2016 Kia Rio

KIA has failed to remedy the HECU Engine Compartment Fire recall (NHTSA campaign number 23V652000) in a timely manner. The issue has been known since September 2023, Vehicle owners were notified in November, and no further information has been given on the status of the recall. *NOTE* Apologies if this is not the correct form. The recall notice mentions a form where recall issues can be reported but there is no information on where to find it.

Was told that my car was consuming too much oil and I’ve been doing oil consumption test for the past year I even did the chemical that was run through my motor which I had to pay for and it was over $800 I feel like they’re giving me the runaround one of the employees at Dick Hanna Kia also told me at one point that I could actually replace the motor myself but my car is still under warranty at 92,000 miles. I just want it resolved either they replaced my motor or do something I have two more oil consumption test and then at that point they will send the information to Dick Hanna Kia dealerships or wherever they send it and then tell me what to do next actually getting frustrated. I have to go every 1000 miles and it takes time out of my day to do this.

The contact owns a 2016 Kia Rio. The contact stated that there was an abnormal odor in the vehicle. While driving at an undisclosed speed, the vehicle slowed down and stalled. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 126,000. VIN tool confirms parts not available.

The contact owns a 2016 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The approximate failure mileage was 60,000. VIN tool confirms parts not available.

I was driving down the road and suddenly my check engine light starts flashing and the vehicle starts surging. I pull over and shut the car off. I get outside to the hood to open it, as there is steam coming out, and as I put my hand on the hood release, a fire erupts from the engine going over my windshield and driver window. Burning my entire car and $2500 worth of belongings to the ground.

I took my car in and kia is stating that my upper catalytic converter manifold is bad. That should not be happening under 100,000 miles. Of course kia would cover it if it was under 80,000 miles. That's not the case with my car and of course my car had a little over 80,000 miles. So that comes out of pocket when it should not be happening.

From what I understand kia has no fix for manufacturer recall # SC284UB and NHTSA recall# 23V652. That is unacceptable and unprofessional. Kia is a hugh car dealer and they are saying there is no fix yet! I can't believe kia would put people and families at risk. Kia's action plan to put your car outside and not in your garage , is ridiculous. I was never contacted about this recall, that's unacceptable. Kia needs a fix NOW!

At first I thought I was leaking oil. on my next oil change I asked them about the oil consumption. they had me do an oil consumption study. this was around 95,000 miles. at my next oil change they suggested I talked with Kia. before my next oil change my car shut down while my mom was driving on the highway. and I had it towed to kia to find that the catalytic converter was clogged and need to be replace. whats worse is the Kia soul with the 1.6 engine has the exact same problem but that has a recall for it. but not the Rio.

At about 90000 mile brought car into dealership because it was consuming oil. Was told there was no leak found. Oil consumption was not covered. At about 110,000 miles had to bring car into shop because catalytic converter ended up being blocked and had to replaced. Less than a year later at 129,000 miles had vehicle towed back to shop again. Mechanic stated lower bearing had failed and engine would need to be replaced. Contacted junkyards for replacement and there were two he found but we're very expensive. He called Kia and they don't make that engine any longer. Guessing because of all the problems they have with it.