2014 Kia Forte

The contact owns a 2014 Kia Forte. The contact stated that while attempting to start the vehicle, the vehicle failed to start. In addition, the contact stated that sometimes after the vehicle was started, the engine shut off unexpectedly. The vehicle was towed to an independent mechanic, where it was diagnosed with engine misfire and engine issues. In addition, the contact was informed that the check engine warning light was illuminated; however, the check engine warning light was off. The contact was informed of NHTSA Campaign Numbers: 17V773000 (Service Brakes, Hydraulic) and 20V750000 (Engine). The contact was advised to take the vehicle to the dealer because of the open recalls. The vehicle was towed to the dealer; however, the vehicle was not inspected. The vehicle was not repaired. The contact stated that the vehicle was inoperable. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of the unrepaired recalls; however, the failure of the vehicle was not related to the recall repairs. The failure mileage was approximately 137,408.

Engine developed a “ticking” sound, oil consumption has increased and vehicle will periodically stall at low speeds when driving especially towards the end of the oil change interval. All periodic maintenance has been performed since I have owned the car. Previous owner indicated the same. This has the 1.8l engine which I understand can exhibit these same problems but thus far has been at least partially left out of any recalls although that isn’t entirely clear.

The engine is failing. I took my Kia Forte into the dealership in March of 2025 for a blinking engine light and loss of power. It is under a warranty for engine replacement but Kia has done everything in their power not to help their own customer out. This engine issue can cause life threatening issues such as engine fires or stalling on busy roads which could lead to accidents. I will be getting further help from an attorney if the issue is not resolved.

I brought my vehicle into the Kia dealership (Jim Ellis Kia of Kennesaw) due to check engine light and limp mode activation. The code P1326 was identified, which is tied to Kia's extended warranty related to known engine defects. This all started Sunday [XXX], and I brought the car to the Kia dealership (Jim Ellis Kia of Kennesaw) on [XXX]. Despite this I was told I do not qualify for warranty service unless the engine fails completely. The dealership also attempted to upsell me unrelated services (such as an engine flush) without performing proper diagnostics. When I pressed for answers, I was told they did not even inspect the engine's cleanliness, despite recommending a $500 service. I called Kia Consumer Affairs and opened a claim. 2 repair orders were sent to the dealership, but the dealership did not respond to me or Kia Consumer Affairs. I was eventually told the dealership is refusing to work on my vehicle further and I was instructed to pick it up. The most concerning part is the Service Advisor at the Kia Dealership told me I need to "drive the car until the engine blows up" before I qualify for warranty. This is extremely unsafe for me and everyone on the road, and I feel uncomfortable with doing so. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Started working with Kia care center about October 2024. My engine oil was burning internal and I was given a case number, was told to drive until oil was very low and drive 1,000 miles, and told NOT to add oil from Grand Kia. Took my car into Grand Kia, didn't get to 1,000 only lasted three months, Kia care center woman I was working with called many times keeping everything I said, did. Kia added oil and told me I had to drive another 1,000 miles until very low. April 14 took car back, shaking oil very low. They added oil and told me the reason my car was shaking was a spark plug was loose. That is not true it shakes when oil low, It happened before when oil was very low they told me I can leave I told them they are suppose to put in an engine, they said no, we aren't doing that. I called Kia care center put in my case number, couldn't speak to the woman I have been dealing with after speaking to two other reps. I spoke with a manager. He was also very rude. Said I was not getting an engine. I took my car to Christian Bros. Auto shop, they did a compression test, it's my engine, my pistons. This has been going on for about seven months, doing what they asked me to do. Grand Kia would not give me receipts because they were not charging me. I currently have 113,000 miles. My engine light stopped working, my car is shaking. I don't drive it, I'm frightened it will stop working while driving.

The contact owns a 2014 Kia Forte. The contact stated while driving 55 MPH on the highway, there was smoke coming from under the hood. There was an abnormal ticking sound coming from the vehicle. The contact pulled over to the side of the road and the vehicle stopped. The TPMS and engine warning lights were illuminated. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic who determined that failure was due to the engine. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 130,000.

The engine has known defects, however is not on the engine replacement campaign. Failed at 114k miles. KIA refuses to acknowledge known defects. Dealer confirmed bad engine. Second opinion confirmed also. No warning or service engine lights. All oil changes were arouond 3k miles. Started with a slight ticking noise that progressivly got worse.. Driviability is fine. So this proves KIA has defective engines including the 1.8 liter.