2017 Kia Niro

The contact had a loaner 2017 Kia Niro. The contact stated while driving and stopping at a red light when the light turned green the contact depressed on the accelerator pedal and was going about 5 MPH when suddenly the power steering failed. The contact manually steered the vehicle and caused the driver to rear-end and crash the vehicle in front of her that also caused that vehicle to rear-end the vehicle in front of them which caused a 3 car accident. There were no warning lights illuminated from the vehicle, The air bag did not deploy. No one was injured. There was no medical treatment needed at the scene. A police report was filed. The contact was able to drive the vehicle back to the local dealer where they loaned the vehicle to have it returned. The contact was informed a week after the accident there was a recall for that year and model of vehicle for power steering and the contact reached out to a local dealer to inquire if that particular vehicle was part of the recall but did not get any response. The vehicle was repaired. However, the contact was told the vehicle was sold shortly after the repair to an individual without knowing if the vehicle had a recall. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

TL* THE CONTACT OWNED A 2017 KIA NIRO. WHILE THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE, A LOUD ABNORMAL NOISE WAS HEARD. THE CONTACT LOOKED OUTSIDE AND NOTICED THAT THE FRONT PASSENGER TURN SIGNAL LIGHT AND THE MIDDLE OF THE VEHICLE WERE ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT STATED THAT THE BATTERY CAUSED THE FIRE AND DECLARED THE VEHICLE A TOTAL LOSS. THERE WERE NO INJURIES SUSTAINED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CALLED AND THE CONTACT WAS AWAITING A CALL BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.