2022 Kia K5

On XXX, while traveling to [XXX], I experienced serious fuel system problems after filling my vehicle. The fuel gauge fluctuated from full to empty, and a loud pop caused the rear seat, where my two children were sitting, to lift upward. The vehicle would not accept more fuel despite the empty reading. I called AAA, but before the tow arrived, the gauge returned to normal, so I continued my trip. After returning to [XXX], I checked my Kia app and discovered active Recall SC356 describing a damaged check valve that could cause fuel tank expansion, rear seat lifting, and abnormal fuel gauge behavior—the same symptoms I experienced. On XXX, I brought the vehicle to The Kia Store in Louisville, advised them of the recall and my symptoms, and requested an inspection. Service Advisor Sidney Daub stated the issue was caused by a scratched muffler, not the recall, and no recall repair was performed. Relying on that assessment, I continued driving. From XXX, while traveling to [XXX], the same problems returned. Smoke came from the fuel tank area, fuel sprayed onto me when I opened the fuel door, and the vehicle became disabled and required towing home. I then took it to Kia Store East on June 10. There, [XXX] advised the failure was related to Recall SC356, and Haley informed me Kia Consumer Affairs would contact me. After weeks of communications, Kia advised on XXX that the vehicle was unrepairable and requested ownership documents. On XXX, Kia offered only to satisfy my loan balance through a buyback. I believe the dealership's failure to properly diagnose & repair the recall condition in April directly contributed to the later failure, safety hazards, towing expenses, and loss of my vehicle. I respectfully request that NHTSA investigate Kia's handling of Recall SC356 and the dealership's actions, & encourage Kia to consider a replacement vehicle, collateral swap, or another equitable resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In XXX 2026, I brought my 2022 Kia K5 GT-Line (VIN: [XXX] ) to Jim Click Kia in Tucson, AZ for routine maintenance. Fuel system testing revealed my vehicle failed inspection due to an active federal recall affecting the fuel tank/fuel valve system. Kia America confirmed the recall defect caused cascading damage to additional components, rendering the vehicle completely unrepairable and unsafe to drive. My safety was put at risk because the vehicle cannot be operated and Kia has confirmed no repair is possible. I have been without my vehicle for over two months. Kia America has proposed a buyback at $10,550 (KBB value), which does not reimburse me for the approximately $35,000+ I paid into this vehicle. I have formally requested full reimbursement under 49 U.S.C. § 30120 and the Magnuson-Moss Warranty Act, which Kia has declined. I am currently in a rental vehicle paid by Kia, which they have threatened to terminate on June 9, 2026 if I do not accept their offer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I bought a 2022 KIA K5 gt-line new and the horn stopped working less than a year later at 64,000 miles Gary Rome KIA assessed the repair and said KIA would not cover. I paid $169.00. In January 2026 my horn stopped working again. Ron Bouchard KIA assessed and said KIA would not cover repairs, I paid $819.98 myself. I have contacted KIA myself and with the assistance of the Ma Atty Gen'l office. I and the Atty Gen'l advocate have not received a reply from KIA. my out of pocket cost so far is $877.38 not including down time and inconvenience. KIA reportedly quietly acknowledged the horn issue in the K5 and extended warranty to cover repairs but did not or will not reimburse me my cost. I have uploaded bills and KIA horn defect acknowledgment article

The infotainment system in my 2022 Kia K5 began failing on or around early December, 2025, at approximately 44,000 miles and has continued to worsen. The vehicle is currently at approximately 47,000 miles. The screen displays the Kia startup screen repeatedly and does not fully load, flashing, becoming unresponsive, and ultimately causing distraction while driving. Audio may still function, but key features such as Bluetooth, Apple CarPlay, and auxiliary input do not work. The backup camera will either not function at all or will flash intermittently while reversing. This failure affects safe operation of the vehicle because it limits access to vehicle controls and creates distraction while driving due to the malfunctioning display. It also impacts visibility and usability of integrated systems that are expected to function reliably. The problem has been reproduced consistently and was evaluated by a Kia dealership. The dealership was unable to determine a clear cause for the failure but recommended full replacement of the infotainment system at a cost of approximately $6,700. There were no clear warning messages prior to failure. The issue has persisted despite attempts to reset the system and power cycle the vehicle. This appears to be a premature failure of a critical electronic system that should not occur at this mileage.

EPB light with multiple other dash lights come on. It affects my breaking, shifting and acceleration. I was attempting to get on the freeway the first time it happened and my car would not accelerate. I had to drive off to the side to prevent getting hit. It happens intermittently at no given time. I just got it back from the dealership and am still having the issue.

The car was in an accident with the previous owner I bout the car and the carfax showed rear end collision I told the car worked perfectly. After purchase the car brakes have built up 2 times in 5 months the car stalled it has rpm issues lagging and hesitation as well as the safety front end collision has malfunctioned and it locked my brakes up I did all the steps to try to fix it and I ended up having to disconnect the battery. I sent it to the dealer and they said it was fine I now see the carfax as showing front end collision was reported and has been in the shop multiple times for the hesitation and stalling issue which now that my blue certificated warranty is out they found the issue (pcv valve etc) I’ve asked for a remedy with the dealer and they won’t budge this car is a safety liability.

I am submitting this complaint regarding a confirmed safety recall on my 2022 Kia K5 LX that has not been repaired and currently has no available remedy, despite being acknowledged by Kia. This unresolved recall places me, my passengers, and other motorists at ongoing risk. I rely on this vehicle for daily transportation, and continuing to operate it under these conditions creates a constant safety concern that is beyond my control. I have been informed that the recall exists, yet there has been no corrective action, repair timeline, or interim safety solution provided. Leaving consumers in possession of a known defective vehicle without a remedy is unacceptable, especially when the issue involves safety-related components. I am requesting that the NHTSA: •Review Kia’s handling of this recall •Require timely corrective action or an interim safety solution •Ensure accountability so affected drivers are not left operating unsafe vehicles indefinitely I am deeply concerned about the lack of urgency and transparency surrounding this issue. A confirmed safety recall without a remedy is not a minor inconvenience; it is a serious hazard. Thank you for your attention to this matter. I am available to provide additional documentation if needed.

While driving on the highway under normal weather conditions and at the speed limit at approx 50 MPH a loud explosion like a gun shot was heard through the car. The sound of broken glass and wind could be heard; however, there was no collision or object that struck the vehicle in any way. Glass began dropping through the sun shade area and upon pulling over and further inspection the sunroof appears to have exploded outward as all the glass was bent in an upward direction. The vehicle is currently awaiting assessment at the dealership. There was no warning of any kind. It was just a spontaneous explosion. It is my understanding that this has been a problem in some vehicles and many different manufacturers and other companies have recalled their cars however Kia has not.

Kia dealership has confirmed that the components of the vehicle's multi-fuse (located under the hood) for the AC/HVAC system have started to burn and are melting part of the fuse panel due to excessive current draw and excessive heat. Due to this, the vehicle's HVAC (both heat and a/c) does not function. A vehicle's HVAC functions help to: 1) Defrost/defog vehicle's windows during rainy and humid days, 2) maintains a vehicle's air quality, 3) cools the vehicle's interior on hot and humid days, 4) assists in preventing mold and bacteria growth via dehumidification, 5) assists in keeping the cabin cool and dry to prevent driver fatigue and promote driver focus. Other than the inoperability of the HVAC system, no other signs or symptoms were present prior to the issue. I initially though this issue would be covered under Kia's HVAC Blower technical bulletin/warranty (WTY037) however the dealership has advised that the WTY037 only applies if the fuse is blown, not melted. This slight difference in melting vs. blowing should be an issue as the effect of the issue is the same, but components melting seems to be slightly more serious, but is not covered. Also, melting components, to me, could lead to fire hazards.