2023 Kia K5

The contact owns a 2023 Kia K5. The contact stated that the front splash guard had detached from the vehicle following a night of driving in the rain. The contact stated that the failure had occurred without impact. Upon inspection, the dealer informed the contact that the repair would not be covered under warranty and provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was provided with a case number. The failure mileage was 54,269.

The contact owns a 2023 Kia K5. The contact stated that while the vehicle was parked, the contact observed that the trim below the rear windshield and the trunk lid trim had partially detached. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the trunk lid trim needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

My 2023 Kia K5 experienced a fuel system issue related to Recall SC288 (Fuel Tank Inspection & ECM Update). The vehicle displayed a check engine light and could not accept fuel while refueling. The vehicle was taken to a Kia dealership on May 21, 2025 where the recall inspection failed. The repair order states the fuel tank swelled and damaged the body of the vehicle. Kia opened a Techline case and retained possession of the vehicle. Kia has now acknowledged the vehicle is not repairable. The vehicle has been in Kia’s possession since May 2025. This situation resulted in extended loss of use and financial hardship.

Front driver side bottom bumper has unclipped randomly. I’ve spoken to a group with other 2023 Kia K5 GT-Line owners and at minimum 30 others have had the same exact clip from the bumper randomly detach. This could cause a hazard for other drivers if the bumper were to detach and possibly hang while driving at a high speed on the freeway.

The contact owns a 2023 Kia K5. The contact received notifications of NHTSA Campaign Numbers: 25V794000 (Fuel System, Gasoline) and 25V493000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and the dealer confirmed that parts were not yet available and were on back order. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

Component or System: Front sunroof glass – panoramic sunroof system The sunroof has been removed but I could provide pictures What happened: While my vehicle was parked, the front sunroof glass panel spontaneously exploded outward, sending shattered glass fragments upward and outward. There was no external impact, object, or weather condition that could have caused this. The sunshade was closed, which fortunately prevented the glass from falling into the cabin. Had the shade been open, I or any occupant would have been at serious risk of injury. How safety was compromised: This is a serious vehicle safety defect. Spontaneous sunroof explosion could have caused glass-related injury to occupants, or road hazards to nearby vehicles or pedestrians if this had occurred while driving. The vehicle is currently unsafe to drive, especially in bad weather, due to a gaping opening in the roof. Inspection/confirmation by service center: Yes – the vehicle was inspected by two authorized Kia service centers. Both confirmed the glass was blown outward, not due to any external force. The second service center provided a quote to replace only the glass, not the entire sunroof system, indicating it was a glass failure. Inspection by manufacturer/insurance/police: Kia America has not physically inspected the vehicle and refused to request a statement from the service center, even after I submitted photographic evidence and a recording where the service manager agreed with my explanation. The vehicle was not inspected by police. My insurance was notified, but I am attempting to resolve this under warranty due to the nature of the defect. Warning messages or symptoms before failure: There were no warning lights, sounds, messages, or cracks leading up to the incident. The glass exploded without warning, which is why this poses a critical safety concern. Best assessment of cause: I believe this was a structural defect in the sunroof glass or a manufacturing/design flaw. I’v

at 2:30 PM i had noticed that my passenger rear trim, right above my trunk was loose. I made note of it. about three hours later, i was driving down the interstate and i noticed it came off and was flying through the air. Thankfully it didn’t hit another vehicle but this isn’t the first time I have had issues with the trim and a lot of other k5 owners have had issues as well.