NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
73 reportsMileage unknown · Jul 14, 2025
Chest Clip, Buckle, Harness
My child’s seat buckles are still not locking into place. I’ve contacted Nuna and their response was they needed 24-48 hours to find a solution as I’ve already don’t the seat recall solution. But they told me I can’t use this seat for my child. So I’m stuck without a car seat until they find some solution for me. I found this is…
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My child’s seat buckles are still not locking into place. I’ve contacted Nuna and their response was they needed 24-48 hours to find a solution as I’ve already don’t the seat recall solution. But they told me I can’t use this seat for my child. So I’m stuck without a car seat until they find some solution for me. I found this issue because my child was able to move the seat straps on his own, while I was driving down the highway.
NHTSA ODI #11673327
Mileage unknown · Jul 5, 2025
EngineFuel/propulsion SystemUnknown Or Other
Vehicle vents gasoline fumes into the passenger cabin causing drowsiness, headaches, and impaired cognitive function as well as exposure to a carcinogen. Vehicle has significantly high levels of CO2 inside the cabin at all times (2000-4000ppm) as well as TVOC and HCHO being higher than OSHA allows. Engine temperature gauge does …
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Vehicle vents gasoline fumes into the passenger cabin causing drowsiness, headaches, and impaired cognitive function as well as exposure to a carcinogen. Vehicle has significantly high levels of CO2 inside the cabin at all times (2000-4000ppm) as well as TVOC and HCHO being higher than OSHA allows. Engine temperature gauge does not function properly and sliding doors have closed on myself and my children leaving bruises. If car were to be in an accident it would likely explode. Critical levels of CO2 have caused me to fall asleep while driving on several occasions including on the highway. I have brought car to Kia dealership in Tucson, AZ on 4 occasions, is currently back again for gas smell and high levels of CO2, with no resolution. Dealer manager and service team did confirm gas fumes in cabin and are currently using my CO2 monitor to test for CO2 levels. Vehicle component hasn't been inspected by police, insurance rep., or others. There are no warning lights of any kind on any instance of these occurrences. Images will not upload- email or call.
NHTSA ODI #11671372
Mileage unknown · Jul 2, 2025
Unknown Or Other
Was driving through a roundabout, at slow speed, and heard a very loud pop, then I felt something poking me on my right arm and it was glass. Looked up and my sunroof was shattered. Nothing above me, nothing falling out of the sky, but totally shattered.
NHTSA ODI #11670806
Mileage unknown · Jun 26, 2025
Electrical System
Purchased a 2024 Kia Carnival on Monday, June 2 from a dealership. On Friday, June 6, the battery was dead and I had to have it jumped. I took it to the dealership the next week to have it looked at and they said the battery was fine. A week and a half later, after sitting for two days, the car wouldn't start again. Had it j…
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Purchased a 2024 Kia Carnival on Monday, June 2 from a dealership. On Friday, June 6, the battery was dead and I had to have it jumped. I took it to the dealership the next week to have it looked at and they said the battery was fine. A week and a half later, after sitting for two days, the car wouldn't start again. Had it jumped again and took it back to the dealership. They seem to be confused with the issue and said they will need to have the car until the battery dies again so they can see it in "real time". A quick Google search indicates that this is by far not an isolated event. Something is very wrong with the electrical draw.
NHTSA ODI #11669436
Mileage unknown · Jun 3, 2025
Unknown Or OtherInjury
We have a 2024 kia carnival lx trim. The power sliding door pose a serious safety risk. My [XXX] daughter was getting out of the vehicle and decided to try and climb back in as the door was closing. The door did not detect her body at all and continued to close her head in the door. She was left with a black eye and a smashed b…
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We have a 2024 kia carnival lx trim. The power sliding door pose a serious safety risk. My [XXX] daughter was getting out of the vehicle and decided to try and climb back in as the door was closing. The door did not detect her body at all and continued to close her head in the door. She was left with a black eye and a smashed blood shot thumb from trying to get her head out of the door. A few days later I was strapping my children into their carseats and was getting ready to step out of the vehicle when my husband turned the vehicle on. The power sliding door stopped closing and started re-opening then closing again. I thought I had enough time to step out but didn't the door closed with my entire adult body in the way without detecting me there. It took for me to excessively force to door to open back up and I now have a shoulder injury from doing so. We really need these doors to be recalled and a proper sensor to be installed on them. Had my daughter been younger than she was things could have been way more serious. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11664731
Mileage unknown · Apr 24, 2025
Unknown Or Other
Sliding doors do not have a safety feature to open back up if a person is still in the way. My [XXX] mom got pinned between the door and side of car where it shuts. Doors were still trying to close with her in them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11656474
Mileage unknown · Apr 22, 2025
Structure
The passenger automatic sliding door closed on my arm and required a lot of effort to push it back open. I’d it was my child standing there he would have been seriously injured. The problem has been reproduced, but I’m terrified to actually leave my arm there to see if it will close on it again. Nothing was inspected and there w…
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The passenger automatic sliding door closed on my arm and required a lot of effort to push it back open. I’d it was my child standing there he would have been seriously injured. The problem has been reproduced, but I’m terrified to actually leave my arm there to see if it will close on it again. Nothing was inspected and there were no warnings prior to this happening.
NHTSA ODI #11656201
Mileage unknown · Mar 12, 2025
Electrical System
Sliding doors closed on my oldest son’s fingers leaving severe indentation on his pointer, middle and ring fingers. My youngest son has his head dragged inbetween the door and the exterior of the vehicle. I was able to dislodge his head by the base of his neck. My dealership was unhelpful and went as far as to gaslight me into t…
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Sliding doors closed on my oldest son’s fingers leaving severe indentation on his pointer, middle and ring fingers. My youngest son has his head dragged inbetween the door and the exterior of the vehicle. I was able to dislodge his head by the base of his neck. My dealership was unhelpful and went as far as to gaslight me into thinking any of this was my fault as a parent. I was shown where the sensor was (a thin strip of garbage) and was told that unless the sensor detects depth it will not stop. I was questioned why my child’s head was on the ground of the car and was judged as a mother. I simply explained he’s [XXX] and fell as the door was opening to which the door dragged him by his head. Thankfully my children were unharmed physically but emotionally are scarred. It’s not a matter of IF something tragic happens to another family but WHEN. Make the recall and get this garbage van safe for all families who think it’s safe. I tried to recreate a situation where the sensor should stop using a stuffed bear. The door not only struggled to shut making creaking noises but then completely shut on the child sized stuffed animal INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11647905
Mileage unknown · Mar 2, 2025
Electrical System
Purchased new KIA Carnival in May 2024. In August 2024 ALL of the warning lights came on and started cycling through to check every system. The warnings were the only thing that worked on the instrument cluster. All of the analog instruments stopped working: the speedometer, the tachometer, the fuel gauge, etc.. The blinkers…
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Purchased new KIA Carnival in May 2024. In August 2024 ALL of the warning lights came on and started cycling through to check every system. The warnings were the only thing that worked on the instrument cluster. All of the analog instruments stopped working: the speedometer, the tachometer, the fuel gauge, etc.. The blinkers didn't even indicate that they were working. I drove the vehicle directly to the dealership and they could see the problem, but then as quickly as it started it stopped. They said diagnostics did not indicate any problem so they were not able to find the issue to fix it. It started again in February.
NHTSA ODI #11645778
Mileage unknown · Oct 12, 2024
Exterior LightingSeat Belts
Almost all cars next to me are unable to interpret my signal lights due to I) rear signal lights being so low and not at brake lint level, and ii) from signal lights being near the grill and not the corners. This is a huge problem when changing lanes. Same with the reverse light being only on the rear bumper level - it is commo…
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Almost all cars next to me are unable to interpret my signal lights due to I) rear signal lights being so low and not at brake lint level, and ii) from signal lights being near the grill and not the corners. This is a huge problem when changing lanes. Same with the reverse light being only on the rear bumper level - it is common for pedestrians and cars to not notice that the car is about to reverse. This is very dangerous and should not have been passed. Kia must remedy this issue at once considering how many lives are at risk.
NHTSA ODI #11619456