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2020 Kia Optima

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Kia Optima do not stand out strongly from the model-year median of 186.5.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 27 of 145 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 98 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports2 fire reports3 injury reports

What owners actually said

145 reports
Mileage unknown · Jul 9, 2024
Engine

While traveling on the highway at the stated rate of speed between 65-75 mph, my vehicle experienced what I described as a downward surge causing the vehicle to suddenly lose speed immediately followed by a consistent blinking engine light. Fortunately, I was in the slow lane and there wasn't a vehicle behind me, or I could hav…

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While traveling on the highway at the stated rate of speed between 65-75 mph, my vehicle experienced what I described as a downward surge causing the vehicle to suddenly lose speed immediately followed by a consistent blinking engine light. Fortunately, I was in the slow lane and there wasn't a vehicle behind me, or I could have been rear ended. I tried to accelerate; however, the engine acted as if it was choking. I backed off acceleration and allowed the engine to pick up speed on its own. Fortunately, I was almost home and stopped by the Auto Zone in my neighborhood and they attached the device that will generate the code. The code generated P1326 which points toward the knock sensor. KIA need to address this issue and be made to correct these dangerous issues before someone is in a major accident where they may find themselves in a lot of traffic. In my research, I have found numerous complaints regarding this issue and consumers not receiving restitution or taking 3-4 months waiting for their vehicle to be repaired. We hope you will be able to assist in getting KIA to review these motor issues. Thank you for your time and consideration.

NHTSA ODI #11600443

Mileage unknown · Jul 7, 2024
Engine

June 29th I was driving home and car suddenly went into limp mode. Had this car less than 2 yrs. I'm the second owner so I don't have 100,000 engine warranty. Its at 91 000 miles. Gets maintained regularly. But the cart consumes a lot of oil and after I google and read all about P1326, i find out there is a campaign by kia fixi…

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June 29th I was driving home and car suddenly went into limp mode. Had this car less than 2 yrs. I'm the second owner so I don't have 100,000 engine warranty. Its at 91 000 miles. Gets maintained regularly. But the cart consumes a lot of oil and after I google and read all about P1326, i find out there is a campaign by kia fixing these engines. Unfortunately my make and model, even tho same engines didn't make the cut. From the list of complaints from people online seems to me that there will be more legal action taken. These are the same crappy engines. I will never nor let anybody I know by a Kia/Hayandai ever again, if I can help it.

NHTSA ODI #11599637

Mileage unknown · Jul 4, 2024
EnginePower TrainVehicle Speed Control

Leased this Kia by force from rightway auto here in Indianapolis in. Had for about 1 1/2. First notice after filling up my tank gas was depleted within 3 days on driving 12 miles to and from work in town. Then oil start disappearing a week after oil changes. .around Jan 8,2024. Check engine light start flashing driving the highw…

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Leased this Kia by force from rightway auto here in Indianapolis in. Had for about 1 1/2. First notice after filling up my tank gas was depleted within 3 days on driving 12 miles to and from work in town. Then oil start disappearing a week after oil changes. .around Jan 8,2024. Check engine light start flashing driving the highway to work. Speed jumped down to 45. Engine start shaking if I tried to go faster. Got a engine light scan says needs knock sensor. Had it replaced. 6 months later. Car did the same thing. Same code. Knock sensor. Had it re replaced. 3 hours later car did the same thing. Each time while driving the highway almost got me rear ended. On June 27,2024 took it to ray skillman dealership. Found out knock sensor needed to be replaced again, this time along with plugs n worse apparently knock sensor throwed off spark plugs. Was told it's consuming a lot of oil they don't know why cause there's no leaks. Spent over 800 at the dealership. After paying 320. Replace part. Then another 140. Replace that replaced part. Less than a week after spending 800 at the dealership. [XXX].on my way to work my car did the same thing driving on the highway where the speed limit I think is 70. Cars flying. And almost got rear ended again. Cause the speed of the car dropped to 45, engine light start flashing. Car started shaking.. so again I'm out of a car cause it has to go back to the dealership. Not enough money for lift to work n home. About to lose my job. Just paid my car note on the 23 of june at 700 plus insurance 175.. 1300 for rent. And a minimum wage paying job at the airport. Apparently the 5 yr warranty on the car is up when I just reached 10000 miles . And I only had this car for less than 2 years I think it had 90 something thousand miles on it when I got it..i guess the makers of this car knew this trash would only last 5 yrs . reason why it came with a 5 yr manufacturer warranty Can someone please help. We the people are out of money. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

NHTSA ODI #11598792

Mileage unknown · Jun 27, 2024
Engine

Cat consumes excessive oil. Smokes.

NHTSA ODI #11597157

Mileage unknown · Jun 9, 2024
Fuel/propulsion System

I was stopped at a red light and the car stayed on but just stopped working. I had to wait for it to reset itself, or at least that was what it felt like it was doing. I got the oil changed in it the next day and about three weeks later the low oil light has come back on.

NHTSA ODI #11593335

Mileage unknown · May 25, 2024
Engine

Oil consumption is absurd. 5 quarts in 2k miles.

NHTSA ODI #11590685

Mileage unknown · May 2, 2024
Engine

On April 19 of this year I was driving on the freeway and I noticed my car was losing power and my engine light came on and I quickly had to merge over to the emergency lane while my car was jerking back and fourth and making a knocking sound. I’ve only had the car for about 5 years and I took it to the dealership and explained…

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On April 19 of this year I was driving on the freeway and I noticed my car was losing power and my engine light came on and I quickly had to merge over to the emergency lane while my car was jerking back and fourth and making a knocking sound. I’ve only had the car for about 5 years and I took it to the dealership and explained to them that my oil would burn faster now and I think it was messing up my engine but they didn’t care. They said I need a new engine now and it’s going to cost me $6200 to fix and I’m still financing on this car.

NHTSA ODI #11586521

Mileage unknown · Apr 9, 2024
Engine

Unknown all I know is my check engine light came on . And was told from O’Reillys that my knock sensor was bad. And I have warranty so I reached out to you guys but still haven’t got a call back

NHTSA ODI #11582020

Mileage unknown · Mar 27, 2024
Engine

Engine is burning 1-2 quarts of oil per week. I work from home so it only get driven once or twice a week max. I’m still making payments on a car that is unsafe to drive, eating oil, and running potential for the engine to lock up due to it being the exact same engine with the exact same issues as what is in prior years but for …

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Engine is burning 1-2 quarts of oil per week. I work from home so it only get driven once or twice a week max. I’m still making payments on a car that is unsafe to drive, eating oil, and running potential for the engine to lock up due to it being the exact same engine with the exact same issues as what is in prior years but for some reason to 2020 was not included in the recall. I am a single mother of 4 and can’t afford to put thousands of dollars worth of work into this car, that’s why I bought newer for reliability and I can’t even confidently put my kids in this car and am stuck with it for another 4 years. Kia needs to address this!!

NHTSA ODI #11579829

Mileage unknown · Feb 21, 2024
Electrical System

I need an immobilizer installed on my car so I will be able to get insurance. Please recall these vehicles. This problem is because something wasn't installed on the car that it needs. PLEASE help us.

NHTSA ODI #11573169

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.