2020 Kia Niro Ev

The contact owns a 2020 Kia Niro. The contact stated that while driving at an undisclosed speed, the coolant system warning light illuminated. The contact stated that after entering the vehicle following a charging session, there was a burning odor coming from the vehicle while the coolant system warning light was illuminated. The contact stated that the 12-volt battery voltage decreased from 12 volts to 2 volts. The vehicle was taken to the dealer several times, and TSB: ELE270 was associated with the issue. The contact was informed that the inverter coolant pipes had failed and needed to be replaced, and that the BSC-1 coolant needed to be replaced with BSC-2 coolant. The vehicle was repaired; however, the failure recurred. The contact stated that the coolant system warning light was illuminated after the vehicle was returned. The contact was concerned that the vehicle posed a fire risk because the vehicle was being charged in the garage at the residence. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 58,000.

I am submitting a complaint regarding a safety issue with the rearview camera on my 2020 Kia Niro EV. VIN # [XXX] The rearview camera display has stopped functioning properly. Based on technical research and driver community reports, this issue appears to stem from an electrical surge that causes the camera circuit to malfunction. Upon checking owner forums, I became aware of an active manufacturer campaign/recall (Kia Recall SC342) related to this fault. However, I have not received any official recall notification or letter from Kia regarding my vehicle. Because a non-functioning rearview camera significantly reduces rear visibility and poses a clear safety hazard, I request that the NHTSA review this defect and ensure affected owners are properly notified and provided with a repair solution. Thank you for your assistance in investigating this safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Kia Niro EV. The contact stated that the vehicle was repaired under an undisclosed recall on two separate occasions; however, the part failed a third time after the vehicle was repaired. The manufacturer declined to offer additional repairs under the recall. The contact referenced NHTSA Campaign Number: 22V899000 (ELECTRICAL SYSTEM); and associated the failures with the recall. The vehicle was driven to a dealer but was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,000.

About 7 months ago, "Refill Inverter Coolant" warning came up. Since then, I've scheduled service appoitment wtih Van Nuys Kia dealership 5 times to resolve this issue, but even after recent appoitment 2 weeks ago, this warning is still came up on my dashboard. Every time I start the car, the persistent refill inverter coolant light comes on. I believe I am experiencing this issue because KIA and their dealership where I bought my car doesn't want take ownership of this issue and resolve it. I am deeply concerned about my safety and the safety of my children when I drive my Kia vehicle.

Faulty EPCU and circuit board damaged from coolant leak, as described by Kia technician. Other components have been affected. Estimated $3,000 in parts left to replace. Total repair cost is looking to exceed $13,000. On last failure of car, I was driving as the Electical Vehicle Systems error occurred and the car went into neutral and when it slowed down, went into Park. Car would start and drive 10-15 feet before becoming inoperable again. Dealership says they fixed by adding coolant and they couldn't replicate the error. It took me 200 ft of driving to do it. I turned on the AC and the error happened. Could have been coincidental. Kia has declined/refused repairs because serious fault happened at 60,800 miles and they say its out of warranty. Issue had been going on for about 30,000 miles at that point with no resolution ever being reached. Car has been throwing errors and codes and repeated attempts to have Kia check my car for the recall that had been issued were ignored and i was told the recall wasnt the issue. April 29, 2023 was the first time I contacted Kia service about the Low Inverter Coolant message I was getting. Kia insisted that coolant just needed to be flushed. Coolant Issue persisted. They bled and flushed the system and put new coolant in. Issue peristed. Car was taken to dealership at least 3 or 4 times. On one occasion, technician informed me that if the coolant message goes away when you turn the car off and it doesn't constantly flash, there's no urgent issue. He was apparently misinformed. I have now had the exact thing happen to my car that the recall was meant to prevent. My car was produced in 8/20 so within recall time-frame. My car should be recalled and Kia should be made to rectify the situation. All repair documents and estimates are included in my submission.

The contact owns a 2020 Kia Niro. The contact stated that after charging the battery to 80 percent, the vehicle immediately turned off while reversing out of the charging station. After restarting the vehicle and driving, the failure reoccurred. The vehicle was towed to the dealer who cleared the failure codes and tested drove the vehicle, but no failure was identified. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 17,972.