← New search

2020 Kia Optima

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Kia Optima do not stand out strongly from the model-year median of 186.5.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Optima years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 27 of 145 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 98 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports2 fire reports3 injury reports

Unknown Or Other complaints

16 reports
Clear category filter
Mileage unknown · Jun 7, 2025
Power TrainUnknown Or Other

2020 Kia Optima LX 2.4, LESS THAN 100,000 miles on car. Car started over consuming oil 2 quarts/1,000 miles. Cranked engine yesterday to go to work and serious knocking sounds, engine is rattling severely. Losing revving power, undriveable. Smoke coming out of exhaust that smells like rotten eggs. Will be taking this to get code…

Read full complaint

2020 Kia Optima LX 2.4, LESS THAN 100,000 miles on car. Car started over consuming oil 2 quarts/1,000 miles. Cranked engine yesterday to go to work and serious knocking sounds, engine is rattling severely. Losing revving power, undriveable. Smoke coming out of exhaust that smells like rotten eggs. Will be taking this to get codes run but I believe this is due to Theta II engine failure issue reported in similar cars with the same engine. KIA NEEDS TO COVER THE 2020 OPTIMA UNDER LIFETIME WARRANTY PROTECTION otherwise this is a $10,000 cost to replace engine.

NHTSA ODI #11665441

Mileage unknown · May 31, 2025
EngineUnknown Or Other

by the time i’m due for an oil change the car has no oil. there is no leak and no smoke to show car is burning oil

NHTSA ODI #11664106

Mileage unknown · Jun 21, 2023
EngineFuel/propulsion SystemUnknown Or Other

Dealers claim pistons are bad and engine is stalking eating through 2 quart every thousand miles or less. Properly maintained and everything not sure why the pistons would be bad already, also replaced a pcv sensor to fix problem but did not change anything.

NHTSA ODI #11528214

Mileage unknown · Dec 13, 2022
Unknown Or Other

2020 Kia Optima Exploding Sunroof. While driving home from work on the highway I heard a loud pop that startled me. Once stopping I found my sunroof was broken. Nothing had hit it, and after inspection at the dealership no mechanical issues were found. On Google many other Kia owners with different years and model cars have expe…

Read full complaint

2020 Kia Optima Exploding Sunroof. While driving home from work on the highway I heard a loud pop that startled me. Once stopping I found my sunroof was broken. Nothing had hit it, and after inspection at the dealership no mechanical issues were found. On Google many other Kia owners with different years and model cars have experienced the same exact thing I went through. On top of my monthly note I have never been late on. I have to pay to get this fixed when Kia should have actually footed the bill. Will never purchase another kia after this. The whole situation has caused tons of stress and anxiety.

NHTSA ODI #11497229

7,500 miles · Feb 10, 2022
Forward Collision AvoidanceUnknown Or Other

The contact owns a 2020 Kia Optima. The contact stated that while driving at an undisclosed speed, the automatic braking system engaged without warning to stop the vehicle. Additionally, the cruise control failed to operate as needed and the vehicle intermittently failed to turn on while using the "Push to Start/Stop" button. Th…

Read full complaint

The contact owns a 2020 Kia Optima. The contact stated that while driving at an undisclosed speed, the automatic braking system engaged without warning to stop the vehicle. Additionally, the cruise control failed to operate as needed and the vehicle intermittently failed to turn on while using the "Push to Start/Stop" button. The vehicle was taken to the dealer and Kia of Cape Coral (404 NE Pine Island Rd, Cape Coral, FL 33909) however, both dealers could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,500.

NHTSA ODI #11451427

Mileage unknown · Nov 21, 2021
Unknown Or Other

When I accelerate the car jerks as if is going to cut off. I have taken it to the dealer, and they can not find any thing wrong. After searching the internet, I find I am not the only one with this issue. I just want my car fixed so that I feel safe driving it.

NHTSA ODI #11441181

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.