2018 Kia Niro

The dealership is falsely reporting to Kia Corporate and the NHTSA that Recall SC276 is 'completed' by only replacing a fuse. They are refusing to replace the actively leaking, fire-hazardous Hydraulic Clutch Actuator unless I pay an out-of-pocket diagnostic fee. They are violating federal recall safety mandates by trying to release a vehicle with an active, un-repaired recall leak.

The contact owns a 2018 Kia Niro. The contact stated that while driving at an undisclosed speed, the temperature gauge became elevated, and the vehicle stalled. The message "Check Hybrid System - Turn Engine Off" was displayed. The contact associated the failure with NHTSA Campaign Number: 23V534000 (Power Train). The dealer was contacted and stated that the vehicle was serviced under the recall; however, the vehicle was still inoperable, and additional diagnostic tests were needed. The vehicle was towed to an independent mechanic, and the mechanic discovered that there was no coolant inside the coolant reservoir. The contact attempted to contact the dealer but had not received a reply from the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 158,000.

The vehicle experienced a sudden powertrain failure while driving. A certified Kia dealership diagnostic scan confirmed active Diagnostic Trouble Code (DTC) P17ED (Engine Clutch System) and a physical hydraulic clutch fluid leak around the transmission housing area. These symptoms match the exact criteria of NHTSA Safety Recall 23V534 (Kia Campaign SC276) for the Hydraulic Clutch Actuator (HCA). The manufacturer's defective component leaked fluid, causing direct consequential failure of the internal clutch and transmission assembly. Kia is refusing to remedy this safety campaign failure at 100% zero cost to the consumer, violating federal safety recall mandates by attempting to charge 50% of the repair cost ($3,708.29) under the guise of 'goodwill assistance'.

I am reporting a safety issue involving my 2018 Kia Niro hybrid related to the Hydraulic Clutch Actuator (HCA), which is currently subject to a recall addressing fire risk. My vehicle has already had the recall remedy performed, which consisted of inspection and installation of a lower-amperage fuse. The dealer confirmed that the actuator is leaking fluid but did not replace it because there was no evidence of PCB contamination, which is the condition required under the recall. However, the vehicle is now experiencing significant drivability issues that create a safety hazard: Intermittent hesitation when accelerating from a stop Failure to properly engage the transmission, especially on inclines Engine revving without corresponding vehicle movement Delayed or inconsistent clutch engagement In one recent instance, the vehicle would not properly engage while attempting to move from a stopped position on an uphill incline, creating a hazardous situation where the vehicle could not reliably move when needed. This condition appears to be caused by loss of hydraulic pressure due to the leaking actuator, even though it has not yet reached the stage of PCB contamination described in the recall. The current recall remedy does not address this failure mode. Instead, it allows a known defective component to remain in service until it reaches a condition that presents a fire risk. In the meantime, the vehicle can experience loss of propulsion under normal driving conditions. I believe this represents a separate safety defect or an incomplete remedy, as loss of propulsion, especially during acceleration from a stop or on an incline, can significantly increase the risk of a crash. I am requesting that NHTSA investigate whether the current recall adequately addresses all safety risks associated with the defective Hydraulic Clutch Actuator, including drivability and loss-of-propulsion conditions that occur prior to PCB contamination.

The contact owns a 2018 Kia Niro. The contact stated that when the vehicle was shifted into reverse(R), the vehicle failed to respond. The vehicle was turned off and restarted to reset the transmission, but the vehicle failed to respond while in reverse(R). The vehicle was shifted to drive(D) but failed to respond. The vehicle was shifted into park(P). The vehicle was towed to a local dealer. The dealer diagnosed the vehicle and determined that the transmission fuse and the hydraulic clutch actuator had failed and that the transmission needed to be replaced. The contact researched online and related the failure to NHTSA Campaign Number: 23V534000 (Power Train). The manufacturer was contacted and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 175,000.

Ever since the purchase of the car I been bringing this attention to the dealership but they always turn down and avoiding the situation at first electrical issues like turning signals goes in and out window stop rolling up sometimes had to try for hours just rolls up fog light check light headlight and turn signal all together went out in the beginning started to work in and out and now window turn signal front both and one fog light now won't come back and front Air Flap won't operate that's from the few months into the car check light and also in the beginning car transmission always felt rough not gears smoothly change I brought this attention but they always ask change the transmission fluid but it's was a new car felt that but never bothered looking into but over time got worst now it hit you when picking up like gear just stuck and your whole body gets that shock like someone hit you from the back every time and when comes to slow stopping making crying sound. It's like I made the biggest mistake why I decided to buy the new car because I know old cars have problems but this is Brand New I bought shouldn't have problems, and from it's was new always heard the click sound when move from complete stop like go from on red light or from any stop position click hear it from front never worried but was not feeling good why but now all of sudden it's unbearable sound when turning or making u turn loud like anything when acceleration but not in straight drive asked dealership about all the problems I been getting since was a brand new car the answered I got it's now not in the warrenty will cost to check wow what a rip off and when I use to say those problems when was in the warrenty they would say it's not the major issue and yes one time one of the tech specialists I mentioned he you know what he said made me sick we would try something but warrenty is BS it's a piece of *** we never get money easily so this is why they always refuse to take this seriously wow

The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Kia Niro. The contact stated that while operating the vehicle, the vehicle failed to shift out of neutral while shifting the gear shift lever. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and the DTC code: P090B:73 error was retrieved. In addition, the contact stated that an unknown message was displayed. The local dealer was contacted and informed the contact that the failure was related to an unidentified recall; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 136,663.

The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.