One day I was driving my car when suddenly I heard a loud explosion sound from the back. I continued to drive the car until I could pull over to inspect the car. In the midst of pulling the car over I began smelling a strong odor of gas in the cabin of the car. Prior to stopping the car started skipping and missing badly. I pull…
Read full complaint
One day I was driving my car when suddenly I heard a loud explosion sound from the back. I continued to drive the car until I could pull over to inspect the car. In the midst of pulling the car over I began smelling a strong odor of gas in the cabin of the car. Prior to stopping the car started skipping and missing badly. I pulled over checked the car and discovered something malfunctioned and caused the rear seat to pop up and be bent from the frame. I proceeded to look under the seat and saw where what appeared to be the fuel pump almost popped out, the bracket above the fuel pump was broken and popped up from the explosion, the seat would not go back in place. I looked at the gas hand I went from 3/4 tank of gas to E in less than a few miles. The exhaust also sounds like something blew or came apart the car runs very loud and you can hear the car sounding like the exhaust have a hole. After the sequence of events the engine light never came on. This is huge life safety problem that should have never happened.
NHTSA ODI #11508811
Mileage unknown · Aug 26, 2021
Fuel/propulsion System
When filling up the gas tank on 3 separate occasions the station pump failed to cut off causing fuel to leak unto the surrounding surface. The Kia K 5 is leased vehicle that I entered into contract in July 2021. The car was used as a demo and I find it suspicious that the dealership wasn’t aware of the issue. The dealership is r…
Read full complaint
When filling up the gas tank on 3 separate occasions the station pump failed to cut off causing fuel to leak unto the surrounding surface. The Kia K 5 is leased vehicle that I entered into contract in July 2021. The car was used as a demo and I find it suspicious that the dealership wasn’t aware of the issue. The dealership is replacing the gas tank at no cost to me.
Kia America, Inc. (Kia) is recalling certain 2021-2024 K5 vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.
Consequence & remedy
Consequence: A melted fuel tank can leak, increasing the risk of a fire.
Remedy: Dealers will replace the check valve. The fuel tank will be inspected for damage and replaced as necessary. All repairs will be performed free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC356. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 1, 2025.
Kia America, Inc. (Kia) is recalling certain 2021-2023 K5 vehicles. The side curtain air bags may have been installed incorrectly, causing them not to deploy properly in the event of a crash.
Consequence & remedy
Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will inspect and reinstall the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed April 7, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC263.
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Consequence & remedy
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Consequence & remedy
Consequence: A fuel leak increases the risk of a fire.
Remedy: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.
Kia Motors America (Kia) is recalling certain 2021-2022 K5 vehicles equipped with 2.5L T-GDI engines. The Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks the ability to diagnose communication faults. If a communication fault occurs while driving around a curve with Lane Following Assist (LFA) engaged, the steering assist level may not adjust properly, causing a sudden increase in the steering effort required.
Consequence & remedy
Consequence: A sudden increase in steering effort can increase the risk of a crash.
Remedy: Dealers will update the R-MDPS software, free of charge. Owner notification letters are were mailed June 24, 2021. Owner may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC213.
Additional source detail variants (2)
Lane Departure: Lane Keep: Steering Assist
Kia Motors America (Kia) is recalling certain 2021-2022 K5 vehicles equipped with 2.5L T-GDI engines. The Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks the ability to diagnose communication faults. If a communication fault occurs while driving around a curve with Lane Following Assist (LFA) engaged, the steering assist level may not adjust properly, causing a sudden increase in the steering effort required.
Consequence: A sudden increase in steering effort can increase the risk of a crash.
Remedy: Dealers will update the R-MDPS software, free of charge. Owner notification letters are were mailed June 24, 2021. Owner may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC213.
Steering
Kia Motors America (Kia) is recalling certain 2021-2022 K5 vehicles equipped with 2.5L T-GDI engines. The Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks the ability to diagnose communication faults. If a communication fault occurs while driving around a curve with Lane Following Assist (LFA) engaged, the steering assist level may not adjust properly, causing a sudden increase in the steering effort required.
Consequence: A sudden increase in steering effort can increase the risk of a crash.
Remedy: Dealers will update the R-MDPS software, free of charge. Owner notification letters are were mailed June 24, 2021. Owner may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC213.
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.
Remedy: Kia will notify owners, and dealers will replace the OCS/ODS unit, free of charge. The recall began March 18, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC207.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification:front Passenger
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.
Remedy: Kia will notify owners, and dealers will replace the OCS/ODS unit, free of charge. The recall began March 18, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC207.
Air Bags: Air Bag/restraint Control Module
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.
Remedy: Kia will notify owners, and dealers will replace the OCS/ODS unit, free of charge. The recall began March 18, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC207.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2021 Kia K5 Problems, Complaints & Recalls | Skip That Year
Illustration