2017 Kia Niro

Car stalled, overheated due to coolant leaking into car parts which is causing catyllac converter to not work correctly. The issue is not with the catillac converter but the faulty piece that causes coolant leaking. This is a known issue amongst Niro Users. KIA is illegally forcing customers to purchase the most expensive part instead of bypassing so that the heat exchange system doesn’t leak into converter. The same issue affects the EV model which KIA has recalled but they refuse to add the hybrid to the recall list. Please help. The repair is $3,000 and customers that have paid to fix only end up in the same position moths later with the same issue. I reported the issue to KIA and my claim was denied.

Car gives digital signal of overheating, white smoke pours out of exhaust but there is no code that allows dealership to diagnose and remedy. This has occurred twice in the last 6 weeks and the car has sat at the dealership for weeks. This problem and inability to repair without a $1,200 exhaust system replacement is well documented on-line [XXX] ] and the dealership is unhelpful. It appears there's a design flaw that allows this to occur and should be remediated by the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Few days ago, the check engine light turned on in the dashboard of the Kia Niro 2017 The car was taken to an authorized Kia dealership for diagnostic. The dealership informed that the "Fuel air filter kit & NVLD" needed to be changed at the expenses of the owner. The same issue was described in the "Kia technical service bulletin ... SA395" in the NHTSA website. This bulletin explains that the dealership has to repair this issue under warranty, even if the warranty is expired. The dealership said that this car VIN number is not covered by this bulletin; however, the issue is exactly the same as described in the mentioned document. The car mileage is under 54,000 miles. I would appreciate if NHTSA reviews the list of VIN numbers in order to cover all the cars that present this problem.

My 2017 Kia Niro (hybrid) discharges white smoke and overheats while being driven. I brought it to a reputable mechanic immediately. After a thorough inspection, it was discovered that coolant is leaking into the engine because the 'heat exchange recovery unit' is not functioning correctly. There are two similar complaints about the same model vehicle already posted on your site (NHTSA #11442817 & #11457565). A Kia dealership told my mechanic that the part (#28601G5320) is on back order everywhere w/ no availability in sight.

On 12/03/2021 I noticed white steam coming from the exhaust of my vehicle. Very shortly after noticing this issue I lost all heat and the engine temperature began to rise. I immediately checked the engine coolant level and noticed the reservoir was empty. On 12/04/2021 an authorized dealer diagnosed the issue as a cracked catalytic converter/heat recovery unit. This assembly allows exhaust gases to heat up engine coolant to improve gas efficiency. When the system fails it allows engine coolant to burn off an causes the vehicle to unexpectedly over heat, hence putting the occupants at great risk. Simple internet research has shown that this is a common problem with this vehicle yet the dealer is refusing to pay for the replacement of this defective part.

The contact owns a 2017 Kia Niro. The contact stated while driving 35 mph, the vehicle stalled without warning. The contact took the vehicle to the local dealer, where the vehicle was being serviced. The vehicle was not yet diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 94,000.