2016 Kia Rio

The contact owns a 2016 Kia Rio. The contact stated that while inspecting the vehicle, it was discovered that there was no oil on the dipstick. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. An oil consumption test was performed; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,000.

The contact owns a 2016 Kia Rio. The contact stated that upon driving from a complete stop, the vehicle failed to exceed 2-3 MPH. There was no warning light illuminated. The contact was able to drive to the residence. The Ford dealer where the vehicle was purchased arranged for the vehicle to be picked up at the residence. The Ford dealer informed the contact that the mechanic and the Kia dealer where the vehicle was taken could not determine the cause of the failure. The contact then took the vehicle to an independent mechanic, where it was determined that the catalytic converter was clogged and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.

The contact owns a 2016 Kia Rio. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact stated that the vehicle had an abnormal burning oil odor in the cabin of the vehicle. The contact drove the vehicle to an independent mechanic who checked the vehicle and determined that the spark plugs needed to be replaced. The vehicle was repaired. The contact stated that the check engine warning light illuminated again. The contact drove the vehicle back to another independent mechanic who checked the engine and determined that engine oil needed to be added. The vehicle was repaired. The mechanic informed the contact to check the oil level every week. The contact stated was adding a quart or more of engine oil every two weeks. The manufacturer was informed of the failure. The failure mileage was approximately 110,000.