On [XXX] I took my automobile, a 2021 Kia K5 to Planet KIA of Charlotte NC located at 4700 E independence Blvd. I took it there to check what caused my engine light to activate. The initial diagnosis was a bad Sensor-Differential Pressure. Planet KIA repaired the Sensor-Differential Pressure at the cost of $501.17. My extended w…
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On [XXX] I took my automobile, a 2021 Kia K5 to Planet KIA of Charlotte NC located at 4700 E independence Blvd. I took it there to check what caused my engine light to activate. The initial diagnosis was a bad Sensor-Differential Pressure. Planet KIA repaired the Sensor-Differential Pressure at the cost of $501.17. My extended warranty company Route 66 covered $350.28 while I covered the remaining balance of $150.89. The engine light came on again the next day and while driving back to the dealership, I experienced the car slowing down and difficult to gain speed in highway traffic. I returned the automobile to Planet Kia of Charlotte and on [XXX}, I was informed that I had a valve failure which in turn caused my gas tank to swell. On [XXX] the warranty company denied request to pay for repairs due to their policy of not covering emissions which pertained to the valve. Kia refused to fix this problem due to a service campaign recall had been performed on the vehicle before I bought it. They found no issues with the vehicle pertaining to the valve or gas tank swelling. This is clearly a manufacturer’s defect, and it should have been repaired by the manufacturer. If you can, please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11642040
Mileage unknown · Jan 23, 2025
Fuel/propulsion SystemSeatsVisibility/wiper
The Electric seats do not adjust due to failed motors. Electric mirrors do not adjust due to failed motors. Gas refuel door does not open due to faulty actuator. All things that make the care dangerous to drive. Online search reveals that all three issues are very common in the 2021-2023 KIA K5 cars. We believe they pose a dan…
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The Electric seats do not adjust due to failed motors. Electric mirrors do not adjust due to failed motors. Gas refuel door does not open due to faulty actuator. All things that make the care dangerous to drive. Online search reveals that all three issues are very common in the 2021-2023 KIA K5 cars. We believe they pose a danger. Also, they seem to break at about 40-60K miles. Often out of warranty and dealer will not fix even though they acknowledge that the items in question are an issue.
NHTSA ODI #11638110
Mileage unknown · Dec 30, 2024
Fuel/propulsion System
I've took my lease vehicle too dealer for the same problem 3 time car shake no matte what speed check engine light flashes code P0302 cylinder 2 misfire
NHTSA ODI #11633097
Mileage unknown · Jul 24, 2024
Fuel/propulsion System
Purge control valve but pressure in my gas tank and it has expanded. Kia will not replace my tank. Heard 2 loud bangs going down the road I started smelling gas. Check engine light came on. Pulled over and gas is pushing up and out behind my tank flowing down my wheel well. Opened the gas cap and it sprayed gas all over me. I h…
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Purge control valve but pressure in my gas tank and it has expanded. Kia will not replace my tank. Heard 2 loud bangs going down the road I started smelling gas. Check engine light came on. Pulled over and gas is pushing up and out behind my tank flowing down my wheel well. Opened the gas cap and it sprayed gas all over me. I have 2 small children and this could have been a extremely worse situation than it was. On another note I took my car to the dealership they did the update and confirmed my gas tank had expanded. They are not replacing my tank they said bc kia has "no remedy". And tried to sell me a bunch of other services on my vehicle instead. I've contacted kia and they basically told me the same thing they at this time will not be replacing my tank. I've picked the car up they cleared the codes and the car is still running rough.
NHTSA ODI #11604396
Mileage unknown · Jun 12, 2024
Fuel/propulsion SystemSeats
When I was driving I heard big boom sounds in my backseat which ended up being my fuel tank which expanded and raised the back seat. It slowly got worse impacting my car’s fuel sensor and the tank expanded more and more I drove.
NHTSA ODI #11594072
Mileage unknown · Jun 8, 2024
Fuel/propulsion System
My Gas tank has Expanded in Size and has made my back seat Pop up and gas leaking when it does because the ring around the Gas pump would Loosen Up. I noticed this issue first around April of Last year when it got Warmer. I would have horrible fuel efficiency, and my gas hand acted very Crazy. A few times it felt like I had been…
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My Gas tank has Expanded in Size and has made my back seat Pop up and gas leaking when it does because the ring around the Gas pump would Loosen Up. I noticed this issue first around April of Last year when it got Warmer. I would have horrible fuel efficiency, and my gas hand acted very Crazy. A few times it felt like I had been hit by a car from the Back a large Boom! When I am have a problem m car would slow down on highway and wouldn’t Accelerate at all. For past few months it started again. But what made me take it in was a louder bang followed by seat not only popping up but not being able to close. Service center kept my car said it was not safe to drive , I have been without transportation going on 3 weeks.
NHTSA ODI #11593258
Mileage unknown · May 13, 2024
Fuel/propulsion System
I was driving when I heard a loud bang and my 11month old son who was in the back seat woke up then started smelling gas and I looked out my mirror and gas was spewing out of my closed gas cap when I pulled over and looked my back seat was off its mounts and what I assume is the fuel pump was popped out of place as well I have t…
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I was driving when I heard a loud bang and my 11month old son who was in the back seat woke up then started smelling gas and I looked out my mirror and gas was spewing out of my closed gas cap when I pulled over and looked my back seat was off its mounts and what I assume is the fuel pump was popped out of place as well I have taken it to my Kia dealer and they said it has been escalated to corporate I am still waiting for an update
NHTSA ODI #11588565
Mileage unknown · May 1, 2024
Fuel/propulsion SystemStructure
My car just stopped working, it was towed to a local Lokey Nissan in Clearwater FL where it was purchased. Since it was a defect Lokey Nissan sent it to Lokey KIA in Clearwater FL. Lokey KIA stated the gas can had expanded and also caused damage to the frame and the cost to repair was more than the value of the car so they sent…
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My car just stopped working, it was towed to a local Lokey Nissan in Clearwater FL where it was purchased. Since it was a defect Lokey Nissan sent it to Lokey KIA in Clearwater FL. Lokey KIA stated the gas can had expanded and also caused damage to the frame and the cost to repair was more than the value of the car so they sent it up to Corporate for further instruction. This was 6 weeks ago. Nobody will return my calls, KIA still has the vehicle and I am getting nowhere here and am without a car. Please help I don't know what else to do!!!!!!!!!!
NHTSA ODI #11586351
Mileage unknown · Dec 15, 2023
Fuel/propulsion System
The fuel lid does not function properly. I owned the vehicle for almost 3 years and the fuel lid did not want to open. It was completely stuck after making sure that the vehicle was unlocked, as I always do, when going to put gas. I stood in the gas line for 30 minutes pushing the fuel lid trying to open it and it never budged
Kia America, Inc. (Kia) is recalling certain 2021-2024 K5 vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.
Consequence & remedy
Consequence: A melted fuel tank can leak, increasing the risk of a fire.
Remedy: Dealers will replace the check valve. The fuel tank will be inspected for damage and replaced as necessary. All repairs will be performed free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC356. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 1, 2025.
Kia America, Inc. (Kia) is recalling certain 2021-2023 K5 vehicles. The side curtain air bags may have been installed incorrectly, causing them not to deploy properly in the event of a crash.
Consequence & remedy
Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will inspect and reinstall the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed April 7, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC263.
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Consequence & remedy
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Consequence & remedy
Consequence: A fuel leak increases the risk of a fire.
Remedy: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.
Kia Motors America (Kia) is recalling certain 2021-2022 K5 vehicles equipped with 2.5L T-GDI engines. The Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks the ability to diagnose communication faults. If a communication fault occurs while driving around a curve with Lane Following Assist (LFA) engaged, the steering assist level may not adjust properly, causing a sudden increase in the steering effort required.
Consequence & remedy
Consequence: A sudden increase in steering effort can increase the risk of a crash.
Remedy: Dealers will update the R-MDPS software, free of charge. Owner notification letters are were mailed June 24, 2021. Owner may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC213.
Additional source detail variants (2)
Lane Departure: Lane Keep: Steering Assist
Kia Motors America (Kia) is recalling certain 2021-2022 K5 vehicles equipped with 2.5L T-GDI engines. The Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks the ability to diagnose communication faults. If a communication fault occurs while driving around a curve with Lane Following Assist (LFA) engaged, the steering assist level may not adjust properly, causing a sudden increase in the steering effort required.
Consequence: A sudden increase in steering effort can increase the risk of a crash.
Remedy: Dealers will update the R-MDPS software, free of charge. Owner notification letters are were mailed June 24, 2021. Owner may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC213.
Steering
Kia Motors America (Kia) is recalling certain 2021-2022 K5 vehicles equipped with 2.5L T-GDI engines. The Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks the ability to diagnose communication faults. If a communication fault occurs while driving around a curve with Lane Following Assist (LFA) engaged, the steering assist level may not adjust properly, causing a sudden increase in the steering effort required.
Consequence: A sudden increase in steering effort can increase the risk of a crash.
Remedy: Dealers will update the R-MDPS software, free of charge. Owner notification letters are were mailed June 24, 2021. Owner may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC213.
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.
Remedy: Kia will notify owners, and dealers will replace the OCS/ODS unit, free of charge. The recall began March 18, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC207.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification:front Passenger
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.
Remedy: Kia will notify owners, and dealers will replace the OCS/ODS unit, free of charge. The recall began March 18, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC207.
Air Bags: Air Bag/restraint Control Module
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.
Remedy: Kia will notify owners, and dealers will replace the OCS/ODS unit, free of charge. The recall began March 18, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC207.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2021 Kia K5 Problems, Complaints & Recalls | Skip That Year