2024 Jeep Wrangler 4XE

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V766000 (Engine), 25V741000 (Electrical System), and 25V710000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of drive power. The vehicle was towed to the dealer, who determined that the software error in an over-the-air (OTA) update resulted in a loss of drive power. The dealer deleted the software update; however, the vehicle hesitated while driving at high RPM. The contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM), 25V741000 (ELECTRICAL SYSTEM), and 25V766000 (ENGINE). However, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle jerked. No warning lights were illuminated. Most recently, while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The contact stated that the message "Auxiliary Switches Temporarily Unavailable - Battery Charging" was displayed on the instrument panel. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage was approximately 10,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 40-45 MPH, the vehicle lost motive power and stalled. The driver was able to coast off the road and restart the vehicle. The vehicle was taken to the local dealer, but no assistance was provided because the vehicle was working as intended. While driving at an undisclosed speed, the message "Shift to Park" was displayed. The contact stated that the vehicle eventually stalled on the interstate. The driver was able to coast off the roadway. The vehicle was towed to the local dealer, who informed the contact about NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V741000 (Electrical System). The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a claim, and the contact was informed about obtaining a loaner vehicle and reimbursement. The failure mileage was approximately 25,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 25 MPH and entering the highway, the steering wheel failed to respond as needed. The contact stated that the steering wheel finally loosened, and the contact was able to turn the steering wheel. Another driver swerved to avoid a crash, and rocks cracked the front windshield. While driving, there was an abnormal smoky burning odor was detected. The odor became more prominent. The contact pulled over and turned off the vehicle. After waiting for several minutes, the contact opened the hood and noticed that the hood was burned and stripped, and noticed the issue was inside the engine. Several unknown warning lights were illuminated. The contact associated the failure with NHTSA Campaign Number: 25V710000 (Electrical System) and 25V741000 (Electrical System). The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 4,300.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the part was not yet available for the recall repair. The manufacturer was made aware of the issue and informed the contact that the remedy was expected in the second quarter of 2026. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, the parts to do the recall repairs were not yet available. The contact stated that after parking the vehicle, the vehicle stalled. After several attempts, the vehicle restarted approximately one and a half hours later. The contact stated that on a separate occasion, the vehicle jerked abnormally. No warning lights were illuminated. The local dealer was not contacted. The contact stated that the failure persisted. The contact stated that it did not feel safe driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 24,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 65 MPH, the vehicle lost power while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle independently switched over to Hybrid Mode and then resumed normal operation. The vehicle was taken to a dealer, and repairs were made to the battery. The contact then stated that while driving at a slow speed, there was an unknown message for the charging capability displayed on the instrument panel. The contact was instructed to pull over and complete a software update. Soon after the update, the contact stated that the charging feature was no longer available, and the contact was only able to use gasoline to operate the vehicle. The contact then received notifications of NHTSA Campaign Number: 25V710000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 5,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while the vehicle was parked, the contact attempted to buckle the front driver-side seat belt, but the seat belt retractor was stuck. The contact was unable to adjust the retractor. The vehicle was taken to the dealer, where it was diagnosed with a front driver-side seat belt retractor failure. The contact was informed that the front driver's side seat belt needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was 36,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the engine stalled. The vehicle was able to restart. In addition, the contact stated that the infotainment system independently turned off intermittently. The contact stated that while the vehicle was at the dealer for a service appointment, the contact was informed of unrepaired recalls. In addition, the contact was informed that the recall remedy parts were not available. The contact later received recall notifications and notification of NHTSA Campaign Number: 25V766000(Engine); however, the part to do the recall repair was not available. The contact stated that the dealer stated that the vehicle was safe to drive; however, the contact was afraid to drive the vehicle because the unrepaired recall was a fire risk. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at approximately 30 MPH, the engine seized and the vehicle lost motive power. There were no warning lights illuminated. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number 25V710000 (Electrical System), and the dealer had informed the contact that the VIN was also associated with NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to complete the recalls repairs were not yet available. The vehicle was taken to the dealer, where it was diagnosed that the high-voltage battery had failed and required replacement. The contact was informed that the recall remedy would not fully repair the battery. The dealer also confirmed that the remedy was not available for the other related recalls. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recalls repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 12,900.