2023 Kia EV6

The contact owns a 2023 Kia EV6. The contact stated that the horn button had failed to operate on several occasions without warning. Despite the failure, the contact stated that the panic button located on the key fob would sound the horn once depressed. The dealer was notified of the failure and informed the contact that the vehicle needed to be left with the dealer to have the vehicle inspected at the earliest availability. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was 18,366.

On [XXX], I went to charge the car at the Katy Mills location in Katy Texas. After fully charging the car, I went to visit my sister's house to visit. When I returned to the car it had completely shut down. I would not start and none of the electric components worked. I had to have the car towed to Westside Kia, who offered no assistance with a loaner car. I called three days later and was informed by Sabestian that the ICCU had blown out and the part is on National back order. There are three people in my home who are disabled and two young children who has to be driven to school. Upon further research about this ICCU unit, there is a total of 48,323 Affected Units and Kia Corporate has offered no assistance in buying this car back although it is still under the manufacturer warranty. If anyone can assist me with information on how to best handle this situation, I would highly appreciate it. So far I have paid over 2,000 in car rental fees, in lieu of my medical situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle lost its power while trying to park. It could not be locked either. This is the second time this has happened. The first time, dealership said they replaced the auxiliary battery. When it got towed the second time, the dealership said, we only recharged the aux battery during the last complaint! Now, the dealership does not have anyone who can look into this issue for one week. Added to that, they do not have any loaner cars either! The car has 10,523 miles on it now. Car had 8000 miles during the first incident. We feel this is dangerous, unacceptable quality and not to mention, unbecoming of a vehicle brand not to give us a loaner car and expect us to wait a minimum of 10 days to figure out the problem.

2023 EV6 - The car gave a warning to check the electrical system. Called the dealer and they said to drive it to them. One minute later the tortuous symbol came on as well as the 12v battery. The car had no power even when the accelerator was pressed fully. Parked the car and the dash shut down. Towed the car to the closest Kia dealer and they diagnosed it as a faulty ICCU and Main Fuse. Only ONE in the entire United States. Unknown date of fix. Left me stranded as well as in a dangerous position.

Factory installed 12V battery died at about a year's ownership and about 22,000 miles, leaving me stranded in a remote area. I was fortunate to have a jump start pack to get home. I had the battery tested at an auto parts store and it failed. I replaced it with a lithium car battery with a built-in monitoring system that can be read from the phone. The car routinely runs the 12V battery down to about 50% while driving, then charges it up to 100%. This cycling behavior destroys 12V batteries.The monitor built-in to my lithium 12 V battery shows 26 complete charge/discharge cycles in the 2 months it's been installed. Cars should not fully discharge the 12V battery when being driven

Vehicle does not reliably handle the 12V battery well. Many times, I see it sitting at 12.8 VDC when driving the vehicle. On a ICE vehicle, the charging voltage is close to 14V when running/driving. On 3 separate occasions, when I tried to "start" the EV6, the 12V battery was too dead to allow the car to be started. Basically stranded. This can be life threatening if this occurs in frigid temps. Or a hazard to traffic if/when the car tells you to "pull over safely, immediately". OK, I can "block the box" because my car died??? Kia and Hyundai need to address this issue that's common to their recent "luxury" EVs. With all the high-tech these cars have, why can't it manage the charge-state of the 12V battery? Tesla vehicles do not have this issue (I believe). Tesla EVs do "lose" their 12V battery over time, but that is similar to the 12V battery that eventually dies in a regular ICE vehicle. This 3rd time that this occurred, I called 800-KIA and had the car towed. So far, "they cannot reproduce the problem".

Car was in garage and tried to start it. Would not start, although the dash lit up briefly and it showed the main EV battery was at 49%. Message then appeared on dash stating that 12 volt battery was discharged. Car then went completely dead electrically. No electrical power of any kind. Had car towed to KIA dealership and they have so far not been able to fix it. It is under warranty. There is a Kia recall, SC302, which seems to fit the problem with my car, but my specific VIN number is not on the recall list. The dealership ran diagnostics and said 12volt battery passed their tests. I suspect maybe a ICCU problem and that my car should be on the recall list, but is not.

For about 6 weeks, after driving the car for more than 2 minutes, turning the car off and then coming back into the car within several hours (like when picking up kids from daycare, grocery shopping, going to restaurant, etc) results in no sound regardless of source, including ALL alert sounds for collision, blind spot, cross traffic, literally any and all sounds inside the car. Resetting the infotainment using the small reset button does not work. Unplugging and then replugging any fuses does not work. The only solution is after the car is turned off for several, typically 4 or more, hours. This is incredibly dangerous not just for the alerts, but because it renders Bluetooth calls impossible, resulting in having to use the phone manually while driving after trying to disconnect the Bluetooth connection. Others online have reported needing the amp replaced in order to solve the problem.

Issues with 12v battery dying with only 8,000 miles on vehicle. Knowing Kia requests an all day testing of the battery prior to replacing the 12v, I replaced it with a higher quality one. My car still did not start not long after that. Lots of folks online with similar issue and feels like Kia needs to do a recall with a known good fix. Blame put on 3rd party apps when it’s a design flaw.