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2020 Kia Optima

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Kia Optima do not stand out strongly from the model-year median of 186.5.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 27 of 145 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 98 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports2 fire reports3 injury reports

What owners actually said

145 reports
Mileage unknown · Jan 11, 2023
Forward Collision AvoidanceService BrakesCrash

ABS module is faulty. Confirmed by professional auto shops and it’s a safety risk. Without this working properly, my car refuses to brake sometimes. Will not automatically stop when it needs to due to the spongy, unresponsive brake pedal. Kia / Hyundai have known about this for years and continues to sell these vehicles that WIL…

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ABS module is faulty. Confirmed by professional auto shops and it’s a safety risk. Without this working properly, my car refuses to brake sometimes. Will not automatically stop when it needs to due to the spongy, unresponsive brake pedal. Kia / Hyundai have known about this for years and continues to sell these vehicles that WILL kill myself or someone else on the road.

NHTSA ODI #11501369

Mileage unknown · Dec 26, 2022
Engine

2020 Kia Optima with 39,000 miles. Check engine light came on for knock sensor and put into limp mode. Before the check engine light came on I've been noticing a faint noise during acceleration from the engine. Waiting to hear back on the overall problem.

NHTSA ODI #11498914

Mileage unknown · Dec 21, 2022
Power Train

On Thursday, I was leaving to drive my son 5 miles up the road and my check engine light started flashing with no warning. My car slowed down and started jerking. I took it to auto zone (on limp mode) to receive a code and it came back with p1326. My car only has 64,216 miles and I also just recently got the oil changed. I have …

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On Thursday, I was leaving to drive my son 5 miles up the road and my check engine light started flashing with no warning. My car slowed down and started jerking. I took it to auto zone (on limp mode) to receive a code and it came back with p1326. My car only has 64,216 miles and I also just recently got the oil changed. I have not taken it to a dealer yet but I wanted to report this because my car is only 2 years old and shouldn’t have engine/power train issues.

NHTSA ODI #11498453

Mileage unknown · Dec 13, 2022
Unknown Or Other

2020 Kia Optima Exploding Sunroof. While driving home from work on the highway I heard a loud pop that startled me. Once stopping I found my sunroof was broken. Nothing had hit it, and after inspection at the dealership no mechanical issues were found. On Google many other Kia owners with different years and model cars have expe…

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2020 Kia Optima Exploding Sunroof. While driving home from work on the highway I heard a loud pop that startled me. Once stopping I found my sunroof was broken. Nothing had hit it, and after inspection at the dealership no mechanical issues were found. On Google many other Kia owners with different years and model cars have experienced the same exact thing I went through. On top of my monthly note I have never been late on. I have to pay to get this fixed when Kia should have actually footed the bill. Will never purchase another kia after this. The whole situation has caused tons of stress and anxiety.

NHTSA ODI #11497229

Mileage unknown · Nov 29, 2022
EngineFuel/propulsion System

Vehicle was tampered before purchasing, transmission mounts broken, evap hose gas tank and engine.. car was claimed as a lemon vehicle, dealership sold me a vehicle that’s unsafe to operate. Dealership refuses to fix…

NHTSA ODI #11495396

Mileage unknown · Jul 25, 2022
EngineForward Collision AvoidanceService Brakes

The Kia optima 2020 2.4 every 3000 to 4000 miles oil change is metal shavings in the old oil. The clicking noise stared it around the 10000 miles mark and now is getting worse with 60000 miles ,everytime I hit the gas and goes over 30 miles loose a lot of power and a clicking noise come out ,now is getting worse. Is a new car. A…

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The Kia optima 2020 2.4 every 3000 to 4000 miles oil change is metal shavings in the old oil. The clicking noise stared it around the 10000 miles mark and now is getting worse with 60000 miles ,everytime I hit the gas and goes over 30 miles loose a lot of power and a clicking noise come out ,now is getting worse. Is a new car. Already change a ABS pump and I keep my oil change to the date. I m afraid the car is breaking . Help.

NHTSA ODI #11475800

Mileage unknown · Jul 19, 2022
Electrical System

The vehicle is incredibly easy to steal. A simple flat head screw driver in the hands of a child will steal this vehicle. My car was stolen from Daytona Beach Florida on July 8 2022 by 2 14 year and one 15 year old kids. No key, no fob needed, who knew it'd be so easy to steal? They learned it on TikTok. This is a problem nat…

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The vehicle is incredibly easy to steal. A simple flat head screw driver in the hands of a child will steal this vehicle. My car was stolen from Daytona Beach Florida on July 8 2022 by 2 14 year and one 15 year old kids. No key, no fob needed, who knew it'd be so easy to steal? They learned it on TikTok. This is a problem nation wide and social media seems to spread the issue even further. I provided a link to one of many news stories regarding this problem below. https://www.usatoday.com/story/money/cars/2022/06/30/police-rise-car-thefts-kia-hyundai/7776099001/

NHTSA ODI #11474661

Mileage unknown · May 6, 2022
Other/i Am Not Sure

The driver side seat It goes off whenever sometimes for a few seconds other times a few minutes and this is when I'm driving

NHTSA ODI #11463586

Mileage unknown · Apr 29, 2022
Electrical SystemExterior Lighting

After changing the bulbs and fuses . The lights flicker and sometimes don’t come on at all .

NHTSA ODI #11462706

30,000 miles · Apr 7, 2022
Air BagsCrashInjury

The contact owned a 2020 Kia Optima. The contact stated that while driving at 60 MPH, the vehicle crashed into a guardrail, causing her to hit her head on the steering wheel and lose consciousness. The vehicle came to a complete stop in a ditch. No air bags were deployed upon impact. The contact later received medical attention …

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The contact owned a 2020 Kia Optima. The contact stated that while driving at 60 MPH, the vehicle crashed into a guardrail, causing her to hit her head on the steering wheel and lose consciousness. The vehicle came to a complete stop in a ditch. No air bags were deployed upon impact. The contact later received medical attention at the hospital for a concussion and was later diagnosed with early signs of onset dementia. A police report was filed and the contact was taken to jail under the assumption that she was intoxicated at the time of the collision. The vehicle was towed to a tow yard, but the contact was not aware if it was deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact that the air bags should not have been deployed. The failure mileage was approximately 30,000.

NHTSA ODI #11460018

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.