As I look I see that this is in investigation already and needs to be took into consideration as soon as possible if our lives really matter to Kia as your customers . So very sad how the engines and fuel systems are on kias
NHTSA ODI #11509628
76,500 miles · Sep 24, 2020
Steering
EVERY TIME I GO THROUGH A SMALL PUDDLE I LOSE CONTROL OF STEERING THE VEHICLE. IT HAS HAPPENED BACKING OUT OF MY DRIVEWAY NUMEROUS TIMES, LASTS A FEW MINUTES AND THEN I REGAIN CONTROL OF STEERING. FORTUNATELY, IT'S HAPPENED ON MY STREET FOR THE MOST PART. LAST WEEK, SEPTEMBER 16, 2020, I WAS ON A VERY BUSY MAIN ROAD WHEN I WAS M…
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EVERY TIME I GO THROUGH A SMALL PUDDLE I LOSE CONTROL OF STEERING THE VEHICLE. IT HAS HAPPENED BACKING OUT OF MY DRIVEWAY NUMEROUS TIMES, LASTS A FEW MINUTES AND THEN I REGAIN CONTROL OF STEERING. FORTUNATELY, IT'S HAPPENED ON MY STREET FOR THE MOST PART. LAST WEEK, SEPTEMBER 16, 2020, I WAS ON A VERY BUSY MAIN ROAD WHEN I WAS MAKING A RIGHT TURN INTO A SHOPPING CENTER. I TURNED RIGHT, WENT THROUGH A SMALL PUDDLE, AND LOST CONTROL OF STEERING. FORTUNATELY THERE WAS NO ONE BEHIND ME SO I SHIFTED BACKWARDS AND TRIED TO FORCE THE STEERING WHEEL WITH NO LUCK. I REPEATED GOING BACKWARDS AND AFTER A FEW ATTEMPTS THE STEERING FUNCTION CAME BACK. I'VE HAD THE DRIVE BELT REPLACED SO THAT CAN'T BE THE PROBLEM. I'VE RECENTLY HAD AN ALIGNMENT, TWO NEW TIRES INSTALLED, AND TIRES ROTATED. NOTHING WAS MENTIONED ABOUT ANY ISSUES. I TAKE MY VEHICLE TO THE SAME REPAIR SHOP AND HAVE HAD EVERYTHING CHECKED OUT. I KNOW THE VEHICLE IS OTHERWISE FUNCTIONING WELL. I WAS ON-LINE SEARCHING TO SEE IF OTHER PEOPLE HAVE HAD THIS PROBLEM. THERE ARE MANY COMPLAINTS ABOUT THE SAME THING HAPPENING TO OTHER PEOPLE. THERE ARE NO RECALLS BUT I THINK THIS IS A SERIOUS ENOUGH PROBLEM THAT KIA SHOULD INVESTIGATE AND CORRECT.
NHTSA ODI #11361022
93,000 miles · Aug 4, 2020
Steering
WHEN I DRIVE IN WET CONDITIONS, SOMETIMES THE STEERING WHEEL IS INOPERABLE FOR A FEW SECONDS. I'VE SEEN MANY OTHER PEOPLE SAY THEY'VE EXPERIENCED THE SAME ISSUES WITH THEIR VEHICLE AND KIA CLAIMS THAT THERE'S NOTHING WRONG WITH THE VEHICLE. THIS IS AN ISSUE THAT COULD CAUSE INJURY OR DEATH. THIS NEEDS TO BE ADDRESSED AND THEY NE…
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WHEN I DRIVE IN WET CONDITIONS, SOMETIMES THE STEERING WHEEL IS INOPERABLE FOR A FEW SECONDS. I'VE SEEN MANY OTHER PEOPLE SAY THEY'VE EXPERIENCED THE SAME ISSUES WITH THEIR VEHICLE AND KIA CLAIMS THAT THERE'S NOTHING WRONG WITH THE VEHICLE. THIS IS AN ISSUE THAT COULD CAUSE INJURY OR DEATH. THIS NEEDS TO BE ADDRESSED AND THEY NEED TO BE RECALLING THESE VEHICLES BEFORE SOMETHING VERY BAD HAPPENS.
NHTSA ODI #11343358
130,000 miles · Feb 19, 2020
Service BrakesSteeringSuspension
WHEN IT IS RAINING OR AFTER RAIN IF THERE ARE STILL PUDDLES IN THE ROAD, WHEN THE CAR GOES THROUGH ANY PUDDLES THE STEERING LOCKS UP FOR AT LEAST 45 SECONDS. I HAD MY DAUGHTER LEARNING HOW TO DRIVE AND THIS HAPPENED TO HER. I SHOULD NOT HAVE TO WORRY ABOUT PUTTING MY CHILD AT RISK LIKE THIS ESPECIALLY WITH THE PRICE OF THIS CA…
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WHEN IT IS RAINING OR AFTER RAIN IF THERE ARE STILL PUDDLES IN THE ROAD, WHEN THE CAR GOES THROUGH ANY PUDDLES THE STEERING LOCKS UP FOR AT LEAST 45 SECONDS. I HAD MY DAUGHTER LEARNING HOW TO DRIVE AND THIS HAPPENED TO HER. I SHOULD NOT HAVE TO WORRY ABOUT PUTTING MY CHILD AT RISK LIKE THIS ESPECIALLY WITH THE PRICE OF THIS CAR. I'VE HAD THE POWER STEERING PUMP REPLACED AND IT STILL DOES THIS. MY ESC LIGHT HAS BEEN ON SINCE I GOT THE CAR. SO ANY TIME I HIT THE SMALLEST BUMP OR WHEN TRYING TO STOP ON A BUMPY ROAD OR ON SNOW OR ICE, THE CAR LOCKS UP. THE BRAKES GO OUT AND ITS LIKE EVERYTHING IN THE CAR LOCKS UP FOR A FEW SECONDS. IT IS TERRIFYING ESPECIALLY WHEN TRYING TO STOP AT A LIGHT. I HAVE NEVER IN MY LIFE EXPERIENCED SO MANY ISSUES IN A VEHICLE BEFORE OWNING A KIA RONDO. I HAVE HAD THE WHOLE FRONT END SUSPENSION REPLACED, NEW TIRES AND RIMS AND A MONTH LATER THE CAR IS WOBBLING AGAIN.
NHTSA ODI #11310060
60,947 miles · Oct 26, 2019
Service BrakesSteering
TWICE IN THE LAST TWO WEEKS, WHILE DRIVING IN THE RAIN, BOTH THE POWER STEERING AND THE BRAKES FAILED. THE STEERING WHEEL WOULD NOT TURN AT ALL, NO MATTER HOW HARD I TRIED. THE BRAKES WERE COMPLETELY INOPERABLE. AFTER 5-10 SECONDS, THE POWER STEERING AND THE BRAKES WOULD WORK AGAIN. THE WORST INCIDENT OCURRED WHILE ATTEMPTIN…
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TWICE IN THE LAST TWO WEEKS, WHILE DRIVING IN THE RAIN, BOTH THE POWER STEERING AND THE BRAKES FAILED. THE STEERING WHEEL WOULD NOT TURN AT ALL, NO MATTER HOW HARD I TRIED. THE BRAKES WERE COMPLETELY INOPERABLE. AFTER 5-10 SECONDS, THE POWER STEERING AND THE BRAKES WOULD WORK AGAIN. THE WORST INCIDENT OCURRED WHILE ATTEMPTING TO TURN IN A BUSY INTERSECTION; THANK GOD NO ONE WAS HURT. THE OTHER INCIDENT WAS IN A SCHOOL CROSSING ZONE, WHILE CHILDREN WERE WALKING OR BICYCLING TO SCHOOL. WE ARE AFRAID TO DRIVE THE CAR UNTIL IT CAN BE REPAIRED.
NHTSA ODI #11271169
1 miles · Jun 17, 2019
Steering
SEVERAL TIMES WHEN IN RAINY CONDITIONS THE CAR HAVE LOST THE POWER STEERING, MAKING A HORRIBLE NOISE, ENGINE AND BATTERY LIGHTS TURN ON. VERY SCARY AND DANGEROUS SITUATION DUE TO NOT BEING ABLE TO CONTROL THE CAR AT ALL. ONLY OPTION IS TO STOP THE CAR, TURN IT OFF AND WAIT TILL IS OPERATIONAL AGAIN. IT HAPPENED WHILE HITTING PUD…
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SEVERAL TIMES WHEN IN RAINY CONDITIONS THE CAR HAVE LOST THE POWER STEERING, MAKING A HORRIBLE NOISE, ENGINE AND BATTERY LIGHTS TURN ON. VERY SCARY AND DANGEROUS SITUATION DUE TO NOT BEING ABLE TO CONTROL THE CAR AT ALL. ONLY OPTION IS TO STOP THE CAR, TURN IT OFF AND WAIT TILL IS OPERATIONAL AGAIN. IT HAPPENED WHILE HITTING PUDDLES OF WATER OR IN HEAVY RAIN. I DID CONTACT KIA ABOUT IT AND THEY ONLY SAID THERE IS NOT A RECALL.
NHTSA ODI #11220604
80,000 miles · Jun 4, 2019
Steering
ANY TIME THERE IS WATER ON THE ROAD WHILE DRIVING MY CAR LOSES STEERING AND BRAKING CAPABILITIES. DOESN'T MATER IF IT IS A SMALL PUDDLE OR A LARGE ONE, EVEN IF JUST DAMP ON ROAD. INSTRUMENT PANEL LIGHTS COME ON AND A LOUD SQUEALING NOISE HAPPENS. LIKE THE CAR IS STALLING. I TOOK THE CAR TO MY MECHANIC TO BE LOOKED AT AND THEY SA…
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ANY TIME THERE IS WATER ON THE ROAD WHILE DRIVING MY CAR LOSES STEERING AND BRAKING CAPABILITIES. DOESN'T MATER IF IT IS A SMALL PUDDLE OR A LARGE ONE, EVEN IF JUST DAMP ON ROAD. INSTRUMENT PANEL LIGHTS COME ON AND A LOUD SQUEALING NOISE HAPPENS. LIKE THE CAR IS STALLING. I TOOK THE CAR TO MY MECHANIC TO BE LOOKED AT AND THEY SAID THE SHIELD IS IN PLACE AND THIS SHOULDN'T BE HAPPENING THEY PLACED THE BELT TENSIONER AND THE PROBLEM IS STILL HAPPENING. THIS HAS HAPPENED NUMEROUS TIMES.
NHTSA ODI #11217718
106,000 miles · Mar 28, 2019
Steering
PASSING THROUGH WATER PUDDLES OR DRIVING IN THE RAIN THE STEERING LOCKS UP. I HAD THE POWER STEERING BELT REPLACED BUT THE PROBLEM STILL EXISTS. I HAD IT LOCK UP WHILE MAKING TURNS. IT'S VERY DANGEROUS.
NHTSA ODI #11192178
115,000 miles · Dec 3, 2018
Steering
STEERING LOCKS UP WHEN DRIVING THROUGH A RAIN PUDDLE. THIS HAS HAPPENED 4 TIMES IN THE LAST FEW MONTHS. VEHICLE WAS IN MOTION ON CITY STREETS AND AT HIGHWAY SPEEDS. THIS HAS HAPPENED WHILE GOING STRAIGHT AND TURNING.
NHTSA ODI #11155674
89,000 miles · May 17, 2018
SteeringUnknown Or Other
ON THREE OCCASIONS WITHIN THE PAST TWELVE MONTHS, I HAVE COMPLETELY LOST POWER STEERING WHILE DRIVING. THE WHEEL BECOMES ALMOST UNMOVABLE (I AM A STRONG, ADULT MALE). ON ONE OF THESE OCCASIONS, THE WEATHER WAS DAMP AND THE ENGINE ALSO STALLED. FORTUNATELY I WAS ABLE TO MUSCLE AND COAST THE CAR ONTO THE SHOULDER WHERE I WAS …
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ON THREE OCCASIONS WITHIN THE PAST TWELVE MONTHS, I HAVE COMPLETELY LOST POWER STEERING WHILE DRIVING. THE WHEEL BECOMES ALMOST UNMOVABLE (I AM A STRONG, ADULT MALE). ON ONE OF THESE OCCASIONS, THE WEATHER WAS DAMP AND THE ENGINE ALSO STALLED. FORTUNATELY I WAS ABLE TO MUSCLE AND COAST THE CAR ONTO THE SHOULDER WHERE I WAS ABLE TO RESTART THE CAR AND DRIVE AWAY. ON THE REMAINING TWO OCCASIONS I WAS DRIVING AT 65 MPH ON THE INTERSTATE WHEN THE POWER STEERING CEASED TO WORK. TERRIFYING AND DEADLY. LATEST EVENT WAS MAY 9, 2018.
NHTSA ODI #11096594
Official recalls
2Apr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Consequence & remedy
Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Remedy: Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Sep 11, 2008
KIA IS RECALLING 6,680 MY 2008-2009 RONDO LX AND EX VEHICLES EQUIPPED WITH A 2.4 LITER ENGINE. THE FUEL PUMP MAY NOT OPERATE PROPERLY RESULTING IN NOT ENOUGH FUEL GETTING TO THE ENGINE. POOR ENGINE STARTING, ENGINE HESITATION, AND OTHER IMPAIRMENT MAY RESULT, AND THE CHECK ENGINE LIGHT MAY ILLUMINATE.
Consequence & remedy
Consequence: UNUSUALLY SEVERE IMPAIRMENT WHILE DRIVING COULD EXPOSE THE DRIVER TO THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP SUB-ASSEMBLY WITH AN IMPROVED PART. THE RECALL BEGAN ON SEPTEMBER 22, 2008. OWNERS MAY CONTACT KIA AT 1-800-333-4542.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.