Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
260–25K
1225–50K
1350–75K
975–100K
13100–150K
0150K+
73 reports with mileage · 159 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 131 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
10 crash reports10 fire reports7 injury reports
What owners actually said
232 reports
Mileage unknown · May 12, 2025
Engine
I am the current legal owner of a 2018 Kia Optima Hybrid (VIN: [XXX] ), which has an open safety recall under campaign number SC218Y3 (DTC P1326 – Knock Sensor Detection System / ECU Update / Possible Engine Repair). I attempted to schedule the recall repair with Martin Kia in Newark, Delaware. However, the service department r…
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I am the current legal owner of a 2018 Kia Optima Hybrid (VIN: [XXX] ), which has an open safety recall under campaign number SC218Y3 (DTC P1326 – Knock Sensor Detection System / ECU Update / Possible Engine Repair). I attempted to schedule the recall repair with Martin Kia in Newark, Delaware. However, the service department refused to perform the recall service on the basis that I purchased the vehicle from an auction and do not have prior service records. This denial is a clear violation of federal recall regulations. As stated by NHTSA, all safety recall repairs must be completed free of charge regardless of ownership history or how the vehicle was purchased. I am now left with a potentially dangerous vehicle that Kia refuses to service, despite an active recall on file. This situation is unacceptable and puts me, as well as other road users, at risk. I respectfully request that NHTSA investigate Kia’s non-compliance and ensure they are held accountable for refusing to fulfill their legal obligations regarding this recall. I am willing to provide proof of ownership and any supporting documentation. Thank you Best regards My Contact Info: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11660558
Mileage unknown · May 10, 2025
Engine
Burning oil prematurely causing engine to go and need replacement.
NHTSA ODI #11660200
Mileage unknown · May 8, 2025
Engine
Vehicle engine shut down without warning while driving on the interstate on April 27,2025. I had the vehicle towed and come to find out a "campaign" was issued for the vehicles engine in July of 2018. I purchased the car used in March of 2021 and was not aware of the "campaign" in which the vehicles engine was defective and coul…
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Vehicle engine shut down without warning while driving on the interstate on April 27,2025. I had the vehicle towed and come to find out a "campaign" was issued for the vehicles engine in July of 2018. I purchased the car used in March of 2021 and was not aware of the "campaign" in which the vehicles engine was defective and could possibly cause a fire. I have reached out to KIA to see if they could help me in resolving the issue with the engine, but have yet to hear back from them.
NHTSA ODI #11659714
Mileage unknown · Apr 14, 2025
Engine
Mi Kia Optima 2018 con motor 2.4L GDI presenta consumo excesivo de aceite, un problema que he visto reportado por muchos otros propietarios del mismo modelo. En solo 700 millas recorridas, el aceite baja hasta el punto “Low” sin fugas visibles. Este consumo anormal puede causar fallos en el motor si no se revisa constantemente.…
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Mi Kia Optima 2018 con motor 2.4L GDI presenta consumo excesivo de aceite, un problema que he visto reportado por muchos otros propietarios del mismo modelo. En solo 700 millas recorridas, el aceite baja hasta el punto “Low” sin fugas visibles. Este consumo anormal puede causar fallos en el motor si no se revisa constantemente. El concesionario Kia ya revisó el vehículo, pero como no hay recall abierto, no ofrecieron solución, a pesar de que este motor ha sido identificado en boletines técnicos por este problema. Solicito que este caso sea considerado por la NHTSA para que se investigue si debe emitirse un recall extendido para los Kia Optima con motor 2.4L GDI.
NHTSA ODI #11654394
Mileage unknown · Apr 9, 2025
Engine
Oil consumption and engine code P200A
NHTSA ODI #11653766
Mileage unknown · Apr 3, 2025
Engine
Kia is aware of the engine oil consumption causing misfires, failed emissions test, blowing a rod and engine lock up. THEIR SOLUTION WAS A CLASS ACTION LAWSUIT THAT STATE ONCE THE CAR IS LOCKED UP OR ROD HAS BLOWN THROUGH THE ENGINE THEN THEY WILL FIX IT. I have had to replace the spark plugs multiple times in last 12 months due…
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Kia is aware of the engine oil consumption causing misfires, failed emissions test, blowing a rod and engine lock up. THEIR SOLUTION WAS A CLASS ACTION LAWSUIT THAT STATE ONCE THE CAR IS LOCKED UP OR ROD HAS BLOWN THROUGH THE ENGINE THEN THEY WILL FIX IT. I have had to replace the spark plugs multiple times in last 12 months due to misfires while driving. I HAVE BEEN TOLD BY THE DEALER THAT THEY CANT DOING ANYTHING TO HELP EVEN THOUGH THEY ARE AWARE THEY SUGGEST THAT I DRIVE WITH NO OIL AND LOCK THE ENGINE UP EVEN THOUGH IT COULD CAUSE A CRASH. MY LIFE SHOULD NOT BE PUT IN DANAGER FIRST IN ORDER FOR THEM.TO FIX THE ENGINE.
NHTSA ODI #11652695
100,000 miles · Mar 27, 2025
Engine
The contact owns a 2018 Kia Optima. The contact stated that while driving at various speeds, the contact noticed an abnormal oil consumption. The check engine warning light was intermittently illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a spark plug misfire. The vehicle was repaired; however,…
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The contact owns a 2018 Kia Optima. The contact stated that while driving at various speeds, the contact noticed an abnormal oil consumption. The check engine warning light was intermittently illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a spark plug misfire. The vehicle was repaired; however, the failure persisted. The vehicle was towed to a local independent service center, and the spark plugs were replaced. The contact stated that the vehicle was taken to a local independent mechanic where it was repaired several times; however, the failure reoccurred. The vehicle was taken to a second local independent mechanic, where the spark plugs and other unknown repairs were made. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
NHTSA ODI #11651118
109,000 miles · Mar 19, 2025
Engine And Engine Cooling
The contact owns a 2018 Kia Optima. The contact stated that while driving 65 MPH, the check engine warning light illuminated, and the vehicle shuddered and stalled. The contact was able to pull over to the side of the road. The vehicle was able to restart but was shuddering significantly. The vehicle was towed to the dealer, whe…
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The contact owns a 2018 Kia Optima. The contact stated that while driving 65 MPH, the check engine warning light illuminated, and the vehicle shuddered and stalled. The contact was able to pull over to the side of the road. The vehicle was able to restart but was shuddering significantly. The vehicle was towed to the dealer, where it was diagnosed with a fractured valve in cylinder #1. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and confirmed that the maintenance records of the vehicle were satisfactory; however, the manufacturer denied assistance and informed the contact that the failure was not a factory defect but was due to wear and tear. The failure mileage was approximately 109,000.
NHTSA ODI #11649251
Mileage unknown · Feb 25, 2025
Engine
Complaint-Car misfired, oil leaking on spark plugs causing an Engin Replacement that was first complained to Gossett Kia Covington Pike,1900 Covington Pike, Memphis, Tn 38128 on [XXX].On [XXX] complaint car shakes, misfire. Complaint to Gossett Kia South 2680 Mt.Moriah Rd, Memphis, Tn 35115. This date car stayed at dealership 3 …
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Complaint-Car misfired, oil leaking on spark plugs causing an Engin Replacement that was first complained to Gossett Kia Covington Pike,1900 Covington Pike, Memphis, Tn 38128 on [XXX].On [XXX] complaint car shakes, misfire. Complaint to Gossett Kia South 2680 Mt.Moriah Rd, Memphis, Tn 35115. This date car stayed at dealership 3 days invoice a diagnostic was performed total amt $913.38. On 12/26/24 Mr.Macias on Mt.Moriah asked me to bring my vehicle in for another diagnostic test, amt to be charged $251.00 this time a tune up, replaced #4 spark plug that had misfired, fuel injectors cleaned I asked Mr.Macias "why would I have that done when it had been done the month before, the Tech recommended Engine Replacement. I also asked the above, what about the Tech's findings, Mr.Macias stated he would get back with me. On 1/16/25 Mr.Macias called to discuss Engine replacement (Projected Amt:$6,300). I have contacted Kia Consumer Assistance on 1/10/25 to discuss all of the above to no avail. I have been without a vehicle since 12/3/26 I am continually getting the run around, I have all invoices to verify my dilemma with a vehicle that is sitting unused. I am a [XXX] who is still making a $484.00 car payment per month. I've done my research on the 2018 Kia Optima's, only to find that the same problem that I'm having with the oil leaking on the spark plugs, misfiring , shaking, causing stalling in the middle of traffic, if this is not a hazard, what is ? This a problem that should have been corrected long ago. I would appreciate it if you would please help me. I'm tired of having to pay to get to and from Dr's. Office visits, drug stores and grocery stores. Thanking you in advance, [XXX] [XXX] or email address : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11644939
Mileage unknown · Feb 22, 2025
Seat Belts
Passenger seat belt goes off when no one is sitting there.
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Consequence & remedy
Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.
Remedy: Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC278.
Kia Motors America (Kia) is recalling certain 2017-2018 Kia Optima hybrid vehicles. These vehicles are equipped with a Voltage Protection Device (VPD), designed to protect the high voltage battery module, that may activate inadvertently.
Consequence & remedy
Consequence: If the VPD activates while the vehicle is being operated in Electric Vehicle (EV) mode, there may be a loss of power, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will remove the VPD switch and install two newly designed Battery Management Systems (BMS) that contain Overvoltage Protection Devices (OPDs), free of charge. The recall is expected to begin May 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC162.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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