NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
165 reports65,000 miles · Jul 11, 2014
Air BagsElectronic Stability Control (esc)Vehicle Speed Control
ON THE 2009 JEEP WRANGLER 4-DR 4X4 (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THE ABS ESP AND BAS LIGHTS COME ON WHEN GOING OVER A BUMP, HAVING A CAR WASH OR GOING AROUND A CORNER. THIS HAS BE…
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ON THE 2009 JEEP WRANGLER 4-DR 4X4 (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THE ABS ESP AND BAS LIGHTS COME ON WHEN GOING OVER A BUMP, HAVING A CAR WASH OR GOING AROUND A CORNER. THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2009 JEEP WRANGLER 4-DR 4X4 (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. IT'S ALL OVER THE WEB ON VARIOUS ONLINE JEEP FORUMS.THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2009 JEEP WRANGLER 4-DR 4X4 (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. I HAVE SPENT OVER $1000 REPLACING PARTS AND GETTING THE JEEP CHRYSLER CERTIFIED TECHNICIANS TO DIAGNOSE THE ISSUE AND RESOLVE IT BUT TO DATE THEY HAVE NOT AND THE LIGHTS ARE STILL ON. *TR
NHTSA ODI #10609780
103,000 miles · Jun 23, 2014
Air Bags
MY AIRBAG WARNING LIGHT CAME ON AND HAS MOSTLY STAYED ON FOR TWO WEEKS. I TOOK IT TO MY MECHANIC WHO HAS TOLD ME THAT THE AIRBAG CLOCKSPRING SENSOR IN THE STEERING COLUMN IS DEFECTIVE AND IT WILL COST BETWEEN $500-$600 TO REPLACE. THIS SAME PART HAS BEEN RECALLED ON SOME EARLIER MODELS OF RH DRIVE WRANGLERS AND 2007 LH DRIVE M…
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MY AIRBAG WARNING LIGHT CAME ON AND HAS MOSTLY STAYED ON FOR TWO WEEKS. I TOOK IT TO MY MECHANIC WHO HAS TOLD ME THAT THE AIRBAG CLOCKSPRING SENSOR IN THE STEERING COLUMN IS DEFECTIVE AND IT WILL COST BETWEEN $500-$600 TO REPLACE. THIS SAME PART HAS BEEN RECALLED ON SOME EARLIER MODELS OF RH DRIVE WRANGLERS AND 2007 LH DRIVE MODELS, HOWEVER, IT IS HAPPENING IN 2008-NEWER LH MODELS AS WELL, BUT NOTHING IS BEING DONE TO REPLACE THESE. WE WOULD LIKE TO HAVE OUR MODEL YEARS COVERED BY THE RECALL/REPLACEMENT AS WELL. *TR
NHTSA ODI #10605464
37,855 miles · Jun 16, 2014
Air Bags
MY 2009 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2009 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME…
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MY 2009 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2009 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2009 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. I HAD TO HAVE THE CLOCK SPRING REPLACED TO CORRECT THE PROBLEM. *TR
NHTSA ODI #10598716
89,480 miles · Apr 21, 2014
Fuel System, Gasoline
EVERY TIME I FILL MY JEEP UP, IT WILL OVERFILL AND SPILL OUT OF THE HOSE AND ONTO THE FENDER. I CAN STOP FOR A COUPLE OF SECONDS BEFORE IT GETS FULL AND ADD GAS SLOWLY AND IT WILL STOP. I WIPE IT OFF EVERY TIME BUT IT STILL LEAVES RESIDUE ON THE FENDER AND SIDE OF MY JEEP. IT ALSO LEAVES A SMALL PUDDLE IN THE GROUND. THIS IS A V…
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EVERY TIME I FILL MY JEEP UP, IT WILL OVERFILL AND SPILL OUT OF THE HOSE AND ONTO THE FENDER. I CAN STOP FOR A COUPLE OF SECONDS BEFORE IT GETS FULL AND ADD GAS SLOWLY AND IT WILL STOP. I WIPE IT OFF EVERY TIME BUT IT STILL LEAVES RESIDUE ON THE FENDER AND SIDE OF MY JEEP. IT ALSO LEAVES A SMALL PUDDLE IN THE GROUND. THIS IS A VERY BAD ISSUE AND NEEDS TO BE FIXED. *TR
NHTSA ODI #10583998
69,658 miles · Apr 7, 2014
Air Bags
WHILE DRIVING HOME TODAY DOING ABOUT 20 MPH STILL ACCELERATING MY AIRBAG LIGHT CAME ON WITH A DING, STAYED ON FOR ABOUT 15 SECONDS TURNED OFF, THEN TURNED BACK ON AGAIN WITH A DING THEN REMAINED ON. UPON LOOKING UP THIS PROBLEM I WAS TOLD IT IS MY CLOCKSPRING AND I ALSO DISCOVERED THAT THIS IS A RECURRING PROBLEM IN ALL 2007-201…
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WHILE DRIVING HOME TODAY DOING ABOUT 20 MPH STILL ACCELERATING MY AIRBAG LIGHT CAME ON WITH A DING, STAYED ON FOR ABOUT 15 SECONDS TURNED OFF, THEN TURNED BACK ON AGAIN WITH A DING THEN REMAINED ON. UPON LOOKING UP THIS PROBLEM I WAS TOLD IT IS MY CLOCKSPRING AND I ALSO DISCOVERED THAT THIS IS A RECURRING PROBLEM IN ALL 2007-2011 JEEP WRANGLERS. SO FAR JEEP HAS ONLY RECALLED CLOCKSPRINGS ON GOVERNMENT ISSUE RIGHT HAND DRIVE TRAIN JEEPS AND PUT AN EXTENDED WARRANTIES ON THE 2007 WRANGLERS CLOCKSPRINGS. YOU'D THINK THEY'D WANT TO KEEP THE INDIVIDUALS VOTING IN THEIR GOVERNMENT OFFICIALS JUST AS SAFE AS THE GOVERNMENT WORKERS THEMSELVES. WHEN HUNDREDS UPON THOUSANDS OF JEEP OWNERS REACH OUT ONLINE TO DISCOVER WHAT THEIR PROBLEM IS AND ALL COME TO THE SAME CONCLUSION AND YET JEEP REFUSES TO SEE THE SAFETY ISSUES IN A MALFUNCTIONING PIECE OF FACTORY INSTALLED EQUIPMENT THAT CAUSES AIRBAGS TO EITHER DEPLOY AT RANDOM OR NOT DEPLOY AT ALL IN THE EVENT OF A COLLISION OR ACCIDENT. JEEP CHRYSLER HAS TRULY TURNED INTO A MALICIOUS CORPORATION MORE CONCERNED WITH THEIR BOTTOM LINE THAN THE LIVES OF THE PEOPLE PUTTING MONEY IN THEIR POCKETS. THIS IS UNACCEPTABLE PURE AND SIMPLE, PROTECT THE PEOPLE THAT KEEP YOU IN BUSINESS NOT JUST THE GOVERNMENT WORKERS. *TR
NHTSA ODI #10578106
61,000 miles · Apr 7, 2014
SteeringVehicle Speed ControlWheels
I JUST PURCHASED A 2009 JEEP WRANGLER UNLIMITED X THAT IS ENTIRELY STOCK. WITHIN ONE WEEK AND THE SECOND TIME ON A HIGHWAY I EXPERIENCE WHAT HAS BEEN NAMED THE "DEATH WOBBLE." WITHIN SECONDS IT WILL GO FROM A SHIMMY TO A VIOLENT SHAKING THAT FORCES YOU TO SLOW DOWN OR COME TO A COMPLETE STOP WHICH CAN BE VERY DANGEROUS ON A HIGH…
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I JUST PURCHASED A 2009 JEEP WRANGLER UNLIMITED X THAT IS ENTIRELY STOCK. WITHIN ONE WEEK AND THE SECOND TIME ON A HIGHWAY I EXPERIENCE WHAT HAS BEEN NAMED THE "DEATH WOBBLE." WITHIN SECONDS IT WILL GO FROM A SHIMMY TO A VIOLENT SHAKING THAT FORCES YOU TO SLOW DOWN OR COME TO A COMPLETE STOP WHICH CAN BE VERY DANGEROUS ON A HIGHWAY IN THE LEFT LANE DOING 55MPH! SINCE IT STARTED IT HAS OCCURRED EVERY TIME I TAKE IT ON THE HIGHWAY. APPARENTLY THIS IS A COMMON ISSUE AMONG JEEPS BUT CHRYSLER IS IGNORING THIS DEFECT AND STATING IT IS NOT A SAFETY HAZARD. *TR
NHTSA ODI #10578049
8,000 miles · Mar 23, 2014
Fuel System, Gasoline
WHILE FUELING UP AT GAS STATION, STATION FUEL NOZZLE DID NOT SHUT OFF AFTER TANK WAS FILLED. IT IS NOW MARCH OF 2014. THE PROBLEMS WITH FUELING UP HAVE GOTTEN MUCH WORSE. IT SEEMED TO BE SPORADIC WHEN THE VEHICLE WAS A COUPLE YEARS OLD. WHEN TRAVELING OUT OF NJ, I CAN USUALLY STOP THE GAS FLOW BEFORE IT OVERFILLS. CURRENTL…
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WHILE FUELING UP AT GAS STATION, STATION FUEL NOZZLE DID NOT SHUT OFF AFTER TANK WAS FILLED. IT IS NOW MARCH OF 2014. THE PROBLEMS WITH FUELING UP HAVE GOTTEN MUCH WORSE. IT SEEMED TO BE SPORADIC WHEN THE VEHICLE WAS A COUPLE YEARS OLD. WHEN TRAVELING OUT OF NJ, I CAN USUALLY STOP THE GAS FLOW BEFORE IT OVERFILLS. CURRENTLY, NJ IS NOT SELF SERVE, AND THE ATTENDANTS TELL ME THAT THIS IS A JEEP ISSUE. I BECAME CURIOUS AND LOOKED AT THIS NHTSA SITE AND FOUND THAT THIS IS NOT AN ISOLATED ISSUE. 2009 JEEP IS NOW OUT OF WARRANTY. *TR
NHTSA ODI #10574240
20,000 miles · Mar 22, 2014
Air BagsElectrical System
MY AIRBAG LIGHT CAME ON AND HORN WOULD RANDOMLY HONK. DEALER ADVISED THEY FIXED THE CLOCK SPRING. THIS OCCURRED APPROXIMATELY FOUR YEARS AGO; HOWEVER, IT IS DOING IT AGAIN. MINE IS LEFT HAND DRIVE. RIGHT HAND DRIVES WERE RECALLED AND IT MAKES NO SENSE FOR THE OTHERS NOT TO HAVE BEEN RECALLED WHEN IT IS DOING IT AGAIN!! WHEN IT W…
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MY AIRBAG LIGHT CAME ON AND HORN WOULD RANDOMLY HONK. DEALER ADVISED THEY FIXED THE CLOCK SPRING. THIS OCCURRED APPROXIMATELY FOUR YEARS AGO; HOWEVER, IT IS DOING IT AGAIN. MINE IS LEFT HAND DRIVE. RIGHT HAND DRIVES WERE RECALLED AND IT MAKES NO SENSE FOR THE OTHERS NOT TO HAVE BEEN RECALLED WHEN IT IS DOING IT AGAIN!! WHEN IT WAS REPAIRED THE FIRST TIME, DEALER DID NOT HAVE UPDATED PART. I'M NOW PENALIZED AND HAVE TO PAY OUT OF MY POCKET FOR CHRYSLER'S FAULTY PART. I READ THE RECALL AND RHD UNITS BECAUSE THEY HAVE WINDOWS DOWN AND THIS IS "SEVERE DUTY." PLEASE UNDERSTAND THIS IS A POORLY SEALED CONVERTIBLE AND DUST IS SIMPLY PART OF A JEEP WRANGLERS EXISTENCE. EITHER WAY, THE PROBLEM SHOULD NOT BE LIMITED TO RHD; IT SHOULD INCLUDE ALL THOSE THAT MANIFEST THE PROBLEM OR SEE SIMILAR SEVERE DUTY. *TR
NHTSA ODI #10574121
44,400 miles · Feb 14, 2014
SteeringSuspension
WHILE DRIVING ON THE HIGHWAY AROUND 65 MPH I ENCOUNTERED A BUMP IN THE ROAD AND THE FRONT OF THE CAR BEGAN TO SHAKE UNCONTROLLABLY. I HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY TO REGAIN CONTROL OF THE VEHICLE. I GOT OUT OF THE VEHICLE AND CHECKED FOR ANY VISIBLE ISSUES, BUT FOUND NOTHING, SO I CONTINUED WITH MY TRIP. THIS …
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WHILE DRIVING ON THE HIGHWAY AROUND 65 MPH I ENCOUNTERED A BUMP IN THE ROAD AND THE FRONT OF THE CAR BEGAN TO SHAKE UNCONTROLLABLY. I HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY TO REGAIN CONTROL OF THE VEHICLE. I GOT OUT OF THE VEHICLE AND CHECKED FOR ANY VISIBLE ISSUES, BUT FOUND NOTHING, SO I CONTINUED WITH MY TRIP. THIS OCCURRED AGAIN LATER THAT SAME DAY IN VERY SIMILAR CIRCUMSTANCES, I WAS TRAVELING AROUND 65 MPH HIT A DIP IN THE ROAD, AT A TRANSITION WHERE THE BRIDGE OVERPASS MEETS THE ASPHALT, THE CAR AGAIN BEGAN TO SHAKE UNCONTROLLABLY IN THE FRONT OF THE VEHICLE, AND I HAD TO STOP THE VEHICLE AGAIN TO REGAIN CONTROL AND STOP THE SHAKING. AFTER A LITTLE RESEARCH I LEARNED THIS IS A KNOW ISSUE WITH JEEPS KNOW AS THE JEEP DEATH WOBBLE. *TR
NHTSA ODI #10564331
39,873 miles · Feb 5, 2014
Air Bags
WHILE DRIVING ON A CITY STREET MY AIR BAG LIGHT ILLUMINATED AND I GOT AN AUDIBLE CHIME. THE LIGHT WOULD TURN ON AND OFF EVERY 10-15 MILES AND CHIME EACH TIME. NOW, NEARLY A MONTH LATER, THE LIGHT STAYS ON ALMOST ALL THE TIME. THROUGH ONLINE RESEARCH, I'VE FOUND THAT THE LIKELY CAUSE OF THIS IS THE CLOCK SPRING IN THE STEERING…
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WHILE DRIVING ON A CITY STREET MY AIR BAG LIGHT ILLUMINATED AND I GOT AN AUDIBLE CHIME. THE LIGHT WOULD TURN ON AND OFF EVERY 10-15 MILES AND CHIME EACH TIME. NOW, NEARLY A MONTH LATER, THE LIGHT STAYS ON ALMOST ALL THE TIME. THROUGH ONLINE RESEARCH, I'VE FOUND THAT THE LIKELY CAUSE OF THIS IS THE CLOCK SPRING IN THE STEERING COLUMN. IT LOOKS LIKE IF IT'S NOT CORRECTED THERE IS A POSSIBILITY THAT THE AIR BAG WON'T GO OFF IN THE CASE OF A COLLISION. I KNOW THAT CERTAIN YEAR MODEL OF THE WRANGLER ARE COVERED BY A PREVIOUS RECALL. I'D REALLY LIKE TO SEE THE RECALL EXTENDED TO ALL YEAR MODELS THAT UTILIZED THE SAME DEFECTIVE PART. *TR
NHTSA ODI #10563146
NHTSA investigations
3EA15007 · Air Bag Clockspring Wiring Failure
Opened Dec 4, 2015 · Closed Jul 6, 2016
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal
On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel column shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used.Upon review of the 1,942 MY 2007-2010 Jeep Wrangler consumer complaints, 17,195 warranty reports and field returned parts assessment, FCA concluded that a defect exists in the driver side clockspring assembly, a device that both connects (electrically) the driver air bag to the control module and allows rotational movement between the steering wheel and fixed steering column.Clockspring failure may compromise the air bag circuit causing illumination of the air bag warning lamp, and may result in non-deployment of the driver air bag in a frontal crash.FCA identified a contributing factor in that the recalled vehicles may be subjected to off-road dusty environments and/or usage with the vehicle roof top/doors removed thus allowing dust and moisture to enter the clockspring assembly.FCA advised that the MY 2011 and later Wrangler vehicles had an improved steering column cover/shroud that may reduce the amount of dirt/moisture that can enter the clockspring assembly.During the investigation FCA and the Office of Defects Investigation (ODI) also reviewed 193 MY 2011-2012 Jeep Wrangler consumer complaints, 3,918 warranty reports and field returned parts along with reports from other FCA vehicles that use the same clockspring assembly.Based on this review, the rate of repair and the failure mode does not indicate a defect trend at this time in the later MY Wrangler or other FCA vehicles.During the field return parts review, FCA found a significant number of MY 2011-2012 Wrangler returned parts that operated normally, the so called ?no trouble found? or NTF parts where no fault could be identified through bench testing.On June 10, 2016, FCA informed ODI of its intention to conduct a 15-yr, 150k mile extended warranty program due to the NTF issue and the MY 2011 and later vehicles having a somewhat elevated level of warranty replacement.Consumers will be notified of the program in writing.FCA will collect clocksprings replaced under the warranty extension program to further examine and study the root cause failure.ODI will monitor FCA?s analysis to determine if any further field action is warranted.Based on the actions taken by FCA to recall the MY 2007-2010 Jeep Wrangler vehicles and the MY 2008-2016 right hand drive Wrangler vehicles, this investigation is closed.FCA has also agreed to conduct a warranty extension and further evaluation of the MY 2011-2016 Wrangler.At the time of FCA's field data submission in PE 15-025 (September 2015), ODI was aware of a total of 416 MY 2007-2010 and 23 MY 2011-2012 VOQs relevant to this issue.In addition, there have been an additional 90 and 16 VOQs (respectively) received since the recall announcement (i.e., thru May 2016).The reports noted above can be viewed at SaferCar.gov under the reference (ODI) numbers cited on the attached listing.
Additional source detail variants (4)
Air Bags
On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel column shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used.Upon review of the 1,942 MY 2007-2010 Jeep Wrangler consumer complaints, 17,195 warranty reports and field returned parts assessment, FCA concluded that a defect exists in the driver side clockspring assembly, a device that both connects (electrically) the driver air bag to the control module and allows rotational movement between the steering wheel and fixed steering column.Clockspring failure may compromise the air bag circuit causing illumination of the air bag warning lamp, and may result in non-deployment of the driver air bag in a frontal crash.FCA identified a contributing factor in that the recalled vehicles may be subjected to off-road dusty environments and/or usage with the vehicle roof top/doors removed thus allowing dust and moisture to enter the clockspring assembly.FCA advised that the MY 2011 and later Wrangler vehicles had an improved steering column cover/shroud that may reduce the amount of dirt/moisture that can enter the clockspring assembly.During the investigation FCA and the Office of Defects Investigation (ODI) also reviewed 193 MY 2011-2012 Jeep Wrangler consumer complaints, 3,918 warranty reports and field returned parts along with reports from other FCA vehicles that use the same clockspring assembly.Based on this review, the rate of repair and the failure mode does not indicate a defect trend at this time in the later MY Wrangler or other FCA vehicles.During the field return parts review, FCA found a significant number of MY 2011-2012 Wrangler returned parts that operated normally, the so called ?no trouble found? or NTF parts where no fault could be identified through bench testing.On June 10, 2016, FCA informed ODI of its intention to conduct a 15-yr, 150k mile extended warranty program due to the NTF issue and the MY 2011 and later vehicles having a somewhat elevated level of warranty replacement.Consumers will be notified of the program in writing.FCA will collect clocksprings replaced under the warranty extension program to further examine and study the root cause failure.ODI will monitor FCA?s analysis to determine if any further field action is warranted.Based on the actions taken by FCA to recall the MY 2007-2010 Jeep Wrangler vehicles and the MY 2008-2016 right hand drive Wrangler vehicles, this investigation is closed.FCA has also agreed to conduct a warranty extension and further evaluation of the MY 2011-2016 Wrangler.At the time of FCA's field data submission in PE 15-025 (September 2015), ODI was aware of a total of 416 MY 2007-2010 and 23 MY 2011-2012 VOQs relevant to this issue.In addition, there have been an additional 90 and 16 VOQs (respectively) received since the recall announcement (i.e., thru May 2016).The reports noted above can be viewed at SaferCar.gov under the reference (ODI) numbers cited on the attached listing.
Air Bags
On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel column shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used.Upon review of the 1,942 MY 2007-2010 Jeep Wrangler consumer complaints, 17,195 warranty reports and field returned parts assessment, FCA concluded that a defect exists in the driver side clockspring assembly, a device that both connects (electrically) the driver air bag to the control module and allows rotational movement between the steering wheel and fixed steering column.Clockspring failure may compromise the air bag circuit causing illumination of the air bag warning lamp, and may result in non-deployment of the driver air bag in a frontal crash.FCA identified a contributing factor in that the recalled vehicles may be subjected to off-road dusty environments and/or usage with the vehicle roof top/doors removed thus allowing dust and moisture to enter the clockspring assembly.FCA advised that the MY 2011 and later Wrangler vehicles had an improved steering column cover/shroud that may reduce the amount of dirt/moisture that can enter the clockspring assembly.During the investigation FCA and the Office of Defects Investigation (ODI) also reviewed 193 MY 2011-2012 Jeep Wrangler consumer complaints, 3,918 warranty reports and field returned parts along with reports from other FCA vehicles that use the same clockspring assembly.Based on this review, the rate of repair and the failure mode does not indicate a defect trend at this time in the later MY Wrangler or other FCA vehicles.During the field return parts review, FCA found a significant number of MY 2011-2012 Wrangler returned parts that operated normally, the so called ?no trouble found? or NTF parts where no fault could be identified through bench testing.On June 10, 2016, FCA informed ODI of its intention to conduct a 15-yr, 150k mile extended warranty program due to the NTF issue and the MY 2011 and later vehicles having a somewhat elevated level of warranty replacement.Consumers will be notified of the program in writing.FCA will collect clocksprings replaced under the warranty extension program to further examine and study the root cause failure.ODI will monitor FCA?s analysis to determine if any further field action is warranted.Based on the actions taken by FCA to recall the MY 2007-2010 Jeep Wrangler vehicles and the MY 2008-2016 right hand drive Wrangler vehicles, this investigation is closed.FCA has also agreed to conduct a warranty extension and further evaluation of the MY 2011-2016 Wrangler.At the time of FCA's field data submission in PE 15-025 (September 2015), ODI was aware of a total of 416 MY 2007-2010 and 23 MY 2011-2012 VOQs relevant to this issue.In addition, there have been an additional 90 and 16 VOQs (respectively) received since the recall announcement (i.e., thru May 2016).The reports noted above can be viewed at SaferCar.gov under the reference (ODI) numbers cited on the attached listing.
Air Bags:frontal
On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel column shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used.Upon review of the 1,942 MY 2007-2010 Jeep Wrangler consumer complaints, 17,195 warranty reports and field returned parts assessment, FCA concluded that a defect exists in the driver side clockspring assembly, a device that both connects (electrically) the driver air bag to the control module and allows rotational movement between the steering wheel and fixed steering column.Clockspring failure may compromise the air bag circuit causing illumination of the air bag warning lamp, and may result in non-deployment of the driver air bag in a frontal crash.FCA identified a contributing factor in that the recalled vehicles may be subjected to off-road dusty environments and/or usage with the vehicle roof top/doors removed thus allowing dust and moisture to enter the clockspring assembly.FCA advised that the MY 2011 and later Wrangler vehicles had an improved steering column cover/shroud that may reduce the amount of dirt/moisture that can enter the clockspring assembly.During the investigation FCA and the Office of Defects Investigation (ODI) also reviewed 193 MY 2011-2012 Jeep Wrangler consumer complaints, 3,918 warranty reports and field returned parts along with reports from other FCA vehicles that use the same clockspring assembly.Based on this review, the rate of repair and the failure mode does not indicate a defect trend at this time in the later MY Wrangler or other FCA vehicles.During the field return parts review, FCA found a significant number of MY 2011-2012 Wrangler returned parts that operated normally, the so called ?no trouble found? or NTF parts where no fault could be identified through bench testing.On June 10, 2016, FCA informed ODI of its intention to conduct a 15-yr, 150k mile extended warranty program due to the NTF issue and the MY 2011 and later vehicles having a somewhat elevated level of warranty replacement.Consumers will be notified of the program in writing.FCA will collect clocksprings replaced under the warranty extension program to further examine and study the root cause failure.ODI will monitor FCA?s analysis to determine if any further field action is warranted.Based on the actions taken by FCA to recall the MY 2007-2010 Jeep Wrangler vehicles and the MY 2008-2016 right hand drive Wrangler vehicles, this investigation is closed.FCA has also agreed to conduct a warranty extension and further evaluation of the MY 2011-2016 Wrangler.At the time of FCA's field data submission in PE 15-025 (September 2015), ODI was aware of a total of 416 MY 2007-2010 and 23 MY 2011-2012 VOQs relevant to this issue.In addition, there have been an additional 90 and 16 VOQs (respectively) received since the recall announcement (i.e., thru May 2016).The reports noted above can be viewed at SaferCar.gov under the reference (ODI) numbers cited on the attached listing.
Air Bags:frontal
On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel column shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used.Upon review of the 1,942 MY 2007-2010 Jeep Wrangler consumer complaints, 17,195 warranty reports and field returned parts assessment, FCA concluded that a defect exists in the driver side clockspring assembly, a device that both connects (electrically) the driver air bag to the control module and allows rotational movement between the steering wheel and fixed steering column.Clockspring failure may compromise the air bag circuit causing illumination of the air bag warning lamp, and may result in non-deployment of the driver air bag in a frontal crash.FCA identified a contributing factor in that the recalled vehicles may be subjected to off-road dusty environments and/or usage with the vehicle roof top/doors removed thus allowing dust and moisture to enter the clockspring assembly.FCA advised that the MY 2011 and later Wrangler vehicles had an improved steering column cover/shroud that may reduce the amount of dirt/moisture that can enter the clockspring assembly.During the investigation FCA and the Office of Defects Investigation (ODI) also reviewed 193 MY 2011-2012 Jeep Wrangler consumer complaints, 3,918 warranty reports and field returned parts along with reports from other FCA vehicles that use the same clockspring assembly.Based on this review, the rate of repair and the failure mode does not indicate a defect trend at this time in the later MY Wrangler or other FCA vehicles.During the field return parts review, FCA found a significant number of MY 2011-2012 Wrangler returned parts that operated normally, the so called ?no trouble found? or NTF parts where no fault could be identified through bench testing.On June 10, 2016, FCA informed ODI of its intention to conduct a 15-yr, 150k mile extended warranty program due to the NTF issue and the MY 2011 and later vehicles having a somewhat elevated level of warranty replacement.Consumers will be notified of the program in writing.FCA will collect clocksprings replaced under the warranty extension program to further examine and study the root cause failure.ODI will monitor FCA?s analysis to determine if any further field action is warranted.Based on the actions taken by FCA to recall the MY 2007-2010 Jeep Wrangler vehicles and the MY 2008-2016 right hand drive Wrangler vehicles, this investigation is closed.FCA has also agreed to conduct a warranty extension and further evaluation of the MY 2011-2016 Wrangler.At the time of FCA's field data submission in PE 15-025 (September 2015), ODI was aware of a total of 416 MY 2007-2010 and 23 MY 2011-2012 VOQs relevant to this issue.In addition, there have been an additional 90 and 16 VOQs (respectively) received since the recall announcement (i.e., thru May 2016).The reports noted above can be viewed at SaferCar.gov under the reference (ODI) numbers cited on the attached listing.
PE15025 · Air Bag Clockspring Wiring Failure
Opened Jun 19, 2015 · Closed Dec 7, 2015
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal
In it's response to ODI's PE15-025 Information Request letter, FCA identified 1,703 consumer complaints, field reports and legal claims responsive to the subject defect condition on the subject Wrangler vehicles.Six of these reports alleged an air bag non-deployment in a crash in which either the air bag warning light was allegedly on or came on afterward the crash, one of which also alleged injuries as a result of the non-deployment.FCA also provided data on other make, model and model year vehicles using the same clockspring.Additionally FCA provided 16,955 warranty claims related to the replacement of the air bag clockspring wiring assembly.It should be noted that FCA initiated an Extended Warranty Program on the left hand drive MY 2007 Wrangler in late calendar year 2011.6,777 of these claims are from the MY 2007 left hand drive Wrangler.FCA advises that some of the warranty claims involved clockspring failures that would not affect the air bag operation, for example due to noise, cruise control and/or radio operation issues.Many of these claims involved newer model year subject vehicles.FCA also noted that Wrangler's removable roof and door configuration may make it more susceptible to outdoor water/moisture and dust ingress.ODI investigated the right hand drive Wrangler in calender year 2011 for a similar clockspring issue under PE11-019.That investigation lead to NHTSA Safety Recall 11V258 on right hand drive model year (MY) 2008-2012 Wranglers.FCA redesigned the remedy clockspring to improve its durability and environmental protection and revised the design of the steering wheel to column shroud.Base on the data reviewed, this Preliminary Analysis (PE) is being upgraded to an Engineering Analysis (EA).The reports cited above are listed in the public investigative file available at SaferCar.gov under this investigation ID.
Additional source detail variants (2)
Air Bags
In it's response to ODI's PE15-025 Information Request letter, FCA identified 1,703 consumer complaints, field reports and legal claims responsive to the subject defect condition on the subject Wrangler vehicles.Six of these reports alleged an air bag non-deployment in a crash in which either the air bag warning light was allegedly on or came on afterward the crash, one of which also alleged injuries as a result of the non-deployment.FCA also provided data on other make, model and model year vehicles using the same clockspring.Additionally FCA provided 16,955 warranty claims related to the replacement of the air bag clockspring wiring assembly.It should be noted that FCA initiated an Extended Warranty Program on the left hand drive MY 2007 Wrangler in late calendar year 2011.6,777 of these claims are from the MY 2007 left hand drive Wrangler.FCA advises that some of the warranty claims involved clockspring failures that would not affect the air bag operation, for example due to noise, cruise control and/or radio operation issues.Many of these claims involved newer model year subject vehicles.FCA also noted that Wrangler's removable roof and door configuration may make it more susceptible to outdoor water/moisture and dust ingress.ODI investigated the right hand drive Wrangler in calender year 2011 for a similar clockspring issue under PE11-019.That investigation lead to NHTSA Safety Recall 11V258 on right hand drive model year (MY) 2008-2012 Wranglers.FCA redesigned the remedy clockspring to improve its durability and environmental protection and revised the design of the steering wheel to column shroud.Base on the data reviewed, this Preliminary Analysis (PE) is being upgraded to an Engineering Analysis (EA).The reports cited above are listed in the public investigative file available at SaferCar.gov under this investigation ID.
Air Bags:frontal
In it's response to ODI's PE15-025 Information Request letter, FCA identified 1,703 consumer complaints, field reports and legal claims responsive to the subject defect condition on the subject Wrangler vehicles.Six of these reports alleged an air bag non-deployment in a crash in which either the air bag warning light was allegedly on or came on afterward the crash, one of which also alleged injuries as a result of the non-deployment.FCA also provided data on other make, model and model year vehicles using the same clockspring.Additionally FCA provided 16,955 warranty claims related to the replacement of the air bag clockspring wiring assembly.It should be noted that FCA initiated an Extended Warranty Program on the left hand drive MY 2007 Wrangler in late calendar year 2011.6,777 of these claims are from the MY 2007 left hand drive Wrangler.FCA advises that some of the warranty claims involved clockspring failures that would not affect the air bag operation, for example due to noise, cruise control and/or radio operation issues.Many of these claims involved newer model year subject vehicles.FCA also noted that Wrangler's removable roof and door configuration may make it more susceptible to outdoor water/moisture and dust ingress.ODI investigated the right hand drive Wrangler in calender year 2011 for a similar clockspring issue under PE11-019.That investigation lead to NHTSA Safety Recall 11V258 on right hand drive model year (MY) 2008-2012 Wranglers.FCA redesigned the remedy clockspring to improve its durability and environmental protection and revised the design of the steering wheel to column shroud.Base on the data reviewed, this Preliminary Analysis (PE) is being upgraded to an Engineering Analysis (EA).The reports cited above are listed in the public investigative file available at SaferCar.gov under this investigation ID.
DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
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