2014 Kia Forte

The contact owns a 2014 Kia Forte. The contact stated that while driving at an undisclosed speed, the vehicle overheated and then lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the radiator had failed and needed to be replaced. Then the mechanic diagnosed the vehicle as coolant leak into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The radiator repair was performed. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 131,000.

I brought my vehicle into the Kia dealership (Jim Ellis Kia of Kennesaw) due to check engine light and limp mode activation. The code P1326 was identified, which is tied to Kia's extended warranty related to known engine defects. This all started Sunday [XXX], and I brought the car to the Kia dealership (Jim Ellis Kia of Kennesaw) on [XXX]. Despite this I was told I do not qualify for warranty service unless the engine fails completely. The dealership also attempted to upsell me unrelated services (such as an engine flush) without performing proper diagnostics. When I pressed for answers, I was told they did not even inspect the engine's cleanliness, despite recommending a $500 service. I called Kia Consumer Affairs and opened a claim. 2 repair orders were sent to the dealership, but the dealership did not respond to me or Kia Consumer Affairs. I was eventually told the dealership is refusing to work on my vehicle further and I was instructed to pick it up. The most concerning part is the Service Advisor at the Kia Dealership told me I need to "drive the car until the engine blows up" before I qualify for warranty. This is extremely unsafe for me and everyone on the road, and I feel uncomfortable with doing so. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Started working with Kia care center about October 2024. My engine oil was burning internal and I was given a case number, was told to drive until oil was very low and drive 1,000 miles, and told NOT to add oil from Grand Kia. Took my car into Grand Kia, didn't get to 1,000 only lasted three months, Kia care center woman I was working with called many times keeping everything I said, did. Kia added oil and told me I had to drive another 1,000 miles until very low. April 14 took car back, shaking oil very low. They added oil and told me the reason my car was shaking was a spark plug was loose. That is not true it shakes when oil low, It happened before when oil was very low they told me I can leave I told them they are suppose to put in an engine, they said no, we aren't doing that. I called Kia care center put in my case number, couldn't speak to the woman I have been dealing with after speaking to two other reps. I spoke with a manager. He was also very rude. Said I was not getting an engine. I took my car to Christian Bros. Auto shop, they did a compression test, it's my engine, my pistons. This has been going on for about seven months, doing what they asked me to do. Grand Kia would not give me receipts because they were not charging me. I currently have 113,000 miles. My engine light stopped working, my car is shaking. I don't drive it, I'm frightened it will stop working while driving.

The contact owns a 2014 Kia Forte. The contact stated while driving 55 MPH on the highway, there was smoke coming from under the hood. There was an abnormal ticking sound coming from the vehicle. The contact pulled over to the side of the road and the vehicle stopped. The TPMS and engine warning lights were illuminated. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic who determined that failure was due to the engine. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 130,000.

The engine has known defects, however is not on the engine replacement campaign. Failed at 114k miles. KIA refuses to acknowledge known defects. Dealer confirmed bad engine. Second opinion confirmed also. No warning or service engine lights. All oil changes were arouond 3k miles. Started with a slight ticking noise that progressivly got worse.. Driviability is fine. So this proves KIA has defective engines including the 1.8 liter.

The car will randomly cut off while driving, to restart the car must be put into neutral to restart and the lights go off during that time. If you are on the interstate going over 50, it will jerk and restart itself but the steering gets really stiff and you have to pull over and cut car off and restart to get the steering to work properly again.

Steering started acting funny, I called Kia 800 333 4542 about their Technical service bulletin and spoke with TY he stated this is not a manufacturer defect and is not covered for repair since there wasnt a recall. MDPS Flexible Coupling Replacement Technical Service Bulletin Ref: CHA074 REV 2 Date of Issue: April 3, 2019 Kia - 2014 Forte Group: Chassis

My 2014 Kia Forte experienced random stalling/loss of speed. The vehicle was taken to the mechanic multiple times- the crank shaft sensor was replaced, new batteries were put in, and a starter was replaced. When starting the vehicle sometimes it would not turn over or click a few times to start. A ticking noise was noted aswell and relayed to the mechanic-mechanic could not find any issues. The oil light began coming on and off-especially when stopped the light would stay on, when starting to drive if would go off. Took the vehicle to the closest mechanic-the mechanic said he has diagnosed another Kia with the same issue. He said to look up recalls. I found out that my car is experiencing the exact same issues as other Kias listed as NHTSA Recall Number: 20V750- It was diagnosed at a Kia dealer in which they noted the rod is coming lose in the engine and that the whole engine would need to be replaced. When calling Kia I was told I was not going to qualify because I have a 1.8 Liter engine, however the symptoms of the car are identical to the recall listed above. The car needs a whole new engine replacement. I tried multiple times to get my car diagnosed and was told by a few mechanics that nothing was wrong with the car. I do not feel that it is fair that this car is not included in the recall. It is a 2014 Kia Forte, and other 2014 Kia fortes are listed in the recall. The cost of repair is more than what the car is currently valued at. The car has just recently hit 104,000 miles. All the maintenance on the car was routinely taken care of and inspections/emissions have always been up to date.