2023 Kia EV6

On [XXX], I went to charge the car at the Katy Mills location in Katy Texas. After fully charging the car, I went to visit my sister's house to visit. When I returned to the car it had completely shut down. I would not start and none of the electric components worked. I had to have the car towed to Westside Kia, who offered no assistance with a loaner car. I called three days later and was informed by Sabestian that the ICCU had blown out and the part is on National back order. There are three people in my home who are disabled and two young children who has to be driven to school. Upon further research about this ICCU unit, there is a total of 48,323 Affected Units and Kia Corporate has offered no assistance in buying this car back although it is still under the manufacturer warranty. If anyone can assist me with information on how to best handle this situation, I would highly appreciate it. So far I have paid over 2,000 in car rental fees, in lieu of my medical situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

For about 6 weeks, after driving the car for more than 2 minutes, turning the car off and then coming back into the car within several hours (like when picking up kids from daycare, grocery shopping, going to restaurant, etc) results in no sound regardless of source, including ALL alert sounds for collision, blind spot, cross traffic, literally any and all sounds inside the car. Resetting the infotainment using the small reset button does not work. Unplugging and then replugging any fuses does not work. The only solution is after the car is turned off for several, typically 4 or more, hours. This is incredibly dangerous not just for the alerts, but because it renders Bluetooth calls impossible, resulting in having to use the phone manually while driving after trying to disconnect the Bluetooth connection. Others online have reported needing the amp replaced in order to solve the problem.

On four separate occasions while driving on the highway between July thru November 2023; vehicle has had a loss of motive power (reduced speed) increasing risk of crash. Due to loss of motive power unable to accelerate to get out of way for merging traffic, also when approaching hills on interstate car would slow to speeds of less than 40 mph; unable to accelerate or move out of the way when fast approaching vehicles from the rear. I had taken the vehicle to a dealership on three occasions to seek resolution to only be told all diagnostic testing did not reveal any issues. Dealership has performed updates to the systems as well as recall update for ICCU upgrade, nothing to date has resolved this issue. I’m fearful to drive vehicle on highway that someone will slam into my car potentially causing harm or death.

I leased a 2023 Kia EV6 vehicle and on October 30, 2023, I was 45-60 minutes into my first road trip when a warning displayed in the dashboard followed immediately by a reduction of motive power. The warning displayed was a turtle icon and the words “Power Limited.” Traveling on CA I-5 when this occurred putting me in a very dangerous situation. I navigated several lanes of traffic, vehicle decelerating, to reach the shoulder and pull over then to merge into existing traffic traveling at a high rate of speed only to advance 7-10 miles before the warning display reappeared. I then repeated the process another 7-8 times until I reached my destination. Later that day, again, 45-60 minutes non-stop when the warning display reappears for the second time and I’m forced to repeat the process another 7-8 times to make it to the dealership. I was told the vehicle had a warranty defect in the VCSM which had to be replaced. On January 25, 2024, the issue reoccurred for a third time after and I drove the vehicle directly to the dealership. I was told the diagnostic test did not reveal any codes and they had a service advisor drive the EV6 home, over an hour to see if he could recreate the problem. The service advisor experienced the same issue, twice, and the diagnostic scan did not reveal any codes. My safety and well-being have been compromised on three-separate occasions and twice with a dealership service advisor. I contacted Kia Customer Care Center and opened a case #15946871 and a tech-line case #16141516 was opened with Kia America. NHTSA opened an investigation on the 2022 Kia EV6 and the 2023 Hyundai Ioniq 5 which shares the same E-GMP electric vehicle platform. The investigation confirmed “a range of loss of power and varying time intervals between the warning message and loss of power and all power to the vehicle was subsequently lost, immobilizing the vehicle.”

The "trial period" of the Kia Connect ended. It was my understanding convenience features would be turned off. However, safety features such as the voice navigation (navigation still works, but you must type in the destination, which is dangerous), voice to text, and who knows what else, has been turned off. I believe this should be addressed.

El vehículo desde las 500 millas comenzó a encender el aviso de problema en sistema eléctrico , como era intermitente no pudieron arreglarlo , luego el sistema de entretenimiento se apagaba solo , la batería se sobrecalentaba mucho estando apagado y estacionado , por último dejó de recargar la batería , me dejó tirado en medio de la autopista , casi me accidento , lleva dos meses en el concesionario y aún no encuentran el problema

1) AC Compressor and components. 2) Puts me at a health risk because of no AC it’s hot outside. I shouldn’t have these issues with a 2023 vehicle. 3) My vehicle has been sitting at the dealership since June 12th and no one has touched it. 4) The dealership “claims they are just extremely behind, however I think they don’t have anyone that knows how to work on EV’s! 5) Coincidentally, after KIA sent out an over the air update in May is when this started to happen. A loud high pitched voice came from under the hood when the AC was “supposed” to have cut on. They said a supplemental update might fix it, however it didn’t. Now we are two months later with the vehicle sitting in the same spot and hasn’t moved…