2013 Kia Rio

The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while driving at approximately 37 MPH, the window malfunctioned, and the headlights and every light inside the vehicle flickered and dimmed. The ABS, check engine, and traction control warning lights were illuminated. The vehicle was parked at the residence where the contact observed the steering wheel was very stiff, and an unknown odor emanating from the outside of the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the vehicle had been inoperable for two months. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

This complaint is in regard to a safety recall (NHTSA Recall# 23V652) of our 2013 Kia Rio. On November of 2023, we received an interim notice in the mail about a Kia Rio recall. The recall occurred in September 2023, two months earlier. The notice detailed that the Rio had a safety risk of an engine fire while parked or driving. Owners were advised to limit their driving and park their cars outdoors away from other cars or buildings until the part is available. This is not an option for us. The part is still not available, five months after the recall. Our Rio has been sitting in our driveway, next to the house, since November 2023 and we're still paying auto insurance on it. We do not feel safe driving it, nor keeping it parked close to the house. It has been a hardship for our family to have one less vehicle to drive. I have written a complaint to Kia corporate and have not heard anything back from them. So far Kia's only resolution to this delay is for consumers to just wait for the part. That is unacceptable.

The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). While the contact's daughter was driving approximately 45 MPH, the check engine and ABS warning lights illuminated. The vehicle was steered to the side of the road. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 116,267.

The contact's mother owns a 2013 Kia Rio. The owner received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the failure. The failure mileage was approximately 31,762. VIN tool confirms parts not available.

My 2013 KIA Rio began dying while I was driving it in mid January 2024. Approximately three weeks after this began occurring, my oil pressure sensor light started flickering when I would turn the corner. As soon as I got home, I checked the oil and it was empty. I had not previously experienced this and always kept up with the manufacturer’s recommended maintenance schedule. The incidences of my car dying while driving have increased while I waited to get into the dealership to have it checked (it was a one week wait and there were no earlier appointments available. I took my car to Suntrup KIA South. Service Advisor Brian Richter texted me to ask if he could call me. During our phone conversation, he stated that this is a known issue with KIA vehicles excessively burning oil, which then causes the catalytic converter to clog and the engine to die. It is a fatal flaw and there is no fix other than to replace the engine, which I would have to pay for. He said KIA extended certain warranties, but mine was not one of them. The last time I drove my car before taking it to the dealership, I barely missed getting hit when my car stopped while turning a corner and there was a car behind me. I found information indicating that a class action lawsuit had previously been filed, but was dropped by the class with no details given as to the reason. I now have to buy a car because it will cost more to replace the engine than the car is worth. It only has 107,000 miles on it. I would appreciate any help or advice that you can offer. Thank you.

The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.