2016 Kia Rio

My car is consuming a lot of oil and I have to add it on a weekly basis. The catalytic converter has already been replace once and is on the verge of having to be replaced again because of this issue. I just bought the vehicle last year. I see that there was a previous campaign with this same issue. See campaign NHTSA ID: 23V-652000. I am wondering why my vehicle was not part of it. Please advise next steps to remedy this safety issue on the 2018 KIA Rio models.

This vehicle is burning oil at an alarming rate: at least 1 quart per tank of gas, approximately 340 miles. No oil light comes on in the dash, even if the engine gets ran to dry. Kia accepts this and claims the vehicle is fine. Even with extended warranty coverage, I’m on month 8 now of trying to get this car fixed with Kia shops and now the catalytic converter is failing. Finally the car has displayed its first check engine code.

I was parked in ghe parking lot and went into the store and came back to my car and starting then it was not getting started i tried many times even though it was like battery dead and i call my insurance company and asked for roadside assistance amd they tried using jump start evne though it was not starting so with the help of other sources i tried to rotate crankshaft manually it was stucked and not rotating so i thought it was engine sezied.

A recall notice (NHTSA recall # 23V652) was issued on 14Nov23 where the HECU may experience an electrical short circuit, which in turn can result in a car fire. To this date, the remedy part is not available. If I'm not mistaken, car fires can be a serious issue, therefore, I am reporting the delay in availability of this part. I also want to inform you that the telephone number referenced on this website and the recall notice to file a complaint (888-327-4236) is invalid and that this website and number should be updated with the correct phone number.

Trunk will not close. This happened in 2017 and the car was repaired under warranty. It happened again yesterday. Kia has an active recall on some vehicles for this issue mine is not included...however it is the EXACT same issue. I live in Florida and the recall is an issue with heat damaging the safety latch. Kia needs to extend the recall to cover ALL impacted vehicles.

The trunk of my car will not open. Upon further inspection, the trunk latch is broken. When we accessed the trunk from the back seats, we tried to open it with the emergency release and it does not work. Nothing opens the trunk. This is a KNOWN issue to Kia and they've recalled other years, but not 2016. So I guess if a person were to get locked in the trunk of a 2016 Rio, it's somehow not a safety issue, even though it is one in later years??

On June 29, 2022, I was driving on I-5 southbound when I heard a loud sort of tapping sound coming from my engine. About 30 minutes later, before I had time to get to a gas station, there was a loud "BOOM!" sound and all of a sudden, the catalytic converter light and some other dash lights started to flash and I started to lose power. I pulled over to the left shoulder of the highway and before I could even pop the hood, I noticed flames immediately licking from the underside of the hood. I grabbed my phone and pulled my rabbit in her cage from the back seat of the car and called 911. My car continued to burn, starting a small brush fire, until the fire department finally came and put the fire out. The whole front of my car was completely incinerated and it had made its way to the back hatch in less than hour. I don't know for certain what caused this as the only indication of a problem was the loud tapping sound- zero dash lights were flashing until the boom. I had just taken the car in for an oil change and general check up less than a week before, and they saw nothing amiss. Geico, my insurance company, has inspected it to determine that it is, in fact, a total loss, but I'm sure they didn't do a sort of diagnostic to determine what happened to cause the incident. I am beyond lucky that I was able to escape my car with my pet and my life, but had the fire moved any faster through the car, we would be dead. It all happened within an hour.