2025 Kia Carnival

12V battery drains if the car is left unused for more than 3-4 days. Car needs to be jumped to start it up again. The issue occurred in August and I jumped it first time. It started happening again September and had a service appointment with Kia. They hard reset the software but the issue occured again every time I left the car unused for more than 3-4 days.

The 2025 Kia Carnivals have a safety systems that prompts the driver to, "Take and coffee break". The system cannot be turned off and is extremely distracting. The system prompts the driver even if the adaptive cruise control is turned off. I called Kia and they told me to take the vehicle to the dealer. The dealer was not able to turn the computer nag off either. The car makes a noise and the prompt flashes at the driver every few miles. This happens when traveling at highway speeds and in traffic. The driver has to look down from the road to see what the noise is and is greeted with the infuriating "Take a coffee break" message. It is extremely distracting and annoying to the point it induces road rage. The NTSB needs to investigate this system and require manufacturers to either allow owners to turn it off or do not include this feature in their vehicles. The next question is irrelevant because this happens on almost every highway drive. It is not a one time occurrence.

Vehicle Malfunction Report What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle's transmission and/or gear shifter system has failed to function as intended. When the gear shifter is set to "Reverse," the transmission has repeatedly shifted into "Drive" or "Neutral" instead. Concurrently, the vehicle's electronic backup camera system and audible sensor beep activate, indicating that the vehicle believes it is in reverse. The van is available for inspection upon request. How was your safety or the safety of others put at risk? My safety and the safety of others were put at risk on multiple occasions due to the vehicle shifting into the wrong gear. This has caused the van to unexpectedly lurch forward when I intended to back up. I have nearly collided with other parked vehicles and my garage door between 10 to 20 times. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or confirmed by a dealer or service center, but it has occurred on numerous occasions and is a confirmed issue by the driver. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? To date, the vehicle and its components have not been inspected by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or messages displayed prior to the problem occurring. The primary symptoms of the malfunction are the vehicle shifting into "Drive" or "Neutral" instead of "Reverse," while the backup camera and an audible beep are active. These symptoms began almost immediately after the vehicle was purchased.

Side passenger doors do not stop when something is in the way when the automatic door close feature is used. We tried holding a hot dog and large piece of celery in the way of the door as it closed. The sensor did not detect either item and broke them both in two. If this was a human limb, finger, neck or other body part, great bodily harm would occur.

On two separate occasions, [XXX] and [XXX], I received emails from Kia Connect giving me a 12-Volt Battery Discharge Warning. I have the car out at the local dealership right now and they say there is nothing wrong with the battery but they are replacing it. I have noticed online multiple owners are complaining of the same issue and Kia has had a recall of a similar issue with a different model of car in the past. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)