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2020 Kia Optima

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Kia Optima do not stand out strongly from the model-year median of 186.5.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 27 of 145 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 98 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports2 fire reports3 injury reports

Forward Collision Avoidance complaints

5 reports
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Mileage unknown · Jun 13, 2026
EngineForward Collision AvoidancePower Train

Engine replacement needed at 99,782 miles. P1326 code continuously popping up. Also has excessive oil consumption and electrical problems concerning the forward collision system. Kia refuses to replace engine although the P1326 code is covered by lifetime warranty. The cause of the incident was defect in engine resulting in a re…

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Engine replacement needed at 99,782 miles. P1326 code continuously popping up. Also has excessive oil consumption and electrical problems concerning the forward collision system. Kia refuses to replace engine although the P1326 code is covered by lifetime warranty. The cause of the incident was defect in engine resulting in a recall of all 2011-2019 models. The 2020 Kia optima LX contains a 2.4L GDI engine which has identical problems relating to previous lawsuits.

NHTSA ODI #11743902

Mileage unknown · Sep 21, 2025
EngineForward Collision Avoidance

What component or system failed or malfunctioned, and is it available for inspection upon request? Engine failure. I’ve been reporting engine stalling since around 34,000 miles or so I purchased the car and immediately had battery issues before 25,000 miles as well. While I was driving on the road the engine stalled about 34,0…

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What component or system failed or malfunctioned, and is it available for inspection upon request? Engine failure. I’ve been reporting engine stalling since around 34,000 miles or so I purchased the car and immediately had battery issues before 25,000 miles as well. While I was driving on the road the engine stalled about 34,000 miles with me and my pregnant daughter in the car. The seatbelts jerked. The car stuutered and shut off and every light on the dashboard went insane. I purchased the car with 34 miles on it. Now…fast forward I’ve been having the car engine check, consumption oil tests performed and more since 60xxx miles or so. I’ve done everything that I’m supposed to do with returning the car for testing and every time I’m told I just need to wait until the engine fails. They clean the engine up make it look pretty after the second test and run some cleaner through then I’m back in a couple of weeks to months for the same thing. The engine valve cover has been replaced many times, spark plugs keep going out, and a ton more engine work that was done under warranty. Brain the service man told both me and my husband it’s what we have TJ deal with, at Suntrup, and doesn’t matter if I’m driving or not wait until the engine blows before Kia can replace the full engine. He said if you’re outta warranty that’ll be your issue. Well when I talked to Kia they said I better not drive it that way, with no oil in the car regardless how it’s brining and keep taking it in. But Bryan every time seems to not want to deal with it. Test after test and he said i just need TJ fault before we replace it. The service department has deemed this a bad engine ever trip. But I’m told it MUST PASS KIA TEST. However, I’m 7,000 miles outta warranty now and I’m praying they cover it because I did everything I’m supposed to do. I have every record however, Lou Fuze has failed to reproduce my records and I’ve requested them by text many times.

NHTSA ODI #11688705

Mileage unknown · Jan 11, 2023
Forward Collision AvoidanceService BrakesCrash

ABS module is faulty. Confirmed by professional auto shops and it’s a safety risk. Without this working properly, my car refuses to brake sometimes. Will not automatically stop when it needs to due to the spongy, unresponsive brake pedal. Kia / Hyundai have known about this for years and continues to sell these vehicles that WIL…

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ABS module is faulty. Confirmed by professional auto shops and it’s a safety risk. Without this working properly, my car refuses to brake sometimes. Will not automatically stop when it needs to due to the spongy, unresponsive brake pedal. Kia / Hyundai have known about this for years and continues to sell these vehicles that WILL kill myself or someone else on the road.

NHTSA ODI #11501369

Mileage unknown · Jul 25, 2022
EngineForward Collision AvoidanceService Brakes

The Kia optima 2020 2.4 every 3000 to 4000 miles oil change is metal shavings in the old oil. The clicking noise stared it around the 10000 miles mark and now is getting worse with 60000 miles ,everytime I hit the gas and goes over 30 miles loose a lot of power and a clicking noise come out ,now is getting worse. Is a new car. A…

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The Kia optima 2020 2.4 every 3000 to 4000 miles oil change is metal shavings in the old oil. The clicking noise stared it around the 10000 miles mark and now is getting worse with 60000 miles ,everytime I hit the gas and goes over 30 miles loose a lot of power and a clicking noise come out ,now is getting worse. Is a new car. Already change a ABS pump and I keep my oil change to the date. I m afraid the car is breaking . Help.

NHTSA ODI #11475800

7,500 miles · Feb 10, 2022
Forward Collision AvoidanceUnknown Or Other

The contact owns a 2020 Kia Optima. The contact stated that while driving at an undisclosed speed, the automatic braking system engaged without warning to stop the vehicle. Additionally, the cruise control failed to operate as needed and the vehicle intermittently failed to turn on while using the "Push to Start/Stop" button. Th…

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The contact owns a 2020 Kia Optima. The contact stated that while driving at an undisclosed speed, the automatic braking system engaged without warning to stop the vehicle. Additionally, the cruise control failed to operate as needed and the vehicle intermittently failed to turn on while using the "Push to Start/Stop" button. The vehicle was taken to the dealer and Kia of Cape Coral (404 NE Pine Island Rd, Cape Coral, FL 33909) however, both dealers could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,500.

NHTSA ODI #11451427

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.