2025 Kia K5

My 2025 Kia K5 with less than 10k miles on it is experiencing intermittent windshield wiper failure. Starting over two months ago, my windshield wipers would fail in the sense they would not turn on while it is raining and/or would not activate when I use the sprayer function leaving residue and obstructing my view in both scenarios. This is a critical safety issue that has been documented on video, however the dealership/Kia are not being forthcoming in fixing the issue. My car has been in the shop over a week at Mark Kia and there is still not a remedy for the issue. They claim to not being able to reproduce the issue and will not do further diagnostics until it happens. The car is leased and I do not feel safe driving it knowing there is a chance my wipers can fail intermittently (as they have while it has been raining) so I'm filing this complaint.

Tire size: P 235/45 R 18 While I was driving home from work my steering started feeling a little shaky. My commute is 6.5 miles. I thought it felt a little weird about 2-3 miles in and I called my boyfriend to meet me when I got home because I could tell something was off, but my tire pressure was fine. When I was about .5 miles from our home, the shaking became audible and violent so I got scared and pulled off. I called again for help while I was parked and walked around to see if there was anything weird and I could not see anything. About 3-4 minutes later while I was sitting in my car waiting, my tire exploded. It shook my car and was so loud that people ran out of the building I was in front of to see what happened. At this point, I had a tire indicator come up saying something was wrong. When I walked around my car again, I saw in one of my tires the cords came out and split in middle of the tread causing separation, and the tire still had air in it. It also scratched my paint around the tire. When I had help come, we put my spare on and got it home, and we took it to a tire dealer the following morning. They all were shocked at how new the tire was and what happened. Everyone is so glad I was parked when it happened and upon research, this is a common occurrence with this brand and type of tire anywhere with 1000-10000 miles on it. My vehicle is less than 6800 mi and the specialists even said the tire had basically no wear and was faulty. On top of that, Pirelli warranty essentially refused to process anything and the dealer that THEY told us they would work with, Pirelli kept hanging up on them. They would not give me a name, let me speak to a supervisor, or give me a call back number should the call “disconnect” again. The dealer was able to comp the tire through their management, but even then, the issue of the faulty tire remains, and based on what I felt, I don’t want someone to get hurt having this happen to them while their car is in motion.

The contact owns a 2025 Kia K5. The contact stated that while her daughter was driving at an undisclosed speed, the Tire Pressure Monitoring System (TPMS) warning light illuminated. The contact's daughter took the vehicle to a specialty tire shop, and it was determined that the front driver’s side tire had two bubbles. One bubble was located on the top, and one bubble was on the front side. The tire was replaced. The tire manufacturer was made aware of the failure and referred the contact to the vehicle manufacturer for assistance. The failure mileage was approximately 2,500.

Transmission has extremely hard shifting if vehicle sits for more than 24 hours. After the vehicle is parked, inside garage, or outside, the first drive of the day has an extremely hard shift of the transmission on the first shifting of the day. The shift it so hard, it jerks the entire car and jolts me in my seat. The remainder of the drive and day, the hard shifting does not occur. Took the vehicle into dealership where purchased at 1000 miles and left it with them for 2 full days. Unsurprisingly, they said they were, "Unable to reproduce". The next day, the vehicle had the exact same problem. I have close to 3000 miles on the vehicle and the transmission continues to do the exact same thing every time I drive it. It is terrible for a brand new car. It doesn't matter which "Drive mode" the vehicle is in. The dealership also tried to reset the ECM. But no luck. My neck and back have been sore from the hard shift events too.

The contact owns a 2025 Kia K5. The contact stated that the vehicle was purchased from the Kia dealer as a brand-new vehicle. The contact stated that while attempting to register the vehicle on the online vehicle rental site Turo the following day, the contact became aware that the VIN was included in a recall. The contact stated that the dealer had sold and delivered a brand-new vehicle that was under recall. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure.

I am the owner of a 2025 Kia K5 GT-Line that was recently involved in an accident. In the days prior to the crash, I experienced recurring issues including screen reboots while driving and temporary power loss. I do not remember the moment of the accident, and I am currently under medical care for head trauma. I am reporting this because I believe the vehicle may have malfunctioned in a way that contributed to the accident. Please advise if there are known issues with the 2025 K5 GT-Line, and how I can formally report this case for technical investigation.