2023 Kia K5

The contact owns a 2023 Kia K5. The contact had received an unknown Emissions/Fuel Tank recall. The vehicle was then taken to a dealer, where the vehicle was inspected and failed the inspection. The vehicle was deemed unsafe and inoperable due to an expanded fuel tank. The vehicle was not repaired due to the recall not being honored by the dealer and manufacturer because the vehicle failed the inspection. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

Driving down the highway and heard a pop and my seats were rising slowly and while trying to make it to the nearest exit only two minutes later my rpm’s started jumping and my engine just shut off and multiple dash lights came on. Had it towed to Kia and after they did an inspection they said that my fuel tank had expanded and was pushing on my fuel lines and pushing my back seats up. Screen shot of technician video summary sent to me by dealership down below.

I am submitting an update regarding my 2023 Kia K5 (VIN: [XXX] ). •On July 25, 2025, I delivered the vehicle to my dealership for recall-related fuel tank issues. •As of today (61 days later), the vehicle remains out of service and undrivable. •The dealership opened a Kia Techline case, confirming they are unable to repair the fuel tank issue and that it is a safety hazard. •Kia North America has not provided any resolution, despite repeated contacts and escalation of my case (Kia Claim #25408405). •I have incurred significant financial hardship, including paying the monthly car loan, maintaining minimum insurance, and paying for out-of-pocket rental expenses while Kia holds my vehicle. •I also contacted Kia Finance, and they confirmed my hardship notes are documented in their system. This situation is ongoing, with no repair performed, no reimbursement, and no safe solution provided. The recall remains unresolved, and the vehicle is unavailable for use. I request that NHTSA take immediate action to ensure Kia complies with its recall obligations and consumer safety requirements. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving at about 70 MPH the right rear tire locked up temporarily causing loss of control of the vehicle. Luckily there were not other cars around as the car was in 3 lanes prior to coming to a complete stop. If this happened in traffic it could have caused a significant accident. There were no warning lamps on dash before or after the incident. After inspecting vehicle on side of road I could not see any issues. Drove about 15 yards and heard a grinding noise. Vehicle was towed to dealership. Dealership has inspected vehicle and advised it was caused by a failed awd coupler. The repair will be covered by warranty.

the vehicle failed the fuel tank Inspection recall.I have a tech line case open :Case number 25408405 . It has been 46 days since the vehicle has been at the dealership waiting for information from Kia USA . I have been still told to pay for car note that I am financing through Kia itself as well as rental because the dealership doesn’t have any loaners .

The fuel tank in my 2023 Kia K5 LXS expanded and bent the subframe. This is a known problem with K5's with the 1.5L turbo engine. Kia had an emissions campaign for this problem affecting 2021 to 2024 models. My VIN isn't in that campaign, but it had the same problem. Given the fuel tank expansion and bent subframe, my car is no longer safe to drive and has been sitting at the dealership. I was told that with the fuel tank expansion a plate could pop open and create a fire or explosion. This also caused a significant loss of power, making the car untenable to operate. Kia's Techline reviewed the findings from the dealership service department (Campbell Kia Missoula), but closed the case without offering a repair and escalated it to another department (Consumer Affairs?), where it remains unresolved after two weeks. Kia is failing to resolve the issue in the form of either a repair or a buyback and keeps dragging the case out with virtually no contact or updates. Please help. This needs resolved ASAP.

After getting my rearview mirror, repaired by the Kia dealership when I break when I came to a stop, my car started flashing forward, collision warnings, and Blindspot assist warnings and activated the emergency parking break ticket to the Kia dealership they saw the safety issues in in diagnostics and a history of it They said they won't replace anything unless it happens in the dealership's care gave the car back to me and less than five minutes after leaving the same issue occurred. They've currently had my car two weeks and have no update on what's going on was almost in an accident because of this issue after getting it back from the dealership. I also have a recording of the dealership stash. They won't do anything about it unless it happens in their care. With them, knowing it's a safety issue.