IN 2008 I PURCHASED A NEW 2008 38 FT. RAPTOR 3612 DS TOY HAULER FIFTH WHEEL TRAVEL TRAILER, MANUFACTURED BY KEYSTONE RV. IN AUGUST OF 2010 I WAS TRAVELING ACROSS COUNTRY AND AT SOME POINT ALONG THE JOURNEY MY FULL 110 GALLON WATER TANK FELL OUT OF THE TRAILER AS I WAS GOING DOWN THE HIGHWAY. AS THIS TRAILER IS LARGE AND LONG, I …
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IN 2008 I PURCHASED A NEW 2008 38 FT. RAPTOR 3612 DS TOY HAULER FIFTH WHEEL TRAVEL TRAILER, MANUFACTURED BY KEYSTONE RV. IN AUGUST OF 2010 I WAS TRAVELING ACROSS COUNTRY AND AT SOME POINT ALONG THE JOURNEY MY FULL 110 GALLON WATER TANK FELL OUT OF THE TRAILER AS I WAS GOING DOWN THE HIGHWAY. AS THIS TRAILER IS LARGE AND LONG, I DID NOT FEEL THE TANK FALL OUT, SO I HAVE NO IDEA WHEN IT HAPPENED DURING THAT DAY AND AS I HAD TRAVELED OVER 300 MILES FROM START TO FINISH I HAD NO IDEA WHERE TO START LOOKING FOR THE TANK. AS I PULLED INTO A CAMPGROUND AT THE END OF THE DAY, A CAMPER NOTICED I HAD STUFF DRAGGING UNDERNEATH THE TRAILER. WE SET UP CAMP AND THEN I CRAWLED UNDER THE TRAILER TO FIND THE ENTIRE TANK MISSING AND ALL THE SUPPORTS HANGING DOWN. I GATHERED EVERYTHING UP THAT WAS REMAINING AND TIED IT UP IN PLACE SO I COULD CONTINUE MY TRIP HOME. THE NEXT DAY AFTER ARRIVING HOME I TOOK THE TRAILER INTO RUSS DEAN RV IN PASCO WASHINGTON, THE PLACE I PURCHASED THE TRAILER. I TOLD THEM ALTHOUGH THE TRAILER WAS OUT OF WARRANTY, I WANTED THEM TO CONTACT THE MANUFACTURER AND TELL THEM I EXPECTED THEM TO FIX THIS AS I DIDN'T BELIEVE ITEMS LIKE A TANK FALLING OUT WAS SOMETHING A WARRANTY WAS DESIGNED FOR TO BEGIN WITH, IT IS A MAJOR STRUCTURAL FAILURE THAT SHOULD CONCERN THEM AS A MANUFACTURER. KEYSTONE RESPONDED BACK AND SAID THEY WERE NOT RESPONSIBLE AS THE TRAILER IS OUT OF WARRANTY. I DID EXPECT MORE FROM THIS COMPANY, AND I DO PLAN TO PURSUE IT FURTHER WITH THEM, BUT A MAJOR CONCERN I HAVE IS THIS TANK FALLING OUT ON THE HIGHWAY AT HIGH SPEEDS IS A VERY DANGEROUS SITUATION, COULD (MAYBE DID) CAUSE A LIFE THREATENING ACCIDENT. I DON'T THINK THIS COMPANY HAS ANY INTENTION OF LOOKING INTO WHY THE FAILURE HAPPENED OR IF IT COULD HAPPEN WITH OTHER TRAILERS THEY HAVE MANUFACTURED. I HAVE SEVERAL PICTURES I CAN SEND SHOWING THE FAILED AREA UNDER THE TRAILER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV Company (Keystone) is recalling certain 2008-2009 Raptor recreational vehicles, models 3110 and 3018, equipped with IOTA ITS-50R transfer switches. These transfer switches may fail when exposed to elevated electrical loads in higher ambient temperatures.
Consequence & remedy
Consequence: If the transfer switch fails, it can increase the risk of a fire.
Remedy: Keystone will notify owners, and dealers will replace the transfer switch, free of charge. The recall began on November 1, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-301.
Keystone RV Company (Keystone) is recalling certain model year 2008-2009 Big Sky, Challenger, Everest, Fuzion, Montana, and Raptor travel trailers and fifth wheels equipped with an IOTA ITS-50R transfer switch. These transfer switches, used in vehicles wired to be powered by a generator, may fail when exposed to elevated electrical loads and used in higher ambient temperatures.
Consequence & remedy
Consequence: As the transfer switch fails, it may overheat, increasing the risk of a fire.
Remedy: Keystone will notify owners, and dealers will replace the IOTA ITS-50R transfer switch with a different brand transfer switch, free of charge. The recall began on October 8, 2015. Owners may contact Keystone customer service by calling 1-866-425-4369. Keystone's number for this recall is 15-234.
KEYSTONE RV IS RECALLING 125 MY 2008 RAPTOR FIFTH WHEEL TRAVEL TRAILERS. THE PROPANE HOSE FOR THE SLIDE ROOM WAS INSTALLED TOO CLOSE TO THE TIRE. THE PROPANE LINE MAY BECOME DAMAGED BY CONTACT WITH THE TIRE RESULTING IN A PROPANE GAS LEAK.
Consequence & remedy
Consequence: A PROPANE LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy: DEALERS WILL REROUTE THE PROPANE HOSE AWAY FROM THE TIRE. THE RECALL BEGAN ON MARCH 31, 2008. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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