2024 Kia EV6

The driver (my wife) was operating the Kia EV6 (with approximately 10,000 miles) when the vehicle suddenly experienced a severe loss of motive power. While driving, a warning message appeared on the dashboard indicating an issue with the power supply. Immediately after, the vehicle forced itself into "turtle mode," severely restricting the maximum speed to 20 mph and refusing to accelerate further. This sudden, unexpected deceleration on an active roadway put the driver at a significant risk of a rear-end collision. The driver managed to slowly navigate the vehicle back to our residence at a maximum speed of 20 mph, which was extremely hazardous. Shortly after safely parking at the residence, the vehicle experienced a complete electrical failure. It would no longer start, could not be shifted into neutral, and ultimately had to be dragged onto a flatbed tow truck by roadside assistance because the wheels were locked. The vehicle was towed to an authorized Kia dealership, where it is currently undergoing diagnosis and inspection for what is heavily suspected to be a total failure of the Integrated Charging Control Unit (ICCU) and 12-volt battery system. The vehicle and the failed components are currently at the dealership and are available for inspection upon request. Note: This catastrophic power loss occurred just weeks after the vehicle was in the shop for nearly a month to have its entire high-voltage battery pack replaced due to severe range degradation, marking the second major electrical system failure on this vehicle.

Vehicle Information: 2024 Kia EV6 (VIN: [XXX] ) Mileage at time of failure: 14,005 Complaint Description: My 2024 Kia EV6 experienced a complete failure of the 12-volt battery system despite the high-voltage traction battery showing approximately 80% state of charge. The vehicle became completely inoperable without warning. The 12-volt battery was fully discharged and the vehicle would not enter READY mode. The vehicle required a jump start to become operational. After being jump started, the 12-volt system did not appear to charge properly, suggesting a failure of the Integrated Charging Control Unit (ICCU), which is responsible for converting high-voltage battery power to maintain the 12-volt battery. This failure created a significant safety concern because: The vehicle became completely disabled without warning. This failure occurred while driving in heavy traffic, it created a hazardous situation. The vehicle’s electrical systems, including safety systems, depend on the 12-volt battery. There are known reports of ICCU failures in Kia and Hyundai electric vehicles that result in identical symptoms (sudden 12-volt battery discharge despite adequate traction battery charge). This suggests a potential systemic defect rather than normal battery wear. I am filing this complaint due to concern that this issue represents a broader safety defect affecting multiple vehicles and may require investigation or expanded recall action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The ICCU failed while I was driving my car on a 50 mph road. Check electrical system warning lights appeared. Maximum speed was reduced to 19mph and my car became a road hazard for other cars on the road. I managed to pull off the road once I found a safe spot. After visiting the Kia dealership, the problem was confirmed as a failed ICCU (Integrated Charging and Control Unit) and replaced under warranty. No problems appeared prior to the failure. Vehicle was required to be towed to the repair facility.

The Integrated Charging Control Unit (ICCU) and High Voltage Fuse failed twice within 100 miles, causing a total loss of motive power while driving. The first failure occurred on Jan 24, 2026 (13,954 miles), and the second on Feb 2, 2026 (approx. 14,000 miles), immediately after the first repair attempt. In both instances, the 12V charging system failed, severing connection to the high-voltage battery and forcing the vehicle into a "limp mode" with reduced speed and steering loss in active traffic, creating a severe collision risk. ​The first authorized manufacturer technician stated that the issue was with the 12v battery and not the ICCU, however the second dealership confirmed that the issue was the ICCU all along, resulting in 17 days out of service. Symptoms included a loud "pop" followed by "Check Electric Vehicle System," "Stop Vehicle and Check Power Supply," and 12V battery warnings. Despite Recall SC327/SC302 procedures, the safety defect persists.

2024 EV6 GT-Line with 13,165 miles suddenly showed multiple faults, including "Check electric vehicle system” followed shortly by "Stop vehicle and check power supply". The vehicle almost immediately stopped in the roadway, and my wife (driver) was unable to move the vehicle or even put the vehicle in neutral so the vehicle could be moved. The car is at a Kia dealership for repair who confirmed an ICCU failure. This is an exceptionally dangerous situation.

While operating my 2024 Kia EV6, the vehicle began displaying repeated warnings related to the power system and 12-volt battery. The instrument cluster first showed a “Power limited” message, followed shortly by a “Stop vehicle and check power supply” warning. At the same time, the vehicle indicated that the 12-volt battery was low, despite the high-voltage traction battery being at or near full charge. Shortly thereafter, the 12-volt battery became fully depleted, resulting in a complete loss of low-voltage electrical power. I was unable to electronically unlock the doors, and the vehicle could not be started or shifted into gear. The vehicle became immobilized and inoperable, requiring towing. This failure occurred without warning and created a safety concern, as loss of power could potentially occur while driving or leave occupants stranded and unable to access the vehicle. The vehicle had previously been serviced at a Kia dealership for known power system concerns related to the Integrated Charging Control Unit (ICCU). During that visit, the dealership applied a firmware update only and did not replace the ICCU hardware. The current failure occurred after that firmware update, suggesting the issue was not resolved. This incident represents a loss of motive power and loss of vehicle electrical systems, which could present a serious safety risk if it occurs while the vehicle is in motion or in unsafe environments. The inability to unlock doors or start the vehicle due to complete 12-volt battery depletion is particularly concerning. When roadside assistance arrived to tow the vehicle to the dealership, the vehicle’s 12-volt battery was completely depleted, preventing normal recovery procedures. A portable jump starter was temporarily connected, but the vehicle would not remain powered on long enough to complete the steps required to place the vehicle into neutral or tow mode.

on April 7, 2025, our 2024 Kia EV6 was towed away from our driveway after an ICCU failure the day before. The tow truck driver attempted to jumpstart it with a battery eliminator and he could not. He could not get it shifted into neutral and had to pull it up on the ramp with the back tires stationary, sliding up the ramp. They had it until we got it back just before April 22, and then on that day, it was towed away again because of a 12 V battery failure. If this first computer failure had happened while we were on the highway, we would have lost power in traffic. We were told that the replacement ICCU part which we received was a different model number than the first one, but I have heard on Facebook discussion groups that it is identical and just as likely to have a failure. Our Kia EV6 is a 2024 model, an extended battery version Wind AWD. Both the initial incident on April 6 and the second incident on April 21 happened just outside my garage after just backing the car out of the garage going maybe 5 mph. For some reason, the system will not let me upload a video of the first time it was towed up the ramp, only the second time when it was taken away for the 12 V battery failure, but it also would not drive in that condition. I include parts of texts with the Kia service center. It took them one week to be convinced that it was, indeed, the ICCU.