2014 Kia Forte

I took my 2014 Kia Forte Ex for a warranty job for Fex steering coupler. The service advisor(Nick Lum)at DCH of Temecula said it only cover 5 years, 60,000 miles. I understand Kia extending the warranty to 10 years, unlimited Miles. The Service advisor told me they won't fix it because it's not on the computer information. I would like to get this fixed as my 10 years end on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering Coupler in Steering motor defect. Known issue in many models and see a recall on some vehicles: this issue was corrected on my 2016 Sorento but not on my 2014 Kia Forte. My son’s friend also has his Kia Optima denied repair for the same issue. An acknowledged problem that somehow Kia has been forced to correct on ALL their models. A major flaw over poor design using a $5-7 part that Kia Dealers charge $500 to repair. Unethical.

Steering wheel started feeling loose then progressed to jerking back and forth. Jerks from side to side simply driving easy down the road. Making ticking, clicking, grinding noises too. I do not feel safe and can no longer drive my car. I’m taking it to the dealer tomorrow (a long wait) and suspect it is the same mdps coupler kia and Hyundai have issued an extended warranty on - for all vehicles except the Kia forte. What gives with that? Ridiculous.

Failure of the flexible coupling in the Motor Driven Power Steering (MDPS). This is a known issue and Kia has extended the warranty on the Optima, Soul, and Cadenza that use the exact same defective part. For some unexplained reason the forte has been excluded from coverage. It should also be noted that Hyundai has included the Elantra (which is the sister model to the Forte) as well as the Sonata. As mentioned all of these vehicles were assembled with the same, admittedly defective part. The warranty has been extended on every model with the exception of the Forte. The current TSB (CHA 074) acknowledges the problem without offering a comparable remedy as provided for all other affected models.

This morning I needed to move my son's 2014 KIA Forte. There was very notable clicking noise in the steering wheel with even the slightest turn. I googled "clicking noise in steering wheel" and found thousands of listings (all KIA and Hyundai) for failures of a coupler in vehicles along with numerous videos with the same symptoms that I experienced. I also found that for 2012/2013 Soul and 2014 Cadenza that KIA had done an extended warranty for 10 years unlimited miles that was posted on the NHTSA website. I could not find anything similar for the KIA Forte even though I found many on-line consumer complaints for the same issue in the KIA. I contacted both the nearest service dealer (no appointments until April) and KIA Consumer and they said they had a significant back-log for any service. I would like to know if there have been enough complaints from KIA Forte owners that the warranty extension would apply. If not, I would like to add this complaint for the KIA Forte so that the NHTSA knows that the issue is more widespread than just for the models listed in the original extension. Thanks so much.

My husband was driving down a street going roughly 45 miles an hour and all of a sudden there was a jerking feeling and the steering wheel locked up on him and he could no manage the direction that the car would go.yes it is available for inspection upon request. The steering and the direction of the car going 45. miles an hour definitely endangered us that was in the car and those that were on the road at the approximate time that we were. There was only 42000 miles on the car and we had only had it 58 days. We had it towed to the dealership Kia Nissan in Monroe La. And was told that it would cost 2000 to fix. So I then had it towed to another mechanic and got a completely different story. that the car had been wrecked before even though it didn’t show on the Carfax and they were there was ways to tell it and also told that rack and pinion‘s don’t break usually until 220 300,000 miles. I spent every penny I had saved after losing everything in hurricane Laura to buy this car. Not only do I feel very lied to by the dealership that I bought it from and misinformed and uninformed a certain issues that would’ve prevented me from buying a car on top of that I’m paying 24% interest rate and now they want to increase the interest rate because the car is broke down and they had to defer some payments because I can’t get to work because I don’t have a vehicle. I’ve had Kia check out the car and I’ve had two other mechanics check out the car and both of them told me separate stories different problems different prices and I need some help establishing where is the fault lies. Because I don’t think I should be responsible for a injury to a car or is it something that broke on its own and almost endangered our lives when the car had only been driven 42,000 miles. There was absolutely no warning signs no flashes of light no nothing to warn of this problem it happened out of nowhere and it was very scary and not rush I wanna keep the car anymore because I was scary.

My engine burns oil very fast, I am constantly putting oil in it even after oil changes. At one point, I was told by the dealership that I would need a new engine and that the catalytic converter needed to be replaced as a result of the engine problem. I ended up having to come out of pocket for the catalytic repair, 2 times... Thats right... 2 times. Upon returning to the dealership about engine, I was told that there was a recall for another issue in the engine that they would take care of. Upon asking about the engine, I was told the engine was fine. Also the coupler in the steering wheel column has gone bad, it was fine, until my clock springs were replaced by the dealership. The clock springs were under a recall/extended warranty issue.