IllustrationLoss of brakes and lights due to short at junction box and axles. 50amp short causes arc and burning of foam insulation. There are multiple complaints and photos of all models in 2021 and 2022 with same issues across internet and social media.
2021 Keystone Arcadia
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Arcadia years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 5 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports1 fire reports0 injury reports
Electrical System complaints
3 reportsTrailer brakes get disconnected. Did not have any trailer brakes. Been to dealer 3 times still not fixed. I get a message in truck saying trailer brakes disconnected
The trailer break wiring on the left front trailer tire came out of a connector while on a mountain downgrade southbound I-24 outside of Chattanooga. This happened 2-3 weeks prior while on a mountain downgrade outside of St. Mary, MT to the left rear trailer tire. Multiple Keystone Arcadia owners in an Arcadia FaceBook group…
Read full complaint
The trailer break wiring on the left front trailer tire came out of a connector while on a mountain downgrade southbound I-24 outside of Chattanooga. This happened 2-3 weeks prior while on a mountain downgrade outside of St. Mary, MT to the left rear trailer tire. Multiple Keystone Arcadia owners in an Arcadia FaceBook group have reported the same (as well as other) issues with their trailer breaks. Had we not had our truck tell us the trailer wiring was disconnected, we could have been killed—or killed someone else. I have photo and video evidence showing the issue and posted about this issue in the Arcadia Facebook group and the manufacturer is aware of the issues with the trailer breaks. There were no warning signs ahead of time that this would happen to the tire as inspection this morning showed the wiring intact. The Keystone is a new product that was released in 2021 and has been plagued with problems since it’s release.
Official recalls
123V376000 · Structure
May 26, 2023
Keystone RV Company (Keystone) is recalling certain 2021-2023 Arcadia travel trailers. The backer board behind the cabinet for the wardrobe may not have been installed during production.
Consequence & remedy
Consequence: A missing backer board may cause the wardrobe slide room to extend out of the opening, increasing the risk of injury.
Remedy: Dealers will inspect and if necessary, install steel brackets to stop the slide room when opening, free of charge. Owner notification letters were mailed July 16, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-444.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.