2021 Kia K5

I originally got my car 2023 from Carmax I took it in to Kia dealership to get my recalls done they kept my car for over 6 days without fixing it when I arrived I was showed a photo saying it’s after market parts on this vehicle and we can’t touch it also they stated my vehicle was dangerous to drive so I asked for documentation that my vehicle was denied and they refused also I called Kia cooperate to file a complaint to get proper documentation that my vehicle was denied they told me it was denied as well and said they can’t give me paperwork to state anything

The vehicle experiences severe stalling and loss of power while driving. When attempting to accelerate, the vehicle hesitates, shakes violently, and will not accelerate beyond approximately 10–20 mph. The vehicle then stalls completely and shuts off. These failures occur both after the vehicle has been parked and while actively driving. When placed in drive, the vehicle shakes aggressively and stalls. The check engine light is illuminated. The stalling has occurred multiple times in the middle of freeway traffic, creating an extreme safety hazard. My child has been in the vehicle during every occurrence. On one occasion, the vehicle shut off completely while on the freeway, placing our lives at risk and nearly resulting in a serious collision. This issue is unpredictable, persistent, and prevents safe operation of the vehicle. The vehicle has been inspected and worked on by Southwest Kia and A-Z Auto, but the defect continues to occur. I believe this is a manufacturing or design defect related to the engine or powertrain that poses a serious safety risk and should be investigated to determine whether other vehicles are affected.

Ever since I bought my car in July of 2025 cash I’ve been having issues. Shortly after purchasing my car began to stall , lose power repeatedly. I then took to southwest kia in Dallas they told me I had contaminated gas. They charged me $2,000 to clean my fuel lines , replace spark plugs & replace a fuel pressure sensor. Shortly after i got my car I had the same issues. I explained my concerns and they replaced my fuel tank free of charge. A week later same issue so I went to a local mechanic and he replaced another fuel pressure sensor a month passed same issues occurred at least 3 more times on 3 different occasions. I’ve had to get my car towed off the middle of the free way or road numerous of times. This has been a financial nightmare

Within three days of purchase, the vehicle experienced a fuel system failure requiring the gas tank to be replaced. Shortly afterward, the check-engine light illuminated, indicating additional engine or emissions problems. The failures occurred without warning and made the vehicle unsafe to drive. The engine warning has continued to appear, suggesting a recurring or unresolved malfunction. The defects create risks including fuel leakage, stalling, engine shutdown, and potential fire hazard. The safety of the driver and others on the road is put at risk because the vehicle may fail while in motion. The problem appeared immediately after purchase and continues to recur. The dealer was notified but refused to diagnose or repair the vehicle further. No manufacturer inspection has occurred because the dealership declined to provide service. The warning light first appeared within the first week of ownership and has remained intermittent. The vehicle shows signs of unstable engine operation and ongoing system malfunction. The issue has been observed by the dealer, but they declined to perform proper diagnostics or repair. The defects are persistent and pose ongoing safety concerns.

For the past 16 months I have been experiencing a fuel odor in my vehicle cabin while idling or when in slow moving traffic. Knowing this likely is due to a fuel leak, I have taken it to the dealership 6 times to find the leak and remedy it. The dealership always finds something to repair/replace under warranty, however, the fuel smell persists. Over the past 16 months, this has increased in how strong the smell is and how often I am smelling it. It started out as only smelling fuel once a week or so. Now the smell is there during ever drive. It seems as though if my tank of 7/8 or above full, it does not smell for some reason. Upon searching online, many other K5 owners are experiencing the same exact issue and the dealership has been unable to resolve this. The vehicle has had 3 seperate recalls for fuel issues and I believe another is necessary regarding this because the recalls has not fixed the fuel leak I and many others are experiencing. Kia is doing the bare minimum to resolve this and my children are breathing fuel fumes consequently. Please note, not all my repair invoices are attached. I do not have access to all of them at this time

While driving, the check engine light came on. Soon after, the rear floor of my 2021 Kia K5 lifted upward, and I noticed the fuel tank underneath had swollen. When I opened the gas cap, it blew off with force and gasoline sprayed on me, soaking my clothes. This could have caused a fire or explosion. The car is now unsafe to drive, and the rear seat cannot be used because the floor is deformed. I discovered that Kia has a Voluntary Emissions Service Campaign SC288 addressing this exact issue (fuel tank swelling and excessive pressure due to a faulty PCSV valve and EVAP system), but this is clearly a safety hazard, not just an emissions problem. Many other owners have reported the same issue online. I believe this defect should be escalated to a safety recall before someone gets seriously injured or worse.

I have a Kia K5 and was not informed of the SC288 Service campaign Fuel tank Inspection & EMC update (VESC) expansion of fuel tank and explosions' of fuel tanks. My vehicle was not apart of the recall for the fuel tank expanding program. I took my vesical in for service for over heating and it failed the SC288 Service Campaign. my gas tank expanded and caused structural damage to my car. it has been 8 weeks and I have not have had any contact from Kia consumer affairs. I am now with out resolve and I now have to get a lawyer.