NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
48 reportsMileage unknown · Feb 13, 2024
Service Brakes, Hydraulic
The contact owns a 2015 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made…
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The contact owns a 2015 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated this still does not resolve or fix the problem and does not want her or anybody else vehicle to catch on fire.
NHTSA ODI #11571613
Mileage unknown · Feb 6, 2024
Electrical System
Kia has issued a partial recall, NHTSA Recall Number 23V652000, but has still not established a remedy so that dealers can alleviate the problem. The current recommendation is to not park my car in a garage or near other objects. So, it is a potentially dangerous situation and the delay in Kia's finding a remedy is unacceptabl…
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Kia has issued a partial recall, NHTSA Recall Number 23V652000, but has still not established a remedy so that dealers can alleviate the problem. The current recommendation is to not park my car in a garage or near other objects. So, it is a potentially dangerous situation and the delay in Kia's finding a remedy is unacceptable. I have contacted two dealers and their hands are tied until they are told what to do.
NHTSA ODI #11570350
Mileage unknown · Jan 21, 2024
EngineUnknown Or Other
To date comma manufacturer has failed to address the n h t s a recall number 23 v 652. Received interim recall notice in approximately September October of 2023, to date. There has been no action or contact from manufacturer as to when this vehicle should be brought in for service.
NHTSA ODI #11566794
Mileage unknown · Jan 21, 2024
Engine
Soft engine block issues causing headboats to pull out and head gasket to fail. Slight movement in temperature gauge and check engine light begin to flash. Sometimes sometime later after stopping at light check engine light came on flashing, Turn car off and restart engine., Car would not move, Turn vehicle off and then back o…
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Soft engine block issues causing headboats to pull out and head gasket to fail. Slight movement in temperature gauge and check engine light begin to flash. Sometimes sometime later after stopping at light check engine light came on flashing, Turn car off and restart engine., Car would not move, Turn vehicle off and then back on again. Finally able to get it removed off the highway. Service manager at dealership indicated that this was beginning to be a known issue with this V6 engine and. Occurring with engines over a hundred and fifty thousand miles. This is a documented and known issue with minute of Kia engines. Also consulted with an independent mechanic who acknowledged that this is a known issue with kia engines and recommended, as did the dealer that the engine be replaced.
NHTSA ODI #11566792
Mileage unknown · Dec 27, 2023
Electrical SystemEngine
There’s something drawing the battery AMPS down. This has been an ongoing problem for the last 6 months. Per Kia techs, it was my battery and grounds needed cleaning. Battery changed, techs cleaned all the grounds the problem still exists. I was informed that it was the alternator, new alternator installed. Problem still re…
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There’s something drawing the battery AMPS down. This has been an ongoing problem for the last 6 months. Per Kia techs, it was my battery and grounds needed cleaning. Battery changed, techs cleaned all the grounds the problem still exists. I was informed that it was the alternator, new alternator installed. Problem still remains. A new starter installed, problem still exists.
NHTSA ODI #11561995
Mileage unknown · Dec 26, 2023
EngineService BrakesSteering
The same engine in these 2015 - 2016 Kia Cadenzas is the same engine present in the Kia Sorentos which have been being investigated for early failure, My kia cadenza stalled at 63 miles per hour on route 73 in new jersey and ever since I've been terrified of it, the dealer (Burlington Kia of South Jersey) told me this is common,…
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The same engine in these 2015 - 2016 Kia Cadenzas is the same engine present in the Kia Sorentos which have been being investigated for early failure, My kia cadenza stalled at 63 miles per hour on route 73 in new jersey and ever since I've been terrified of it, the dealer (Burlington Kia of South Jersey) told me this is common, and they have stingers and most cars with this same 3.3 engine in for the same failure and it just boggles my mind, I was driving and stalled at 68 while cars are flying by me all because of a known failure? Something that is common and known? I looked up what my diagnosis of my engine was when it was towed into the dealer and my searches lit up with the same problems and the same story from others, I'm just more concerned on how this isn't a recall, if it's known the vehicle can smoke overheat and stall while moving why not warn anyone? If I would of known this I could of done something rather then be put in a situation where I bought a $11,000 car with no warranty as it had only 85k miles, and it blows up in less then a year due to something that is known. The only reason I came to find out about how common this is, is because my mechanic (a secondary shop) told me this is very common with these 3.3 Lambda engines, yet kia still fails to let people know.
NHTSA ODI #11561800
Mileage unknown · Dec 18, 2023
Electrical System
UNKNOWN, for the past few weeks I have been driving my car and smelling what I believe is something burning. Once I received the letter stating the safety recall, I spoke with Kia customer service and they are not helpful on time frame of when it will be fixed. This is my only car and the fact that I was told by the representati…
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UNKNOWN, for the past few weeks I have been driving my car and smelling what I believe is something burning. Once I received the letter stating the safety recall, I spoke with Kia customer service and they are not helpful on time frame of when it will be fixed. This is my only car and the fact that I was told by the representative that it would be up to me to find my own means of getting to work, or if I drove the car, it would be on me, without giving any help or refund for needing to rent/lease a car. I feel that for a recall of this matter, Kia should be responsible in renting cars to people that are driving their vehicles, as for my case, I either risk driving a car that could start a compartment fire and seriously injure myself/my family/ or others driving/walking near my car. Something needs to be done, and as the representative stated, they do not have a timeframe for a remedy to fix this issue
NHTSA ODI #11560688
113,925 miles · Dec 6, 2023
Electrical SystemService Brakes, Hydraulic
The contact owns a 2015 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the heat was activated, and the contact became aware that the temperature gaug…
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The contact owns a 2015 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the heat was activated, and the contact became aware that the temperature gauge was inoperable. The contact stated there was no heat blowing out of the vents and the radio volume on the steering wheel was also inoperable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,925.
NHTSA ODI #11558826
Mileage unknown · Nov 30, 2023
Service Brakes, Hydraulic
The contact owns a 2015 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufact…
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The contact owns a 2015 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11557740
Mileage unknown · Jun 22, 2023
SteeringSuspensionWheels
On 5/2023, my ‘15 Kia Cadenza broke down due to the front right coil spring breaking. I was driving 25mph on a flat surface. After it broke, there was continual clicking to the right side of the vehicle, a loud airplane-like noise, and the sound of metal grinding. Nobody was hurt, more scared. No messages appeared on the dashboa…
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On 5/2023, my ‘15 Kia Cadenza broke down due to the front right coil spring breaking. I was driving 25mph on a flat surface. After it broke, there was continual clicking to the right side of the vehicle, a loud airplane-like noise, and the sound of metal grinding. Nobody was hurt, more scared. No messages appeared on the dashboard. The coil spring breaking caused a domino effect of other damages to the vehicle’s right side: strut, insulator, speed sensor, and tire. It made steering difficult and the vehicle undrivable. The vehicle had to be towed to the nearest mechanic. The mechanic explained what was replaced to the right should be performed to the left at the same time (excluding left tire). The total amount to complete the work was $1,681.98. I received the KIA Recall Service Campaign to the front coil springs on 10/23, (5 months after). On 11/8, the KIA replaced a hood switch (unrelated to this claim for reimbursement) and to look over the coil spring work not performed by them. (See the dealer invoice). A reimbursement request was sent 11/12. On 12/8/22, KIA expressed that my claim “has been reviewed and we are happy to inform you that we are working on processing your total reimbursement” (see email attachment). On 2/1/23, a check arrived in the mail for $746.75 - not the “total” amount I submitted for. Their communication is misleading! Kia states, “this does not include other parts of the front suspension that might require replacement due to normal usage or wear and tear.” I beg to differ because the breakage of other parts of the front suspension was not due to "normal usage or wear and tear," it was caused by the domino effect which originated from the coil spring breaking. The mechanic had to get the parts directly from KIA. The mechanic tried to get the parts from third party companies, but no one was selling them anymore. To me this means there is a known issue. I am still seeking reimbursement for the remaining money: $935.23.
NHTSA ODI #11528358
Official recalls
2Sep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Mar 15, 2022
Kia Motors America (Kia) is recalling all 2014-2016 Cadenza vehicles. During manufacturing, the front windshield may not have been properly bonded to the vehicle, allowing it to detach.
Consequence & remedy
Consequence: A front windshield that detaches from a vehicle can increase the risk of a crash or injury.
Remedy: Dealers will inspect the front windshield glass. If necessary, the windshield will be removed and reinstalled. Repairs will be performed free of charge. Owner notification letters were mailed May 13, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC232.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.