2015 Kia K900

My Kia Consumer Care Case #[XXX] assigned May 2024. For Lights/Headlights/Illumination Safety hazards. My complaint purpose is to explain & show docs. of my Interrupted Illumination Headlights/Loss of Viewing while using the headlights during the night. See attached snapshots taken on [XXX], [XXX] and [XXX] showing the Safety Hazards Interrupted Illumination LED Headlights/Loss of Headlight Visibility and indicating a Safety Risk with me having another crash. Due to this Safety Hazard issue, my vehicle safety driving is ONLY DURING THE DAY light DUE TO Interrupted Illumination Headlights/Loss of Headlight Visibility. I have also attached docs pertaining to the KIA RECALL #SC130 HEADLIGHT MULTI-FUNCTION SWITCH, which states the "consequence as Loss of Headlight Illumination and reduced visibility, in addition to an increase to the risk of a crash. I've already had a crash. I need this Safety Hazards Interrupted Illumination Headlights/Loss of Headlight Visibility and indicating a Safety Risk resolved with a recommended Safety Repair to its earliest time. Thank You [XXX] [XXX] 8/18/24 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when parts were available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the ABS and the check engine warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed, and the contact was informed that the part for the recall repair was not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 105,000. VIN tool confirms parts not available.

The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The lights malfunctioned, by flickering and finally going out. Putting me and others at risk by not having my lights working properly. There were NO warnings, prior to the incident. It has happened numerous times, scaring me to death. I am 86 years old and wasn't prepared to have my lights go out and not be able to see where I was going, or if others could see me. It started in 2017 and has happened often since then. I didn't know what was wrong and the Dealer said they didn't know anything about it BUT it continues to happen. Now the dealers want $159.00 to diagnose a faulty light problem that is DANGEROUS TO ME AND OTHERS.