Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
260–25K
1225–50K
1350–75K
975–100K
13100–150K
0150K+
73 reports with mileage · 159 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 131 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
10 crash reports10 fire reports7 injury reports
What owners actually said
232 reports
Mileage unknown · Jul 13, 2021
Engine
Back in September of 2020, my car randomly went to limp mode while driving at highway speeds. Had the car towed to the dealer. Dealer advised of apparent “software issue” to correct the problem. Well this happened two more times after that twice the software was updated which didn’t work. The third time the replaced the knock se…
Read full complaint
Back in September of 2020, my car randomly went to limp mode while driving at highway speeds. Had the car towed to the dealer. Dealer advised of apparent “software issue” to correct the problem. Well this happened two more times after that twice the software was updated which didn’t work. The third time the replaced the knock sensor and so far I haven’t went to limp mode, however, the car has not drove the same and seems to get worse each passing day. Rough shifting, engine vibrates more than usual. Car struggles at times to go up hills, when giving gas a though way speed the car has a few second delay. Sometimes it feels as if the transmission is skipping. The car is up to date on all recommended services, I.e transmission flush and fill etc. There are also times when the vehicle is started but struggles. Almost as if it want to loose power but it doesn’t. Has happened numerous times however recently it actually didn’t start. Struggle to turn over a couple time but then finally did. A check engine light came on but then went away the next day after driving. I have an appointment with the dealer this week to look at this and other issues, again, hoping for some progress at that point.
NHTSA ODI #11424542
Mileage unknown · Jun 5, 2021
Exterior Lighting
Problems: lights switch is in auto position and I have locked the vehicle. I noticed at least twice the exterior lights come on and stays on until I unlock start the vehicle and turn engine off. Additionally on June 3 2021 light switch in automatic position coming home at night the head lights turned themselves off the dashboard…
Read full complaint
Problems: lights switch is in auto position and I have locked the vehicle. I noticed at least twice the exterior lights come on and stays on until I unlock start the vehicle and turn engine off. Additionally on June 3 2021 light switch in automatic position coming home at night the head lights turned themselves off the dashboard lights remained on. I was a half mile from home and able to get the vehicle home safely. Turned the headlights switch to manual to turn lights back on.No warning lights came on. Mechanic will look at vehicle later this week. I have no confidence the mechanic will be a to replicate the problem. That's their if can't be reproduced or the computer did notice, it didn't happen .The vehicle is available for inspection
NHTSA ODI #11419744
Mileage unknown · May 14, 2021
EngineFuel/propulsion SystemPower Train
WHEN DRIVING THIS VEHICLE RATTLES AND SHAKES IT HAS A BURNING SMELL/GAS SMELL. IT CUTS OFF WHILE DRIVING. LOOSES OIL.OIL AT LOW LEVEL BEFORE DUE. THIS MAKE AND MODEL IS NO LONGER BEING MANUFACTURED. IT HAS A KNOWN HISTORY OF ENGINE PROBLEMS. WHY WERE CONSUMERS ALLOWED TO BUY THIS CAR. PROBLEMS ARE ACTIVE AND ONGOING. ST…
Read full complaint
WHEN DRIVING THIS VEHICLE RATTLES AND SHAKES IT HAS A BURNING SMELL/GAS SMELL. IT CUTS OFF WHILE DRIVING. LOOSES OIL.OIL AT LOW LEVEL BEFORE DUE. THIS MAKE AND MODEL IS NO LONGER BEING MANUFACTURED. IT HAS A KNOWN HISTORY OF ENGINE PROBLEMS. WHY WERE CONSUMERS ALLOWED TO BUY THIS CAR. PROBLEMS ARE ACTIVE AND ONGOING. STARTED ABOUT A YEAR OR CLOSE TO A YEAR AFTER PURCHASE. IT IS A LEMON . THE DEALER WANTS TO DIAGNOSE THE ENGINE, BUT THEY ALREADY KNOW THE ENGINE IS NO GOOD.
NHTSA ODI #11416530
24,770 miles · Apr 20, 2021
Structure
I WAS DRIVING ON THE FREEWAY AT ABOUT 60MPH AND SUDDENLY THE FRONT PART OF MY PANORAMIC SUNROOF EXPLODED. THERE WAS NO IMPACT OR ACCIDENT THAT CAUSED THIS. WE WEREN'T HIT BY ANY ROAD DEBRIS OR ANYTHING IT JUST EXPLODED WHILE DRIVING.
NHTSA ODI #11413054
72,800 miles · Apr 16, 2021
Engine
TL* THE CONTACT OWNS A 2018 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE ABRUPTLY STALLED. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT COASTED THE VEHICLE UNTO THE ROAD SHOULDER AND RESTARTED THE VEHICLE. THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE VEHICLE WA…
Read full complaint
TL* THE CONTACT OWNS A 2018 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE ABRUPTLY STALLED. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT COASTED THE VEHICLE UNTO THE ROAD SHOULDER AND RESTARTED THE VEHICLE. THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO ANCIRA KIA (6139 BANDERA ROAD, SAN ANTONIO, TX 78238, (210)684-4000) DUE TO THE HESITATION AND STALLING. THE DEALER REPLACED THE SPARK PLUGS AND CHANGED THE OIL HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 72,800.
NHTSA ODI #11408382
98,000 miles · Mar 2, 2021
Engine
I ORIGINALLY LEASED MY 2018 OPTIMA WITH 98 MILES ON IT AND BOUGHT IT OUT AT THE END OF MY LEASE THIS WAS MY SECOND OPTIMA, I ALSO HAD 2 HYUNDAI SONATAS. SINCE I'M IN SALES I HAD THE ADDED MILEAGE ON IT. AT 98,000 MILES THE ENGINE STARTED TICKING. I ORIGINALLY HAD A 2013 HYUNDAI SONATA THAT WHEN IT HIT 105,000 STARTED TICKING …
Read full complaint
I ORIGINALLY LEASED MY 2018 OPTIMA WITH 98 MILES ON IT AND BOUGHT IT OUT AT THE END OF MY LEASE THIS WAS MY SECOND OPTIMA, I ALSO HAD 2 HYUNDAI SONATAS. SINCE I'M IN SALES I HAD THE ADDED MILEAGE ON IT. AT 98,000 MILES THE ENGINE STARTED TICKING. I ORIGINALLY HAD A 2013 HYUNDAI SONATA THAT WHEN IT HIT 105,000 STARTED TICKING ONLY TO FIND THAT IT WAS BURNING OIL (1.5 QUARTS A WEEK) SO I WAS HESITANT ABOUT ANOTHER KIA BUT THE DEALER ASSURED ME THAT KIA HAD BEEN AWARE OF THE PROBLEM AND THAT THEY HAD FIXED IT. GUESS WHAT?! IT HASN'T. I TOOK MY VEHICLE IN EVERY 1,000 MILES FOR OIL CHANGE AND HAVE THE DOCUMENTS SHOWING HOW MUCH OIL WAS BEING BURNED OFF. ACCORDING TO KIA CORPORATE THERE IS NOTHING WRONG EVEN THOUGH MY VEHICLE REQUIRES A QUART OF OIL EVERY 1,000 MILES AND WAS UNDER OWNERS WARRANTY. NEVER AGAIN. PEOPLE WATCH YOUR VEHICLES. THIS IS A KNOW PROBLEM WITH KIA AND HYUNDAI AND THEY DO NOT HONOR THEIR WARRANTIES.
NHTSA ODI #11398642
52,619 miles · Mar 1, 2021
Unknown Or Other
BOTH OF MY BACK DOOR SENSATORS ARE SAYING THE BACK DOORS ARE OPEN BUT THEY'RE LOCKED
NHTSA ODI #11398552
40,000 miles · Jan 30, 2021
EngineService Brakes
LOUD RATTELING WHEN CRANKING, CONTINUOUS RATTELING WHEN ACCELERATING UNDER DRIVERSIDE FLOOR BOARD MADE A CLUNK SOUND WHEN APPLYING BRAKES AND NOW ITS LIKE A SLIDING SOUND BEFORE IT CATCHES BRAKE
NHTSA ODI #11390809
35,000 miles · Jan 12, 2021
Steering
TL* THE CONTACT OWNS A 2018 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING LOCKED IN MID TURN WITH THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CALLED PERRIS VALLEY KIA (707 E 4TH ST, PERRIS, CA 92570) AND WAS INFORMED THAT THE ONLY WAY TO REPAIR THE D…
Read full complaint
TL* THE CONTACT OWNS A 2018 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING LOCKED IN MID TURN WITH THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CALLED PERRIS VALLEY KIA (707 E 4TH ST, PERRIS, CA 92570) AND WAS INFORMED THAT THE ONLY WAY TO REPAIR THE DEFECT WAS TO DUPLICATE THE FAILURE. THE CONTACT WAS ADVISED TO LEAVE THE VEHICLE WITH THE DEALER FOR AN EXTENDED PERIOD. THE CONTACT DECLINED THE OFFER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
NHTSA ODI #11387770
36,826 miles · Dec 12, 2020
Electrical SystemService BrakesSteering
I HAVE 63,826 MILES ON MY 2018 KIA OPTIMA S AND I DROVE IT TO THE STORE AND ALL MY LIGHT ON THE DASH CAME ON WHEN I WOULD COME TO A STOP AND MY POWER STEERING WOULD GO OUT AND ABOUT CAUSE ME TO WRECK. I WAS TOLD THAT IT WAS MY ALTERNATOR BUT AFTER GETTING A NEW ALTERNATOR I THEN DROVE IT TO GET DINNER A FEW DAYS LATER WHEN THE S…
Read full complaint
I HAVE 63,826 MILES ON MY 2018 KIA OPTIMA S AND I DROVE IT TO THE STORE AND ALL MY LIGHT ON THE DASH CAME ON WHEN I WOULD COME TO A STOP AND MY POWER STEERING WOULD GO OUT AND ABOUT CAUSE ME TO WRECK. I WAS TOLD THAT IT WAS MY ALTERNATOR BUT AFTER GETTING A NEW ALTERNATOR I THEN DROVE IT TO GET DINNER A FEW DAYS LATER WHEN THE SAME THING STARTED HAPPENING AGAIN AND MY POWER STEERING KEPT GOING OUT AGAIN. I HAVE TWO NEWBORN BABIES, A 5 YEAR OLD AND A 10 YEAR OLD IN THE VEHICLE WITH ME AND HAD I WRECKED WHEN THE POWER STEERING WENT OUT IT COULD HAVE BEEN A BAD SITUATION.
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Consequence & remedy
Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.
Remedy: Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC278.
Kia Motors America (Kia) is recalling certain 2017-2018 Kia Optima hybrid vehicles. These vehicles are equipped with a Voltage Protection Device (VPD), designed to protect the high voltage battery module, that may activate inadvertently.
Consequence & remedy
Consequence: If the VPD activates while the vehicle is being operated in Electric Vehicle (EV) mode, there may be a loss of power, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will remove the VPD switch and install two newly designed Battery Management Systems (BMS) that contain Overvoltage Protection Devices (OPDs), free of charge. The recall is expected to begin May 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC162.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
2018 Kia Optima Problems, Complaints & Recalls | Skip That Year