2016 Kia Rio

I am filing this complaint regarding a persistent low beam headlight failure on my 2016 Kia Rio that has not been resolved after a paid repair at an authorized Kia dealership. The low beam headlights on my vehicle stopped functioning. I brought the vehicle to Car Pros Kia in [XXX] for diagnosis and repair on XXX.. The dealership diagnosed the issue as a faulty Body Control Module (BCM) and replaced it on XXX. The dealership released the car to me with a 25-point inspection reading that all exterior lights were functional. The repair did not fix the problem — my low beams remain non-functional. I returned the vehicle on May 15th, 2026 so they can remedy the repair. They released my vehicle to me a second time with no functioning low-beam headlights. On XXX, the dealership is now quoting $3,205.01 for a wiring harness replacement as a third repair attempt, with no acknowledgment that the original diagnosis was incorrect. My vehicle was returned to me in an unsafe condition following a paid repair. Non-functional low beams are a safety hazard, particularly for nighttime driving. I am aware that Kia has a documented history of headlamp low beam connector wiring harness failures across multiple models, including extended warranty coverage and TSB ELE179 issued for similar issues in other Kia vehicles. I am requesting this complaint be added to the record for the 2016 Kia Rio. If other owners are experiencing similar issues, I believe this warrants investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am filing a complaint regarding repeated failures of the LED tail light assemblies on my 2016 Kia Rio. This vehicle uses combination tail lights that include both standard bulbs and integrated LED brake lights. The LED portion has failed multiple times over the life of the vehicle. I am now experiencing failure again, requiring replacement of multiple tail light assemblies. Each assembly costs approximately $400, and my vehicle requires four total units. This results in a significant repair cost for what should be a long-lasting component. LED lighting is widely expected to last far longer than traditional bulbs, and repeated failure raises concerns about product reliability and safety. The failure is intermittent and occurs at the brake light function. At times, the brake light does not illuminate unless the connector is physically manipulated. This creates a serious safety hazard, as following drivers may not be properly alerted when braking. This is not normal wear and tear. Brake lights are a critical safety system, and failure of sealed LED assemblies—especially more than once—suggests a design or manufacturing defect. I am requesting that this issue be reviewed for potential defect investigation, as other owners may be experiencing similar failures with these LED tail light systems. Vehicle Information: * Make: Kia * Model: Rio * Year: 2016 * Trim: SX * Component: Rear Tail Light / Brake Light (LED combo Assembly) I contacted Kia Customer Care regarding this issue and was advised to take the vehicle to a dealership and pay for a diagnostic inspection, with no guarantee that any repair would be covered. Given the repeated nature of this failure, the high cost of the assemblies, and the serious safety concerns for drivers, passengers and others on the road, this response is concerning. Thank you for your attention to this safety concern.