2025 Jeep Wagoneer S

The vehicle has experienced two critical drivetrain failures. The first occurred in December 2025 at approximately 2,000 miles. The transmission failed, leaving the vehicle undriveable and requiring a tow. After repair, the vehicle was returned still displaying brake-system service warnings and had to go back to the dealer a second time. The second failure occurred on March 23, 2026 at 3,471 miles. The instrument cluster displayed 'Service Transmission' and 'Service Transmission - Set Park Brake to Prevent Rolling' with multiple red warning indicators. Battery was at 47%, confirming this is not a charge issue. The vehicle lost all drivetrain function without warning and could not be driven. This is a safety-critical defect - complete loss of propulsion and the inability to hold the vehicle in gear creates a risk of the vehicle rolling and a stranding hazard. The dealer has been unable to resolve the issue after three service visits. The problem has been confirmed and inspected by the authorized Stellantis dealer.

This vehicle has experienced three separate safety failures within only a few months of ownership. Incident 1: While driving with my children in the vehicle, the battery warning light illuminated and the vehicle immediately entered a low-power “turtle mode,” rapidly losing speed in traffic. The vehicle had to be towed to the dealership. Incident 2: While traveling approximately 60 mph, the hood latch failed and the vehicle immediately decelerated to approximately 20 mph, creating a dangerous situation in traffic. The vehicle again had to be towed. Incident 3: While pulling into my driveway, the vehicle displayed warning lights when shifted into reverse and went into transmission lock, rendering it immobile before losing power completely. In all three cases my wife and children were in the vehicle and were placed in unsafe situations. I am concerned this vehicle has serious safety defects.

The radio head unit randomly reboots. This occurs usually when the car is initially started, and you are unable to utilize the backup camera or the camera freezes. Rear cross traffic breaking also fails and can cause an accident. I have also had issues with the powertrain, where the vehicle refuses to start, with a red lobster error message saying Service Electrical System.

While driving our 2025 Jeep Wagoneer S EV, the electronic parking brake engages without driver input while the vehicle is in motion. The vehicle suddenly decelerates as if the parking brake has been applied. This occurs without any action from the driver and cannot be manually released. This is extremely dangerous because the parking brake is designed to be used when the vehicle is stationary. When it activates unexpectedly during normal driving it can cause sudden braking that could lead to a rear-end collision or loss of vehicle control.

The contact owns a 2025 Jeep Wagoneer S. The contact stated that while driving approximately 25 MPH, the vehicle failed to accelerate and stalled. An unknown service warning light was illuminated. The contact pulled over to the side of the road, turned off the vehicle and the vehicle was able to be restarted. On another occasion, while the vehicle was parked at the residence, the vehicle lost power, and the contact was locked inside the vehicle and was unable to open the doors. The vehicle was towed to a dealer, where it was diagnosed and it was determined that a software update was needed. The software update was completed; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.

This is a brand new 2025 Wagoneer S Launch edition. On one occasion the vehicle lost all electric power while being driven. No electronic component worked on the vehicle including hazards. Had to leave the vehicle wear it died on the middle of the road. Was towed for repairs and remained int he shop for 28 days. I was told the delay in repair was due to a specialist from Stellantis being required. Vehicle again stalled about 2 weeks later while merging onto the freeway. This was during rush hour. The top speed the vehicle could reach was 8mph. While braking the vehicle would lurch forward. I had the vehicle towed again for service where it remained in the shop for 30 days. These are not safe vehicles to operate.

The contact owns a 2025 Jeep Wagoneer S. The contact stated that while driving at 40 MPH, the vehicle lost motive power and stalled. While driving approximately 10 - 40 MPH on two separate occasions, the failure reoccurred. The contact stated that the roof was vibrating. There were no warning lights illuminated. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was repaired, but the failure reoccurred. The vehicle was scheduled to be taken back to the same dealer for a specialist to diagnose the vehicle. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

The most recent occurrence happened on January 20, 2026. This was not the first time this issue occurred. During a prior incident involving the same loss of accelerator response and unpredictable vehicle behavior, my small children were passengers in the vehicle and became visibly distressed and worried. During the most recent incident on January 21, 2026, while driving through an intersection, the vehicle entered a reduced power or “limp mode” condition and would not accelerate when the accelerator pedal was pressed. When the accelerator pedal was released, the vehicle accelerated unexpectedly and rapidly. Warning indicators related to electronic stability control and the high-voltage system were present. Diagnostic information later indicated loss of communication with the high-voltage battery systems. The vehicle behavior was unpredictable and felt unsafe. This occurred after the vehicle had been driven and was not limited to startup. Given that this issue has occurred more than once, including previously when my children were present, I no longer feel safe driving this vehicle.

10/14/25: Started car and put it in reverse, slow to reverse. Then tried to pull forward, very sluggish with a delay, then when I pushed accelerator a little more, it took off and then it wouldn’t stop. I had to slam on breaks to stop. My head jerked forward and back and hit the headrest. My son was pushed forcefully into his seatbelt to stop the momentum. I turned on/ off car and then started to accelerate again thinking maybe something I did was wrong- but ‘felt that the car was off’. I tried to go forward again and the car wouldn’t really move, it was very slow to accelerate and then accelerated really fast and I got scared and the breaks were not responsive. The car was very slow to stop- I had to slam on the breaks again in the parking lot. At this point, I was very shaken up and so was my child asking if the car was safe. The shifting wheel was very hot. It wasn’t a sunny day and none of the other parts of the car was hot. At this point I was concerned about the electrical workings of the car and slowly drove back home which was just across Main street and across Channel. I then called Jeep and reported the problem. I also looked online to see if anyone had a similar experience and found a woman had a similar experience on 9/8/25. Road side assistance towed car to dealership. On 1/10/26 the same thing happened. Was backing out of driveway to do errands. Car slow to move when pushing accelerator pedal. Then accelerates very fast without much pressure on accelerator. Very slow to break had to slam on breaks to stop. In reverse, car started rolling forward first. Put back on charger and it seemed to reset everything and car worked normally. Afraid to I drive u less absolutely necessary due to inability to control car when it does this. Jeep contacted both times. Taken in for service first time- found nothing wrong and couldn’t reproduce. Out of town shortly after second time- car sat parked. Plan to take in 1/20/26.