2014 Kia Cadenza

I received an Interim Notice of Safety Recall Number 23V652 dated November 14, 2023 from KIA regarding the HECU unit having a possibility of an electrical short circuit which could cause a fire. The recall notice recommends parking outside. It is now entering April of 2024. I sent a letter to NHTSA dated February 9, 2024 complaining of the extended time for KIA to provide the parts necessary to service the recall. Now the time involved is becoming egregious. NHTSA should be demanding KIA to service the recall in the interest of public safety. I request NHTSA do so.

My first recall was on my windshield when I took it to a dealer they told me that was my problem it got so bad I had my insurance company have a windshield put in there was no glue on top or sides only on the bottom you could put your arm out the top of the windshield my dash was swollen and split open they replaced it but now my computer is acting crazy as is the car I got under the driver seat and it is rusted all underneath as well as my steering control I am scared of this car the rusting is all over it I am [XXX] old and could not even drive to see my Grandchildren and they are not allowed in my car and I understand this please 🙏 check all this out everyone says it’s too outdated but everything that is wrong with it was wrong with it when I bought it I paid cash at that time but can’t afford that anymore thanks again INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving my 2014 Kia Cadenza and then I noticed the vehicle has lost power and all the electrical components shut off (Odometer , dash lights and radio ) , as I was cruising down the road waiting for vehicle to slow down I noticed vehicle steering was very heavy and didn't have any breaking power , I pull into a place away from road when i noticed that there was smoke coming from the car and the car was catching fire , in that moment I opened the hood and I did have a fire extinguisher . I was pushing the vehicle back while spraying it and was able to turn off the fire before spreading . The car will require a new engine . I reached out to multiple kia Dealerships but they will not accept repairs on the car and will redirect me to kia customer support . It's been a hassle for the past couple of months and I can't seem to get to a resolution

KIa informs me that my Hydralic Electronic Control Unit may short circuit and cause an engine fire. Don't park close to anything. "WHEN THE REMEDY PART IS AVAILABLE, KIA DEALERS WILL REPLACE THE HECU FUSE." If it's just a fuse, why have I had to park my car outside at risk of winter weather, vandalism, and theft, for the past month and a half? I hesitate to operate a vehicle which may blow up. I therefore do not have use of my car. And KIA is taking ENTIRELY TOO LONG to fix this recall. I get no help from their Consumer Relations people; their basic reply is "it is what it is; we're working on it." Well, if you were fined a thousand bucks for each day my car is out of commission due to your defect, I bet you'd find that fuses pretty darn quick. I am completely disgusted with KIA over this unacceptable length of time to address this issue. Total fail.

2014 Kia Cadenza Continuous knocking and rattling sound since car purchase and now engine started smoking and from what mechanic states, the engine is now blown after just paying off vehicle. There was a Class Act settlement in other Kia models but not for the Cadenza. After researching & finding out this make of car has numerous engine issues, I contacted the Settlement Dept but was told my model car was not included. There are numerous car owners of this same make/model that had same complaint to dealership about the knocking/rattling sounds & from the post of complaints I’ve read, this statement to owners countywide was “ That’s Normal”. I was shocked to see that others complained of this same issue and also the engine smoking and now not functioning. I would like to file a complaint and/or generate a Class Action Lawsuit because Kia knows that most of their engines are no good, yet they only opted to cover those three cars who’s replacement engines were the cheapest. What about those of us with these Cadenzas who are now stuck with a non operating car, especially after working hard for over 6years to pay it off to have the engine blow or head gaskets, when this matter could have been taken care of years ago. My car stopped on February 16, yet I cannot even get a diagnostic appointment until March 21, 2023. I am the second owner of this vehicle purchased 2017, via a trade in of my paid off Kia Sorento so it makes me now wonder if the Kia dealership sold me a vehicle that they knew had a faulty engine and or had already replaced the engine with a remanufactured one? I, along with other Kia Cadenza owners who are or have had engine problems deserve too to have our engines replaced for free. I would like to be contacted to discuss further. If I cannot get assistance from you, then I will look for assistance from the news media in hopes of having them do a story and research on Kia Cadenza owners who too have had engine issues.

BACKED INTO A PARKING SPOT AND ENGAGED THE EPB. I HEARD THE USUAL MOTOR SOUND EXCEPT IT KEPT SOUNDING FOR ABOUT 30 SECONDS. I DISENGAGED THE EPB AND PUT THE CAR IN DRIVE TO PULL FORWARD AND THE AUTO HOLD AND ELECTRICAL POWER BRAKE (EPB) GOT STUCK AND WOULD NOT RELEASED ALTHOUGH IT WAS NOT SHOWING ON THE DASH AS ACTIVE AND THEN, I TRIED TO GO FORWARD AND THE AUTO HOLD AND EPB LIGHTS CAME ON AND WERE AMBER. I TURNED THE CAR OFF WAITED A FEW MINUTES HOPING FOR A RESET AND TURN THE CAR ON AND THE AUTO HOLD AND EPB WERE NO LONGER DISPLAYED. I AGAIN PUT IT IN DRIVE AND THE BREAK WAS STILL STUCK. I ENGAGED THE EPB AND THEN DIS ENGAGED IT AND IT STINKS WAS STUCK. I TRIED TO GO FORWARD AND IT WAS STUCK AND THEN THE EPB, AUTO HOLD, TRACTION CONTROL, AND ABS LIGHTS CAME ON AMBER AND STAYED AMBER. MY CAR WAS LITERALLY INOPERABLE AND HAD TO HAVE IT TOWED TO THE DEALERSHIP. APPARENTLY THIS IS A KNOW ISSUE AND THERE SHOULD BE A RECALL. SEARCHING THE WEB, I FOUND THIS ISSUE WITH MULTIPLE KIA MAKES AND THE MANAGER AND SERVICE AGENT BOTH TOLD ME THAT HAD SEEN THIS BEFORE.

TL* THE CONTACT OWNED A 2014 KIA CADENZA. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND INFORMED THE CONTACT THAT THE FIRE WAS UNDETERMINED. THE VEHICLE WAS TOWED BY A KIA INVESTIGATOR TO AN UNKNOWN LOCATION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE. *TT *TR