The first instance of this issue occurred on June 1, 2024, while driving to my daughter’s soccer tournament. My Jeep abruptly shut off in the middle of the freeway, displaying a “prepare to stop” warning, and left me stranded on the side of the road. The vehicle would not restart for 30 minutes. Since then, this problem has occu…
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The first instance of this issue occurred on June 1, 2024, while driving to my daughter’s soccer tournament. My Jeep abruptly shut off in the middle of the freeway, displaying a “prepare to stop” warning, and left me stranded on the side of the road. The vehicle would not restart for 30 minutes. Since then, this problem has occurred five times, creating unsafe and unpredictable situations. I am constantly worried about the vehicle’s reliability, as it has placed me in frightening and dangerous circumstances. Despite the severity of the issue, Jeep has been unable to resolve the problem and has not provided a loaner vehicle. This is a matter of safety, not convenience, and it requires immediate attention.
NHTSA ODI #11632272
Mileage unknown · Dec 12, 2024
Electrical SystemEngine
Continued "service electric hybrid system" error on dash with dinging noise. The vehicle does not run properly in hybrid mode or electric mode, does not always want to maintain power. Causes jerking movements when accelerating in hybrid mode. Will not run only the ICE in e save mode.
NHTSA ODI #11630465
Mileage unknown · Nov 27, 2024
Electrical SystemUnknown Or Other
Service charging station is the message on screen. Car shut off during normal driving. Car continues to stall out. Car has been inspected by dealer.
NHTSA ODI #11627636
Mileage unknown · Nov 22, 2024
Electrical System
While driving car, Drive indicator light began to blink, battery light came on, dashboard instructions stated shift car to Park, dashboard instructions stated press Brake and Push Botton to Start, loss of throttle response while car was moving
NHTSA ODI #11626859
4,100 miles · Nov 21, 2024
Electrical System
The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V72000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle h…
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The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V72000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle hesitated while attempting to accelerate. The failure occurred intermittently. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was 4,100. VIN tool confirms parts not available.
NHTSA ODI #11626690
Mileage unknown · Nov 13, 2024
Electrical System
The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Th…
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The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11625087
Mileage unknown · Nov 12, 2024
Electrical SystemEngine
[XXX] driving car that we have owned for approximately 2 months 280 miles on busy road 4 way intersection at light stopped waiting for the turn left when car jolts as though we were rear ended but not. Then stops completely and shuts down with no indication of what is happening. Put hazard lights on trying ro get some control of…
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[XXX] driving car that we have owned for approximately 2 months 280 miles on busy road 4 way intersection at light stopped waiting for the turn left when car jolts as though we were rear ended but not. Then stops completely and shuts down with no indication of what is happening. Put hazard lights on trying ro get some control of car the system shut down and appeared to reboot taking 10 minutes. Very scary situation fortunately we were not in a high speed . Luckily the car started but now had an engine light on. Made it home contacted Arrigo dealer in West palm , fl but no calls back. Contacted the service department the next day 11/11/24 . They ran tests and said it needed a software update. Not sure why there was no notification and car dangerously shuts down. Picked up car on 11/12/24 to have Juan Gascon assure us it will not happen again. Not feeling great after reading info online. They did send a video from service had trouble uploading. Saved it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11624848
Mileage unknown · Oct 24, 2024
Electrical System
The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair…
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The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11621682
Mileage unknown · Oct 21, 2024
Electrical System
The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of t…
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The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11621094
Mileage unknown · Oct 21, 2024
Electrical System
Continued electrical over discharge resulting in battery failure. Problem remains undiagnosed by dealer, multiple engine / transmission / seat malfunction error codes. Hybrid engine does not take over driving as operated. Concerned this may present as a fire hazard for one as electrical systems are not communicating in a hybr…
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Continued electrical over discharge resulting in battery failure. Problem remains undiagnosed by dealer, multiple engine / transmission / seat malfunction error codes. Hybrid engine does not take over driving as operated. Concerned this may present as a fire hazard for one as electrical systems are not communicating in a hybrid vehicle. Secondary concern that the vehicle will suddenly lose power while driving at put driver and others at risk of accident. This problem has occurred more than three times since ownership. Vehicle has been owned less than 1 month and was purchased brand new. Initial problem occurred within less than 600 miles of ownership. Vehicle starter battery has been significantly discharged since ownership under normal operations. Was initially advised by the Jeep dealership that 'the wrong battery was installed at the factory' and that changing the battery would solve the issue. Shortly after this service (approximately one week), the problem occurred again. Further diagnostics have remained unclear without resolution via the dealer.
Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Consequence & remedy
Consequence: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Remedy: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence & remedy
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ24012 · Loss Of Motive Power
Opened Jul 5, 2024 · No close date supplied
Status: open (inferred from source dates) · Electrical System; Engine
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Electrical System
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
2024 Jeep Wrangler 4XE Problems, Complaints & Recalls | Skip That Year
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