2024 Kawasaki Ninja ZX-6R

See attached document for complaint. The undersigned is legal counsel representing XXXXXXXXXXX in the above-mentioned matter. Please be advised that XXXXXXXXXX purchased a new Kawasaki 2024 motorcycle model ZX636JRFBN on May 9, 2024 with total purchase price of $13,981.92. On or about April of 2025, XXXXXXXXXXX received a recall notice with follow up notice in June of 2025 NHTSA Recall No. 25V376 “Crankshaft Bearing Seizure” causing the engine to potentially “lose engine power unexpectedly due to a seizure of the #5 crankshaft bearing” that may lead to an increased risk of a crash. Given the nature of the recall, the notice is marked with a “DO NOT RIDE” advisory until the repair is made and that the customer is to contact a dealer for such repair. Sometime on or about late August of 2025, the motorcycle was inspected at a Kawasaki dealership in an effort to address the recall. This was the earliest that the dealership could address the recall nearly three months after getting the “DO NOT RIDE” notice. The mechanic who examined the motorcycle indicated that it did not appear that the bike had the defect. In November of 2025, an additional recall notice “Crankshaft Bushing Seizure” was issued under Recall # 25V798 since the notice acknowledges that a prior repair on the vehicle may not have addressed the defect. A second letter was issued in November of 2025 under the same recall notice indicating the parts needed for the repair are not available. Finally, another notice was issued under the same recall, 25V798. Again a “DO NOT RIDE” warning is issued on this notice. The letter advises that the “method used to torque the crankcase bolts will be different than the one used in the prior recall “and that the recall applies to “vehicles already remedied under recall campaign MC25-08 (NHSTA Recall #25V376). Once again there are instructions to contact a dealer for repairs. It is presumed that parts are now available to attempt another repair. Due to the critical safety issue relating to the recalls, the unreasonabl

The contact owns a 2024 Kawasaki Ninja ZX-6R. The contact received notifications of NHTSA Campaign Numbers: 25V376000 (ENGINE AND ENGINE COOLING) and 25V798000 (ENGINE AND ENGINE COOLING). The contact stated that while driving at an undisclosed speed, the motorcycle backfired. The local Oasis Outdoors - Powersports dealer was contacted and informed the contact that they did not repair Kawasaki motorcycles. The contact stated that the dealer was a Kawasaki dealer. The contact stated that the nearest Kawasaki dealer was 100 miles away. The motorcycle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2024 Kawasaki Ninja ZX-6R Motorcycle. The contact stated that the motorcycle was making an abnormal sound. There was no warning light illuminated. The contact received a notification letter for NHTSA Campaign Number: 25V376000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to the bearing on the crankshaft. The vehicle was not repaired. The manufacturer was contacted and extended the warranty, but no additional assistance was provided. The failure mileage was approximately 4,000.

The contact owns a 2024 Kawasaki ZX-6R. The contact received notification of NHTSA Campaign Number: 25V376000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, inspected the vehicle, and informed the contact that the bearing for the crankshaft was damaged. The dealer had taken the engine out but had not repaired the vehicle. The motorcycle had not been returned. The dealer kept the motorcycle for 11 days, even though the recall repair stated that the repair should take approximately 11 hours. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 10,000. Parts distribution disconnect.

The contact owns a 2024 Kawasaki ZX-6R. The contact received notification of NHTSA Campaign Number: 25V376000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted and refused to accept the motorcycle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Kawasaki Ninja ZX-6R. The contact received notification of NHTSA Campaign Number: 25V376000 ( ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.